Class: BeeiqAPI::Ticket

Inherits:
Object
  • Object
show all
Defined in:
lib/beeiq_api/ticket.rb

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(options = {}) ⇒ Ticket

Returns a new instance of Ticket.

Raises:

  • (ArgumentError) 


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# File 'lib/beeiq_api/ticket.rb', line 16

def initialize(options = {})
  @contact_type = options[:contact_type] || Config::ContactType::CUSTOMER
  @title = options[:title]
  @body = options[:body]
  @email = options[:email]
  @phone = options[:phone]
  @name = options[:name]
  @passport = options[:passport]
  @contact_id = options[:contact_id]
  @group_name = options[:group_name]
  @sla_name = options[:sla_name]
  @channel = options[:channel]
  @tag = options[:tag]

  raise ArgumentError, 'body is required' if @body.to_s.empty?
end

Instance Attribute Details

#body ⇒ Object

Returns the value of attribute body.



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# File 'lib/beeiq_api/ticket.rb', line 5

def body
  @body
end

#channel ⇒ Object

Returns the value of attribute channel.



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# File 'lib/beeiq_api/ticket.rb', line 13

def channel
  @channel
end

#contact_id ⇒ Object

Returns the value of attribute contact_id.



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# File 'lib/beeiq_api/ticket.rb', line 10

def contact_id
  @contact_id
end

#contact_type ⇒ Object

Returns the value of attribute contact_type.



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# File 'lib/beeiq_api/ticket.rb', line 3

def contact_type
  @contact_type
end

#email ⇒ Object

Returns the value of attribute email.



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# File 'lib/beeiq_api/ticket.rb', line 6

def email
  @email
end

#group_name ⇒ Object

Returns the value of attribute group_name.



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# File 'lib/beeiq_api/ticket.rb', line 11

def group_name
  @group_name
end

#name ⇒ Object

Returns the value of attribute name.



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# File 'lib/beeiq_api/ticket.rb', line 8

def name
  @name
end

#passport ⇒ Object

Returns the value of attribute passport.



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# File 'lib/beeiq_api/ticket.rb', line 9

def passport
  @passport
end

#phone ⇒ Object

Returns the value of attribute phone.



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# File 'lib/beeiq_api/ticket.rb', line 7

def phone
  @phone
end

#sla_name ⇒ Object

Returns the value of attribute sla_name.



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# File 'lib/beeiq_api/ticket.rb', line 12

def sla_name
  @sla_name
end

#tag ⇒ Object

Returns the value of attribute tag.



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# File 'lib/beeiq_api/ticket.rb', line 14

def tag
  @tag
end

#title ⇒ Object

Returns the value of attribute title.



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# File 'lib/beeiq_api/ticket.rb', line 4

def title
  @title
end

Instance Method Details

#payload ⇒ Object 



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# File 'lib/beeiq_api/ticket.rb', line 33

def payload
  data = {
    contactType: @contact_type,
    title: @title,
    body: @body.to_s.gsub("\n", '<br>'),
    email: @email,
    phone: @phone,
    name: @name,
    passport: @passport,
    contactId: @contact_id,
    groupName: @group_name,
    slaName: @sla_name,
    channel: @channel,
    tag: @tag
  }
  data.delete_if { |k, v| v.nil? || v.empty? }
end