Module: Google::Cloud::ContactCenterInsights::V1::Entity::Type

Defined in:
proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

Overview

The type of the entity. For most entity types, the associated metadata is a Wikipedia URL (wikipedia_url) and Knowledge Graph MID (mid). The table below lists the associated fields for entities that have different metadata.

Constant Summary collapse

TYPE_UNSPECIFIED =

Unspecified.

0
PERSON =

Person.

1
LOCATION =

Location.

2
ORGANIZATION =

Organization.

3
EVENT =

Event.

4
WORK_OF_ART =

Artwork.

5
CONSUMER_GOOD =

Consumer product.

6
OTHER =

Other types of entities.

7
PHONE_NUMBER =

Phone number.

The metadata lists the phone number (formatted according to local convention), plus whichever additional elements appear in the text:

  • number - The actual number, broken down into sections according to local convention.
  • national_prefix - Country code, if detected.
  • area_code - Region or area code, if detected.
  • extension - Phone extension (to be dialed after connection), if detected.
9
ADDRESS =

Address.

The metadata identifies the street number and locality plus whichever additional elements appear in the text:

  • street_number - Street number.
  • locality - City or town.
  • street_name - Street/route name, if detected.
  • postal_code - Postal code, if detected.
  • country - Country, if detected.
  • broad_region - Administrative area, such as the state, if detected.
  • narrow_region - Smaller administrative area, such as county, if detected.
  • sublocality - Used in Asian addresses to demark a district within a city, if detected.
10
DATE =

Date.

The metadata identifies the components of the date:

  • year - Four digit year, if detected.
  • month - Two digit month number, if detected.
  • day - Two digit day number, if detected.
11
NUMBER =

Number.

The metadata is the number itself.

12
PRICE =

Price.

The metadata identifies the value and currency.

13