Class: Aws::TranscribeService::Types::SentimentFilter
- Inherits:
-
Struct
- Object
- Struct
- Aws::TranscribeService::Types::SentimentFilter
- Includes:
- Structure
- Defined in:
- lib/aws-sdk-transcribeservice/types.rb
Overview
Flag the presence or absence of specific sentiments detected in your Call Analytics transcription output.
Rules using ‘SentimentFilter` are designed to match:
-
The presence or absence of a positive sentiment felt by the customer, agent, or both at specified points in the call
-
The presence or absence of a negative sentiment felt by the customer, agent, or both at specified points in the call
-
The presence or absence of a neutral sentiment felt by the customer, agent, or both at specified points in the call
-
The presence or absence of a mixed sentiment felt by the customer, the agent, or both at specified points in the call
See [Rule criteria for post-call categories] for usage examples.
[1]: docs.aws.amazon.com/transcribe/latest/dg/tca-categories-batch.html#tca-rules-batch
Constant Summary collapse
- SENSITIVE =
[]
Instance Attribute Summary collapse
-
#absolute_time_range ⇒ Types::AbsoluteTimeRange
Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified sentiments.
-
#negate ⇒ Boolean
Set to ‘TRUE` to flag the sentiments that you didn’t include in your request.
-
#participant_role ⇒ String
Specify the participant that you want to flag.
-
#relative_time_range ⇒ Types::RelativeTimeRange
Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified sentiments.
-
#sentiments ⇒ Array<String>
Specify the sentiments that you want to flag.
Instance Attribute Details
#absolute_time_range ⇒ Types::AbsoluteTimeRange
Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified sentiments. See for more detail.
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# File 'lib/aws-sdk-transcribeservice/types.rb', line 3240 class SentimentFilter < Struct.new( :sentiments, :absolute_time_range, :relative_time_range, :participant_role, :negate) SENSITIVE = [] include Aws::Structure end |
#negate ⇒ Boolean
Set to ‘TRUE` to flag the sentiments that you didn’t include in your request. Set to ‘FALSE` to flag the sentiments that you specified in your request.
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# File 'lib/aws-sdk-transcribeservice/types.rb', line 3240 class SentimentFilter < Struct.new( :sentiments, :absolute_time_range, :relative_time_range, :participant_role, :negate) SENSITIVE = [] include Aws::Structure end |
#participant_role ⇒ String
Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
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# File 'lib/aws-sdk-transcribeservice/types.rb', line 3240 class SentimentFilter < Struct.new( :sentiments, :absolute_time_range, :relative_time_range, :participant_role, :negate) SENSITIVE = [] include Aws::Structure end |
#relative_time_range ⇒ Types::RelativeTimeRange
Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified sentiments. See for more detail.
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# File 'lib/aws-sdk-transcribeservice/types.rb', line 3240 class SentimentFilter < Struct.new( :sentiments, :absolute_time_range, :relative_time_range, :participant_role, :negate) SENSITIVE = [] include Aws::Structure end |
#sentiments ⇒ Array<String>
Specify the sentiments that you want to flag.
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# File 'lib/aws-sdk-transcribeservice/types.rb', line 3240 class SentimentFilter < Struct.new( :sentiments, :absolute_time_range, :relative_time_range, :participant_role, :negate) SENSITIVE = [] include Aws::Structure end |