Class: Aws::Connect::Types::RealTimeContactAnalysisSegmentPostContactSummary

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connect/types.rb

Overview

Information about the post-contact summary for a real-time contact segment.

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#content ⇒ String

The content of the summary.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 16461

class RealTimeContactAnalysisSegmentPostContactSummary < Struct.new(
  :content,
  :status,
  :failure_code)
  SENSITIVE = []
  include Aws::Structure
end

#failure_code ⇒ String

If the summary failed to be generated, one of the following failure codes occurs:

  • ‘QUOTA_EXCEEDED`: The number of concurrent analytics jobs reached your service quota.

  • ‘INSUFFICIENT_CONVERSATION_CONTENT`: The conversation needs to have at least one turn from both the participants in order to generate the summary.

  • ‘FAILED_SAFETY_GUIDELINES`: The generated summary cannot be provided because it failed to meet system safety guidelines.

  • ‘INVALID_ANALYSIS_CONFIGURATION`: This code occurs when, for example, you’re using a [language] that isn’t supported by generative AI-powered post-contact summaries.

  • ‘INTERNAL_ERROR`: Internal system error.

[1]: docs.aws.amazon.com/connect/latest/adminguide/supported-languages.html#supported-languages-contact-lens

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 16461

class RealTimeContactAnalysisSegmentPostContactSummary < Struct.new(
  :content,
  :status,
  :failure_code)
  SENSITIVE = []
  include Aws::Structure
end

#status ⇒ String

Whether the summary was successfully COMPLETED or FAILED to be generated.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 16461

class RealTimeContactAnalysisSegmentPostContactSummary < Struct.new(
  :content,
  :status,
  :failure_code)
  SENSITIVE = []
  include Aws::Structure
end