Class: Aws::Connect::Types::PersistentChat

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connect/types.rb

Overview

Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how to configure for them, see [Enable persistent chat].

[1]: docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#rehydration_type ⇒ String

The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for persistent chat.

  • ‘ENTIRE_PAST_SESSION`: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the `initialContactId` of the past ended chat session in the `sourceContactId` field. In this type, Amazon Connect determines the most recent chat contact on the specified chat session that has ended, and uses it to start a persistent chat.

  • ‘FROM_SEGMENT`: Rehydrates a chat from the past chat contact that is specified in the `sourceContactId` field.

The actual contactId used for rehydration is provided in the response of this API.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 16880

class PersistentChat < Struct.new(
  :rehydration_type,
  :source_contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#source_contact_id ⇒ String

The contactId from which a persistent chat session must be started.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 16880

class PersistentChat < Struct.new(
  :rehydration_type,
  :source_contact_id)
  SENSITIVE = []
  include Aws::Structure
end