Module: FerrisBueller::Constants

Included in:

Helpers, Replies

Defined in:

lib/ferris-bueller/constants.rb

Constant Summary

RETRY_DELAY =

5

RESOLVED_TRANSITIONS =

%w[ 51 ]

RESOLVED_STATE =

/resolve/i

CLOSED_TRANSITIONS =

%w[ 61 71 ]

CLOSED_STATE =

/close/i

SEVERITIES =

{
  1 => '10480',
  2 => '10481',
  3 => '10482',
  4 => '10483',
  5 => '10484'
}

SHOW_FIELDS =

{
  'summary' => 'Summary',
  'description' => 'Description',
  'customfield_11250' => 'Severity',
  'customfield_11251' => 'Impact Started',
  'customfield_11252' => 'Impact Ended',
  'customfield_11253' => 'Reported By',
  'customfield_11254' => 'Services Affected',
  'customfield_11255' => 'Cause',
  'status' => 'Status',
  'created' => 'Created',
  'updated' => 'Updated'
}

SEVERITY_FIELD =

SHOW_FIELDS.key('Severity')

HELP_TEXT =

<<-END.gsub(/^ +/,'')
  /inc help - print this message
  /inc resolve <inc> - resolve incident number <inc>
  /inc close <inc> - close incident number <inc>
  /inc whoami - test to see if bueller can tell who you are
  /inc list - list incidents
  /inc summary - summary of incidents
  /inc show <inc> - show incident info for incident <inc>
  /inc comment <inc> <comment> - comment on incident <inc> with comment <comment>
  /inc open <severity> <summary> - open incident with severity of 1(high)-5(low) <severity>
END