Class: Aws::Support::Types::CreateCaseRequest

Inherits:
Struct
  • Object
show all
Includes:
Aws::Structure
Defined in:
lib/aws-sdk-support/types.rb

Overview

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#attachment_set_id ⇒ String

The ID of a set of one or more attachments for the case. Create the set by using the AddAttachmentsToSet operation.

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end

#category_code ⇒ String

The category of problem for the support case. You also use the DescribeServices operation to get the category code for a service. Each Amazon Web Services service defines its own set of category codes.

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end

#cc_email_addresses ⇒ Array<String>

A list of email addresses that Amazon Web Services Support copies on case correspondence. Amazon Web Services Support identifies the account that creates the case when you specify your Amazon Web Services credentials in an HTTP POST method or use the [Amazon Web Services SDKs].

[1]: aws.amazon.com/tools/

Returns:

  • (Array<String>) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end

#communication_body ⇒ String

The communication body text that describes the issue. This text appears in the Description field on the Amazon Web Services Support Center [Create Case] page.

[1]: console.aws.amazon.com/support/home#/case/create

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end

#issue_type ⇒ String

The type of issue for the case. You can specify ‘customer-service` or `technical`. If you don’t specify a value, the default is ‘technical`.

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end

#language ⇒ String

The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English (“en”), Japanese (“ja”) and Korean (“ko”). You must specify the ISO 639-1 code for the ‘language` parameter if you want support in that language.

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end

#service_code ⇒ String

The code for the Amazon Web Services service. You can use the DescribeServices operation to get the possible ‘serviceCode` values.

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end

#severity_code ⇒ String

A value that indicates the urgency of the case. This value determines the response time according to your service level agreement with Amazon Web Services Support. You can use the DescribeSeverityLevels operation to get the possible values for ‘severityCode`.

For more information, see SeverityLevel and [Choosing a Severity] in the *Amazon Web Services Support User Guide*.

<note markdown=“1”> The availability of severity levels depends on the support plan for the Amazon Web Services account.

</note>

[1]: docs.aws.amazon.com/awssupport/latest/user/getting-started.html#choosing-severity

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end

#subject ⇒ String

The title of the support case. The title appears in the Subject field on the Amazon Web Services Support Center [Create Case] page.

[1]: console.aws.amazon.com/support/home#/case/create

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 613

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id)
  SENSITIVE = []
  include Aws::Structure
end