Class: AutotaskRuby::Ticket

Inherits:

Object

• Object
• AutotaskRuby::Ticket

Includes:

Entity, Query

Defined in:

lib/autotask_ruby/ticket.rb

Overview

Represents the Autotask Entity Ticket

Constant Summary

FIELDS =

%i[id AccountID ContactID CreateDate Description DueDateTime LastActivityDate AssignedResourceID Status TicketNumber Title].freeze
                                                                                                                                    .each do |field|
  attr_accessor :"#{field.to_s.underscore}"
end

Constants included from Constants

Constants::AUTOTASK_TIME_FORMAT

Instance Method Summary

• #account ⇒ Object

  Returns the associated Account.

• #contact ⇒ Object

  Returns the associated Contact.

Methods included from Query

#find, #query

Methods included from Entity

#build, #create, #field_set, #fields_to_xml, #format_field_to_xml, included, #initialize, #post_initialize, #to_bool, #to_date_time, #update

Methods included from Association

#belongs_to, #has_many, #has_one

Instance Method Details

#account ⇒ Object

Returns the associated Account

# File 'lib/autotask_ruby/ticket.rb', line 15

def account
  find('Account', account_id)
end

#contact ⇒ Object

Returns the associated Contact

# File 'lib/autotask_ruby/ticket.rb', line 20

def contact
  find('Contact', contact_id)
end