Class: FSR::Cmd::CallCenter

Inherits:
Command
  • Object
show all
Defined in:
lib/fsr/cmd/call_center.rb

Constant Summary

Constants inherited from Command

FSR::Cmd::Command::DEFAULT_OPTIONS

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(fs_socket = nil, config_type = :agent) ⇒ CallCenter

Returns a new instance of CallCenter.



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# File 'lib/fsr/cmd/call_center.rb', line 6

def initialize(fs_socket = nil, config_type = :agent)
  @fs_socket = fs_socket # FSR::CommandSocket obj
  @config_type = config_type
  @last_repsonse = nil
  @cmd = []
end

Instance Attribute Details

#cmd ⇒ Object

Returns the value of attribute cmd.



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# File 'lib/fsr/cmd/call_center.rb', line 5

def cmd
  @cmd
end

Instance Method Details

#add(agent, *args) ⇒ Object 



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# File 'lib/fsr/cmd/call_center.rb', line 86

def add(agent, *args)
  @listing = false
  @cmd = case @config_type
  when :agent
    add_agent(agent, *args)
  when :tier
    add_tier(agent, *args)
  else
    raise "Cannot add to #{@config_type}"
  end
  self
end

#del(agent, queue = nil) ⇒ Object 



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# File 'lib/fsr/cmd/call_center.rb', line 100

def del(agent, queue = nil)
  @listing = false
  @cmd = ["del", queue, agent].compact        
  self
end

#last_response ⇒ Object 



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# File 'lib/fsr/cmd/call_center.rb', line 17

def last_response
  responses.last
end

#list(*args) ⇒ Object 



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# File 'lib/fsr/cmd/call_center.rb', line 39

def list(*args)
  @listing = true
  @cmd = case @config_type
  when :agent
    list_agent(*args)
  when :tier
    list_tier(*args)
  when :queue
    list_queue(*args)
  else
    raise "no such config_type #{@config_type}"
  end
  self
end

#list_tiers(queue = nil) ⇒ Object 



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# File 'lib/fsr/cmd/call_center.rb', line 33

def list_tiers(queue=nil)
  @listing = true
  @cmd = ["list tiers", queue].compact
  self
end

#raw ⇒ Object

This method builds the API command to send to the freeswitch event socket



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# File 'lib/fsr/cmd/call_center.rb', line 155

def raw
  ["callcenter_config", @config_type, *@cmd].join(" ")
end

#responses ⇒ Object 



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# File 'lib/fsr/cmd/call_center.rb', line 21

def responses
  @responses ||= []
end

#run(api_method = :api) ⇒ Object 



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# File 'lib/fsr/cmd/call_center.rb', line 106

def run(api_method = :api)
  orig_command = "%s %s" % [api_method, raw]
  resp = @fs_socket.say(orig_command)
  responses << resp
  if @listing
    if resp["body"].match(/^([^|]*\|[^|]*)+/)
      require "csv"
      csv = CSV.parse(resp["body"], :col_sep => '|', :headers => true)
      case @config_type
      when :tier
        require "fsr/model/tier"
        csv.to_a[1 .. -2].map { |c| FSR::Model::Tier.new(csv.headers, *c) }
      when :queue
        require "fsr/model/queue"
        csv.to_a[1 .. -2].map { |c| FSR::Model::Queue.new(csv.headers, *c) }
      when :agent
        require "fsr/model/agent"
        csv.to_a[1 .. -2].map { |c| FSR::Model::Agent.new(csv.headers, *c) }
      end
    else
      []
    end
  else
    resp["body"].to_s =~ /\+OK$/
  end
end

#set(agent, *args) ⇒ Object 



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# File 'lib/fsr/cmd/call_center.rb', line 64

def set(agent, *args)
  @listing = false
  @cmd = case @config_type
  when :agent
    set_agent(agent, *args)
  when :tier
    set_tier(agent, *args)
  else
    raise "Cannot run set on #{@config_type}"
  end
  self
end