Class: Aws::Support::Types::SeverityLevel
- Inherits:
-
Struct
- Object
- Struct
- Aws::Support::Types::SeverityLevel
- Includes:
- Aws::Structure
- Defined in:
- lib/aws-sdk-support/types.rb
Overview
A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see [Choosing a severity] in the *Amazon Web Services Support User Guide*.
[1]: docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity
Constant Summary collapse
- SENSITIVE =
[]
Instance Attribute Summary collapse
-
#code ⇒ String
The code for case severity level.
-
#name ⇒ String
The name of the severity level that corresponds to the severity level code.
Instance Attribute Details
#code ⇒ String
The code for case severity level.
Valid values: ‘low` | `normal` | `high` | `urgent` | `critical`
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# File 'lib/aws-sdk-support/types.rb', line 1382 class SeverityLevel < Struct.new( :code, :name) SENSITIVE = [] include Aws::Structure end |
#name ⇒ String
The name of the severity level that corresponds to the severity level code.
<note markdown=“1”> The values returned by the API are different from the values that appear in the Amazon Web Services Support Center. For example, the API uses the code ‘low`, but the name appears as General guidance in Support Center.
The following are the API code names and how they appear in the
console:
* `low` - General guidance
-
‘normal` - System impaired
-
‘high` - Production system impaired
-
‘urgent` - Production system down
-
‘critical` - Business-critical system down
</note>
For more information, see [Choosing a severity] in the *Amazon Web Services Support User Guide*.
[1]: docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity
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# File 'lib/aws-sdk-support/types.rb', line 1382 class SeverityLevel < Struct.new( :code, :name) SENSITIVE = [] include Aws::Structure end |