Class: Google::Cloud::ContactCenterInsights::V1::AnalysisResult::CallAnalysisMetadata
- Inherits:
-
Object
- Object
- Google::Cloud::ContactCenterInsights::V1::AnalysisResult::CallAnalysisMetadata
- Extended by:
- Protobuf::MessageExts::ClassMethods
- Includes:
- Protobuf::MessageExts
- Defined in:
- proto_docs/google/cloud/contactcenterinsights/v1/resources.rb
Overview
Call-specific metadata created during analysis.
Defined Under Namespace
Classes: EntitiesEntry, IntentsEntry, PhraseMatchersEntry
Instance Attribute Summary collapse
-
#annotations ⇒ ::Array<::Google::Cloud::ContactCenterInsights::V1::CallAnnotation>
A list of call annotations that apply to this call.
-
#entities ⇒ ::Google::Protobuf::Map{::String => ::Google::Cloud::ContactCenterInsights::V1::Entity}
All the entities in the call.
-
#intents ⇒ ::Google::Protobuf::Map{::String => ::Google::Cloud::ContactCenterInsights::V1::Intent}
All the matched intents in the call.
-
#issue_model_result ⇒ ::Google::Cloud::ContactCenterInsights::V1::IssueModelResult
Overall conversation-level issue modeling result.
-
#phrase_matchers ⇒ ::Google::Protobuf::Map{::String => ::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData}
All the matched phrase matchers in the call.
-
#sentiments ⇒ ::Array<::Google::Cloud::ContactCenterInsights::V1::ConversationLevelSentiment>
Overall conversation-level sentiment for each channel of the call.
Instance Attribute Details
#annotations ⇒ ::Array<::Google::Cloud::ContactCenterInsights::V1::CallAnnotation>
Returns A list of call annotations that apply to this call.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 288 class CallAnalysisMetadata include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Entity] class EntitiesEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Intent] class IntentsEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData] class PhraseMatchersEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#entities ⇒ ::Google::Protobuf::Map{::String => ::Google::Cloud::ContactCenterInsights::V1::Entity}
Returns All the entities in the call.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 288 class CallAnalysisMetadata include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Entity] class EntitiesEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Intent] class IntentsEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData] class PhraseMatchersEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#intents ⇒ ::Google::Protobuf::Map{::String => ::Google::Cloud::ContactCenterInsights::V1::Intent}
Returns All the matched intents in the call.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 288 class CallAnalysisMetadata include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Entity] class EntitiesEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Intent] class IntentsEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData] class PhraseMatchersEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#issue_model_result ⇒ ::Google::Cloud::ContactCenterInsights::V1::IssueModelResult
Returns Overall conversation-level issue modeling result.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 288 class CallAnalysisMetadata include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Entity] class EntitiesEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Intent] class IntentsEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData] class PhraseMatchersEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#phrase_matchers ⇒ ::Google::Protobuf::Map{::String => ::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData}
Returns All the matched phrase matchers in the call.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 288 class CallAnalysisMetadata include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Entity] class EntitiesEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Intent] class IntentsEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData] class PhraseMatchersEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |
#sentiments ⇒ ::Array<::Google::Cloud::ContactCenterInsights::V1::ConversationLevelSentiment>
Returns Overall conversation-level sentiment for each channel of the call.
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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 288 class CallAnalysisMetadata include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Entity] class EntitiesEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::Intent] class IntentsEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end # @!attribute [rw] key # @return [::String] # @!attribute [rw] value # @return [::Google::Cloud::ContactCenterInsights::V1::PhraseMatchData] class PhraseMatchersEntry include ::Google::Protobuf::MessageExts extend ::Google::Protobuf::MessageExts::ClassMethods end end |