Class: Google::Cloud::ContactCenterInsights::V1::IngestConversationsRequest::ConversationConfig

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb

Overview

Configuration that applies to all conversations.

Instance Attribute Summary collapse

Instance Attribute Details

#agent_channel ⇒ ::Integer

Returns Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.

Returns:

  • (::Integer) —

    Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for audio conversations to be properly displayed and analyzed.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 378

class ConversationConfig
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#agent_id ⇒ ::String

Returns An opaque, user-specified string representing the human agent who handled the conversations.

Returns:

  • (::String) —

    An opaque, user-specified string representing the human agent who handled the conversations.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 378

class ConversationConfig
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#customer_channel ⇒ ::Integer

Returns Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.

Returns:

  • (::Integer) —

    Optional. For audio conversations, this field indicates which of the channels, 1 or 2, contains the customer. Note that this must be set for audio conversations to be properly displayed and analyzed.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/contact_center_insights.rb', line 378

class ConversationConfig
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end