Class: Aws::ConnectParticipant::Types::Item

Inherits:

Struct

• Object
• Struct
• Aws::ConnectParticipant::Types::Item

Includes:

Structure

Defined in:

lib/aws-sdk-connectparticipant/types.rb

Overview

An item - message or event - that has been sent.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #absolute_time ⇒ String

  The time when the message or event was sent.

• #attachments ⇒ Array<Types::AttachmentItem>

  Provides information about the attachments.

• #contact_id ⇒ String

  The contactId on which the transcript item was originally sent.

• #content ⇒ String

  The content of the message or event.

• #content_type ⇒ String

  The type of content of the item.

• #display_name ⇒ String

  The chat display name of the sender.

• #id ⇒ String

  The ID of the item.

• #message_metadata ⇒ Types::MessageMetadata

  The metadata related to the message.

• #participant_id ⇒ String

  The ID of the sender in the session.

• #participant_role ⇒ String

  The role of the sender.

• #related_contact_id ⇒ String

  The contactId on which the transcript item was originally sent.

• #type ⇒ String

  Type of the item: message or event.

Instance Attribute Details

#absolute_time ⇒ String

The time when the message or event was sent.

It’s specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#attachments ⇒ Array<Types::AttachmentItem>

Provides information about the attachments.

Returns:

• (Array<Types::AttachmentItem>)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#contact_id ⇒ String

The contactId on which the transcript item was originally sent. This field is populated only when the transcript item is from the current chat session.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#content ⇒ String

The content of the message or event.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#content_type ⇒ String

The type of content of the item.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#display_name ⇒ String

The chat display name of the sender.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#id ⇒ String

The ID of the item.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#message_metadata ⇒ Types::MessageMetadata

The metadata related to the message. Currently this supports only information related to message receipts.

Returns:

• (Types::MessageMetadata)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#participant_id ⇒ String

The ID of the sender in the session.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#participant_role ⇒ String

The role of the sender. For example, is it a customer, agent, or system.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#related_contact_id ⇒ String

The contactId on which the transcript item was originally sent. This field is only populated for persistent chats when the transcript item is from the past chat session. For more information, see [Enable persistent chat].

[1]: docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#type ⇒ String

Type of the item: message or event.

Returns:

• (String)

# File 'lib/aws-sdk-connectparticipant/types.rb', line 441

class Item < Struct.new(
  :absolute_time,
  :content,
  :content_type,
  :id,
  :type,
  :participant_id,
  :display_name,
  :participant_role,
  :attachments,
  :message_metadata,
  :related_contact_id,
  :contact_id)
  SENSITIVE = []
  include Aws::Structure
end