Class: Fog::Support::StormOnDemand::Ticket

Inherits:
Model
  • Object
show all
Defined in:
lib/fog/storm_on_demand/models/support/ticket.rb

Instance Attribute Summary

Attributes inherited from Model

#collection, #service

Instance Method Summary collapse

Methods inherited from Model

#inspect, #reload, #symbolize_keys, #to_json, #wait_for

Methods included from Attributes::ClassMethods

#_load, #aliases, #attribute, #attributes, #identity, #ignore_attributes, #ignored_attributes

Methods included from Core::DeprecatedConnectionAccessors

#connection, #connection=, #prepare_service_value

Methods included from Attributes::InstanceMethods

#_dump, #attributes, #dup, #identity, #identity=, #merge_attributes, #new_record?, #persisted?, #requires, #requires_one

Constructor Details

#initialize(attributes = {}) ⇒ Ticket

Returns a new instance of Ticket.



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# File 'lib/fog/storm_on_demand/models/support/ticket.rb', line 22

def initialize(attributes={})
  super
end

Instance Method Details

#add_feedback(options) ⇒ Object 



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# File 'lib/fog/storm_on_demand/models/support/ticket.rb', line 26

def add_feedback(options)
  requires :identity
  res = service.add_feedback({:id => identity}.merge!(options)).body
  res['feedback'].to_i == 1 ? true : false
end

#add_transaction_feedback(options) ⇒ Object 



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# File 'lib/fog/storm_on_demand/models/support/ticket.rb', line 32

def add_transaction_feedback(options)
  requires :identity
  requires :secid
  params = {:ticket_id => identity,
            :secid => secid}.merge!(options)
  service.add_transaction_feedback(params).body
end

#authenticate(options) ⇒ Object 



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# File 'lib/fog/storm_on_demand/models/support/ticket.rb', line 40

def authenticate(options)
  requires :identity
  requires :secid
  params = {:id => identity, :secid => secid}.merge!(options)
  service.authenticate(params).body
end

#close ⇒ Object 



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# File 'lib/fog/storm_on_demand/models/support/ticket.rb', line 47

def close
  requires :identity
  requires :secid
  res = service.close_ticket(:id => identity, :secid => secid).body
  res['closed'].to_i == 1 ? true : false
end

#reopen ⇒ Object 



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# File 'lib/fog/storm_on_demand/models/support/ticket.rb', line 54

def reopen
  requires :identity
  requires :secid
  res = service.reopen_ticket(:id => identity, :secid => secid).body
  res['reopened'].to_i == 1 ? true : false
end

#reply(options) ⇒ Object 



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# File 'lib/fog/storm_on_demand/models/support/ticket.rb', line 61

def reply(options)
  requires :identity
  requires :secid
  res = service.reply_ticket({:id => identity,
                              :secid => secid}.merge!(options)).body
  res['reply'].to_i == 1 ? true : false
end