Class: Google::Cloud::ContactCenterInsights::V1::ArticleSuggestionData

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

Overview

Agent Assist Article Suggestion data.

Defined Under Namespace

Classes: MetadataEntry

Instance Attribute Summary collapse

Instance Attribute Details

#confidence_score ⇒ ::Float

Returns The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Returns:

  • (::Float) —

    The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1173

class ArticleSuggestionData
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # @!attribute [rw] key
  #   @return [::String]
  # @!attribute [rw] value
  #   @return [::String]
  class MetadataEntry
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#metadata ⇒ ::Google::Protobuf::Map{::String => ::String}

Returns Map that contains metadata about the Article Suggestion and the document that it originates from.

Returns:

  • (::Google::Protobuf::Map{::String => ::String}) —

    Map that contains metadata about the Article Suggestion and the document that it originates from.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1173

class ArticleSuggestionData
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # @!attribute [rw] key
  #   @return [::String]
  # @!attribute [rw] value
  #   @return [::String]
  class MetadataEntry
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#query_record ⇒ ::String

Returns The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}.

Returns:

  • (::String) —

    The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1173

class ArticleSuggestionData
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # @!attribute [rw] key
  #   @return [::String]
  # @!attribute [rw] value
  #   @return [::String]
  class MetadataEntry
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#source ⇒ ::String

Returns The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

Returns:

  • (::String) —

    The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1173

class ArticleSuggestionData
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # @!attribute [rw] key
  #   @return [::String]
  # @!attribute [rw] value
  #   @return [::String]
  class MetadataEntry
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#title ⇒ ::String

Returns Article title.

Returns:

  • (::String) —

    Article title.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1173

class ArticleSuggestionData
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # @!attribute [rw] key
  #   @return [::String]
  # @!attribute [rw] value
  #   @return [::String]
  class MetadataEntry
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end

#uri ⇒ ::String

Returns Article URI.

Returns:

  • (::String) —

    Article URI.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1173

class ArticleSuggestionData
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # @!attribute [rw] key
  #   @return [::String]
  # @!attribute [rw] value
  #   @return [::String]
  class MetadataEntry
    include ::Google::Protobuf::MessageExts
    extend ::Google::Protobuf::MessageExts::ClassMethods
  end
end