Module: Google::Cloud::ContactCenterInsights::V1::Dimension::DimensionKey

Defined in:

proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb

Overview

The key of the dimension.

Constant Summary

DIMENSION_KEY_UNSPECIFIED =

The key of the dimension is unspecified.

0

ISSUE =

The dimension is keyed by issues.

1

AGENT =

The dimension is keyed by agents.

2

AGENT_TEAM =

The dimension is keyed by agent teams.

3

QA_QUESTION_ID =

The dimension is keyed by QaQuestionIds. Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing stats for the same question across different scorecard revisions.

4

QA_QUESTION_ANSWER_VALUE =

The dimension is keyed by QaQuestionIds-Answer value pairs. Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing distribution of answers per question across different scorecard revisions.

5

CONVERSATION_PROFILE_ID =

The dimension is keyed by the conversation profile ID.

6