Class: Google::Cloud::ContactCenterInsights::V1::FaqAnswerData
- Inherits:
-
Object
- Object
- Google::Cloud::ContactCenterInsights::V1::FaqAnswerData
- Extended by:
- Protobuf::MessageExts::ClassMethods
- Includes:
- Protobuf::MessageExts
- Defined in:
- proto_docs/google/cloud/contactcenterinsights/v1/resources.rb
Overview
Agent Assist frequently-asked-question answer data.
Defined Under Namespace
Classes: MetadataEntry
Instance Attribute Summary collapse
-
#answer ⇒ ::String
The piece of text from the
source
knowledge base document. -
#confidence_score ⇒ ::Float
The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
-
#metadata ⇒ ::Google::Protobuf::Map{::String => ::String}
Map that contains metadata about the FAQ answer and the document that it originates from.
-
#query_record ⇒ ::String
The name of the answer record.
-
#question ⇒ ::String
The corresponding FAQ question.
-
#source ⇒ ::String
The knowledge document that this answer was extracted from.
Instance Attribute Details
#answer ⇒ ::String
Returns The piece of text from the source
knowledge base document.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1213 class FaqAnswerData include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::String] class MetadataEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#confidence_score ⇒ ::Float
Returns The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1213 class FaqAnswerData include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::String] class MetadataEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#metadata ⇒ ::Google::Protobuf::Map{::String => ::String}
Returns Map that contains metadata about the FAQ answer and the document that it originates from.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1213 class FaqAnswerData include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::String] class MetadataEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#query_record ⇒ ::String
Returns The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1213 class FaqAnswerData include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::String] class MetadataEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#question ⇒ ::String
Returns The corresponding FAQ question.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1213 class FaqAnswerData include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::String] class MetadataEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#source ⇒ ::String
Returns The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1213 class FaqAnswerData include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::String] class MetadataEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |