Class: Aws::TranscribeService::Types::TranscriptFilter

Inherits:

Struct

• Object
• Struct
• Aws::TranscribeService::Types::TranscriptFilter

Includes:

Structure

Defined in:

lib/aws-sdk-transcribeservice/types.rb

Overview

Flag the presence or absence of specific words or phrases detected in your Call Analytics transcription output.

Rules using ‘TranscriptFilter` are designed to match:

• Custom words or phrases spoken by the agent, the customer, or both

• Custom words or phrases not spoken by the agent, the customer, or either

• Custom words or phrases that occur at a specific time frame

See [Rule criteria for post-call categories] and [Rule criteria for streaming categories] for usage examples.

[1]: docs.aws.amazon.com/transcribe/latest/dg/tca-categories-batch.html#tca-rules-batch [2]: docs.aws.amazon.com/transcribe/latest/dg/tca-categories-stream.html#tca-rules-stream

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #absolute_time_range ⇒ Types::AbsoluteTimeRange

  Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified key words or phrases.

• #negate ⇒ Boolean

  Set to ‘TRUE` to flag the absence of the phrase that you specified in your request.

• #participant_role ⇒ String

  Specify the participant that you want to flag.

• #relative_time_range ⇒ Types::RelativeTimeRange

  Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified key words or phrases.

• #targets ⇒ Array<String>

  Specify the phrases that you want to flag.

• #transcript_filter_type ⇒ String

  Flag the presence or absence of an exact match to the phrases that you specify.

Instance Attribute Details

#absolute_time_range ⇒ Types::AbsoluteTimeRange

Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified key words or phrases. See for more detail.

Returns:

• (Types::AbsoluteTimeRange)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 4453

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#negate ⇒ Boolean

Set to ‘TRUE` to flag the absence of the phrase that you specified in your request. Set to `FALSE` to flag the presence of the phrase that you specified in your request.

Returns:

• (Boolean)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 4453

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#participant_role ⇒ String

Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.

Returns:

• (String)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 4453

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#relative_time_range ⇒ Types::RelativeTimeRange

Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified key words or phrases. See for more detail.

Returns:

• (Types::RelativeTimeRange)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 4453

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#targets ⇒ Array<String>

Specify the phrases that you want to flag.

Returns:

• (Array<String>)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 4453

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end

#transcript_filter_type ⇒ String

Flag the presence or absence of an exact match to the phrases that you specify. For example, if you specify the phrase “speak to a manager” as your ‘Targets` value, only that exact phrase is flagged.

Note that semantic matching is not supported. For example, if your customer says “speak to the manager”, instead of “speak to a manager”, your content is not flagged.

Returns:

• (String)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 4453

class TranscriptFilter < Struct.new(
  :transcript_filter_type,
  :absolute_time_range,
  :relative_time_range,
  :participant_role,
  :negate,
  :targets)
  SENSITIVE = []
  include Aws::Structure
end