Class: Aws::Support::Types::SeverityLevel

Inherits:

Struct

• Object
• Struct
• Aws::Support::Types::SeverityLevel

Includes:

Aws::Structure

Defined in:

lib/aws-sdk-support/types.rb

Overview

A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see [Choosing a severity] in the *Amazon Web Services Support User Guide*.

[1]: docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #code ⇒ String

  The code for case severity level.

• #name ⇒ String

  The name of the severity level that corresponds to the severity level code.

Instance Attribute Details

#code ⇒ String

The code for case severity level.

Valid values: low | normal | high | urgent | critical

Returns:

• (String)

# File 'lib/aws-sdk-support/types.rb', line 1381

class SeverityLevel < Struct.new(
  :code,
  :name)
  SENSITIVE = []
  include Aws::Structure
end

#name ⇒ String

The name of the severity level that corresponds to the severity level code.

<note markdown=“1”> The values returned by the API are different from the values that appear in the Amazon Web Services Support Center. For example, the API uses the code low, but the name appears as General guidance in Support Center.

The following are the API code names and how they appear in the

console:

* `low` - General guidance

• normal - System impaired

• high - Production system impaired

• urgent - Production system down

• critical - Business-critical system down

</note>

For more information, see [Choosing a severity] in the *Amazon Web Services Support User Guide*.

[1]: docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity

Returns:

• (String)

# File 'lib/aws-sdk-support/types.rb', line 1381

class SeverityLevel < Struct.new(
  :code,
  :name)
  SENSITIVE = []
  include Aws::Structure
end