Class: Aws::Support::Types::SeverityLevel

Inherits:

Struct

Object
Struct
Aws::Support::Types::SeverityLevel

Includes:: Aws::Structure

Defined in:: lib/aws-sdk-support/types.rb

Overview

A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see [Choosing a severity] in the *Amazon Web Services Support User Guide*.

[1]: docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity

Constant Summary collapse

SENSITIVE =

[]

Instance Attribute Summary collapse

#code ⇒ String

The code for case severity level.
#name ⇒ String

The name of the severity level that corresponds to the severity level code.

Instance Attribute Details

#code ⇒ `String`

The code for case severity level.

Valid values: ‘low` | `normal` | `high` | `urgent` | `critical`

Returns:

(String)

# File 'lib/aws-sdk-support/types.rb', line 1382

class SeverityLevel < Struct.new(
  :code,
  :name)
  SENSITIVE = []
  include Aws::Structure
end

#name ⇒ `String`

The name of the severity level that corresponds to the severity level code.

<note markdown=“1”> The values returned by the API are different from the values that appear in the Amazon Web Services Support Center. For example, the API uses the code ‘low`, but the name appears as General guidance in Support Center.

The following are the API code names and how they appear in the

console:

* `low` - General guidance

‘normal` - System impaired
‘high` - Production system impaired
‘urgent` - Production system down
‘critical` - Business-critical system down

</note>

For more information, see [Choosing a severity] in the *Amazon Web Services Support User Guide*.