Class: Aws::ConnectWisdomService::Types::QuickResponseData

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connectwisdomservice/types.rb

Overview

Information about the quick response.

Constant Summary collapse

SENSITIVE =
[:channels]

Instance Attribute Summary collapse

Instance Attribute Details

#channelsArray<String>

The Amazon Connect contact channels this quick response applies to. The supported contact channel types include ‘Chat`.

Returns:

  • (Array<String>)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#content_typeString

The media type of the quick response content.

  • Use ‘application/x.quickresponse;format=plain` for quick response written in plain text.

  • Use ‘application/x.quickresponse;format=markdown` for quick response written in richtext.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#contentsTypes::QuickResponseContents

The contents of the quick response.



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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#created_timeTime

The timestamp when the quick response was created.

Returns:

  • (Time)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#descriptionString

The description of the quick response.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#grouping_configurationTypes::GroupingConfiguration

The configuration information of the user groups that the quick response is accessible to.



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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#is_activeBoolean

Whether the quick response is active.

Returns:

  • (Boolean)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#knowledge_base_arnString

The Amazon Resource Name (ARN) of the knowledge base.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#knowledge_base_idString

The identifier of the knowledge base. This should not be a QUICK_RESPONSES type knowledge base if you’re storing Wisdom Content resource to it. Can be either the ID or the ARN. URLs cannot contain the ARN.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#languageString

The language code value for the language in which the quick response is written.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#last_modified_byString

The Amazon Resource Name (ARN) of the user who last updated the quick response data.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#last_modified_timeTime

The timestamp when the quick response data was last modified.

Returns:

  • (Time)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#nameString

The name of the quick response.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#quick_response_arnString

The Amazon Resource Name (ARN) of the quick response.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#quick_response_idString

The identifier of the quick response.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#shortcut_keyString

The shortcut key of the quick response. The value should be unique across the knowledge base.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#statusString

The status of the quick response data.

Returns:

  • (String)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end

#tagsHash<String,String>

The tags used to organize, track, or control access for this resource.

Returns:

  • (Hash<String,String>)


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# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 2547

class QuickResponseData < Struct.new(
  :channels,
  :content_type,
  :contents,
  :created_time,
  :description,
  :grouping_configuration,
  :is_active,
  :knowledge_base_arn,
  :knowledge_base_id,
  :language,
  :last_modified_by,
  :last_modified_time,
  :name,
  :quick_response_arn,
  :quick_response_id,
  :shortcut_key,
  :status,
  :tags)
  SENSITIVE = [:channels]
  include Aws::Structure
end