Class: Ticket

Inherits:
Object
  • Object
show all
Includes:
Mongoid::Document, Mongoid::Timestamps
Defined in:
lib/fdticket/ticket.rb

Constant Summary collapse

TIPOS = 
[
    :FALLO_DISENO, # Fallo de Diseño
    :FACTURACION, # Facturacion
    :SOPORTE_TECNICO  # Soporte Tecnico
]
PRIORIDAD = 
[
    :BAJA,
    :MEDIA,
    :ALTA
]