Class: Aws::ConnectContactLens::Types::Transcript

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connectcontactlens/types.rb

Overview

A list of messages in the session.

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#begin_offset_millis ⇒ Integer

The beginning offset in the contact for this transcript.

Returns:

  • (Integer) 


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# File 'lib/aws-sdk-connectcontactlens/types.rb', line 335

class Transcript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :content,
  :begin_offset_millis,
  :end_offset_millis,
  :sentiment,
  :issues_detected)
  SENSITIVE = []
  include Aws::Structure
end

#content ⇒ String

The content of the transcript.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcontactlens/types.rb', line 335

class Transcript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :content,
  :begin_offset_millis,
  :end_offset_millis,
  :sentiment,
  :issues_detected)
  SENSITIVE = []
  include Aws::Structure
end

#end_offset_millis ⇒ Integer

The end offset in the contact for this transcript.

Returns:

  • (Integer) 


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# File 'lib/aws-sdk-connectcontactlens/types.rb', line 335

class Transcript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :content,
  :begin_offset_millis,
  :end_offset_millis,
  :sentiment,
  :issues_detected)
  SENSITIVE = []
  include Aws::Structure
end

#id ⇒ String

The identifier of the transcript.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcontactlens/types.rb', line 335

class Transcript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :content,
  :begin_offset_millis,
  :end_offset_millis,
  :sentiment,
  :issues_detected)
  SENSITIVE = []
  include Aws::Structure
end

#issues_detected ⇒ Array<Types::IssueDetected>

List of positions where issues were detected on the transcript.

Returns:



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# File 'lib/aws-sdk-connectcontactlens/types.rb', line 335

class Transcript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :content,
  :begin_offset_millis,
  :end_offset_millis,
  :sentiment,
  :issues_detected)
  SENSITIVE = []
  include Aws::Structure
end

#participant_id ⇒ String

The identifier of the participant. Valid values are CUSTOMER or AGENT.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcontactlens/types.rb', line 335

class Transcript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :content,
  :begin_offset_millis,
  :end_offset_millis,
  :sentiment,
  :issues_detected)
  SENSITIVE = []
  include Aws::Structure
end

#participant_role ⇒ String

The role of participant. For example, is it a customer, agent, or system.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcontactlens/types.rb', line 335

class Transcript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :content,
  :begin_offset_millis,
  :end_offset_millis,
  :sentiment,
  :issues_detected)
  SENSITIVE = []
  include Aws::Structure
end

#sentiment ⇒ String

The sentiment detected for this piece of transcript.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcontactlens/types.rb', line 335

class Transcript < Struct.new(
  :id,
  :participant_id,
  :participant_role,
  :content,
  :begin_offset_millis,
  :end_offset_millis,
  :sentiment,
  :issues_detected)
  SENSITIVE = []
  include Aws::Structure
end