Class: Aws::Connect::Types::RealTimeContactAnalysisSegmentEvent

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::RealTimeContactAnalysisSegmentEvent

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

Segment type describing a contact event.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #display_name ⇒ String

  The display name of the participant.

• #event_type ⇒ String

  Type of the event.

• #id ⇒ String

  The identifier of the contact event.

• #participant_id ⇒ String

  The identifier of the participant.

• #participant_role ⇒ String

  The role of the participant.

• #time ⇒ Types::RealTimeContactAnalysisTimeData

  Field describing the time of the event.

Instance Attribute Details

#display_name ⇒ String

The display name of the participant. Can be redacted.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 16397

class RealTimeContactAnalysisSegmentEvent < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :event_type,
  :time)
  SENSITIVE = []
  include Aws::Structure
end

#event_type ⇒ String

Type of the event. For example, ‘application/vnd.amazonaws.connect.event.participant.left`.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 16397

class RealTimeContactAnalysisSegmentEvent < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :event_type,
  :time)
  SENSITIVE = []
  include Aws::Structure
end

#id ⇒ String

The identifier of the contact event.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 16397

class RealTimeContactAnalysisSegmentEvent < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :event_type,
  :time)
  SENSITIVE = []
  include Aws::Structure
end

#participant_id ⇒ String

The identifier of the participant.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 16397

class RealTimeContactAnalysisSegmentEvent < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :event_type,
  :time)
  SENSITIVE = []
  include Aws::Structure
end

#participant_role ⇒ String

The role of the participant. For example, is it a customer, agent, or system.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 16397

class RealTimeContactAnalysisSegmentEvent < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :event_type,
  :time)
  SENSITIVE = []
  include Aws::Structure
end

#time ⇒ Types::RealTimeContactAnalysisTimeData

Field describing the time of the event. It can have different representations of time.

Returns:

• (Types::RealTimeContactAnalysisTimeData)

# File 'lib/aws-sdk-connect/types.rb', line 16397

class RealTimeContactAnalysisSegmentEvent < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :display_name,
  :event_type,
  :time)
  SENSITIVE = []
  include Aws::Structure
end