Class: Helpdesk::TicketsController

Inherits:
ApplicationController show all
Defined in:
app/controllers/helpdesk/tickets_controller.rb

Instance Method Summary collapse

Methods inherited from ApplicationController

#default_url_options, #ensure_user

Instance Method Details

#create ⇒ Object 



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# File 'app/controllers/helpdesk/tickets_controller.rb', line 48

def create
  @ticket = Helpdesk::Ticket.new(ticket_params)
  @ticket.requester = helpdesk_user
  @ticket.status = Helpdesk::Ticket::STATUSES[0][0]

  respond_to do |format|
    if @ticket.save
      format.html { redirect_to tickets_url, notice: 'Ticket was successfully created.' }
      format.json { render json: @ticket, status: :created, location: @ticket }
    else
      format.html { render action: "new" }
      format.json { render json: @ticket.errors, status: :unprocessable_entity }
    end
  end
end

#index ⇒ Object

GET /tickets GET /tickets.json



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# File 'app/controllers/helpdesk/tickets_controller.rb', line 9

def index
  if params[:tickets] == 'closed'
    @tickets = Helpdesk::Ticket.where(:requester_id => helpdesk_user.id).closed.page(params[:page])
  else
    @tickets = Helpdesk::Ticket.where(:requester_id => helpdesk_user.id).active.page(params[:page])
  end


  respond_to do |format|
    format.html # index.html.erb
    format.json { render json: @tickets }
  end
end

#new ⇒ Object

GET /tickets/new GET /tickets/new.json



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# File 'app/controllers/helpdesk/tickets_controller.rb', line 37

def new
  @tickets_count = Helpdesk::Ticket.where(:requester_id => helpdesk_user.id).active.count
  @ticket = Helpdesk::Ticket.new
  @ticket.status = Helpdesk::Ticket::STATUSES[0][0]

  respond_to do |format|
    format.html # new.html.erb
    format.json { render json: @ticket }
  end
end

#show ⇒ Object

GET /tickets/1 GET /tickets/1.json



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# File 'app/controllers/helpdesk/tickets_controller.rb', line 25

def show
  @tickets_count = Helpdesk::Ticket.where(:requester_id => helpdesk_user.id).active.count
  @ticket = Helpdesk::Ticket.find(params[:id])

  respond_to do |format|
    format.html # show.html.erb
    format.json { render json: @ticket }
  end
end

#update ⇒ Object

PUT /tickets/1 PUT /tickets/1.json



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# File 'app/controllers/helpdesk/tickets_controller.rb', line 66

def update
  @ticket = Helpdesk::Ticket.find(params[:id])

  respond_to do |format|
    if @ticket.update_attributes(ticket_params)
      format.html { redirect_to @ticket, notice: 'Ticket was successfully updated.'}
      format.json { head :no_content }
    else
      format.html { render action: "edit" }
      format.json { render json: @ticket.errors, status: :unprocessable_entity }
    end
  end
end