Class: Aws::Support::Types::SeverityLevel

Inherits:
Struct
  • Object
show all
Includes:
Aws::Structure
Defined in:
lib/aws-sdk-support/types.rb

Overview

A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see [Choosing a severity] in the *Amazon Web Services Support User Guide*.

[1]: docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#code ⇒ String

The code for case severity level.

Valid values: ‘low` | `normal` | `high` | `urgent` | `critical`

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 1381

class SeverityLevel < Struct.new(
  :code,
  :name)
  SENSITIVE = []
  include Aws::Structure
end

#name ⇒ String

The name of the severity level that corresponds to the severity level code.

<note markdown=“1”> The values returned by the API are different from the values that appear in the Amazon Web Services Support Center. For example, the API uses the code ‘low`, but the name appears as General guidance in Support Center.

The following are the API code names and how they appear in the

console:

* `low` - General guidance

  • ‘normal` - System impaired

  • ‘high` - Production system impaired

  • ‘urgent` - Production system down

  • ‘critical` - Business-critical system down

</note>

For more information, see [Choosing a severity] in the *Amazon Web Services Support User Guide*.

[1]: docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity

Returns:

  • (String) 


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# File 'lib/aws-sdk-support/types.rb', line 1381

class SeverityLevel < Struct.new(
  :code,
  :name)
  SENSITIVE = []
  include Aws::Structure
end