Class: MergeTicketingClient::Ticket

Inherits:
Object
  • Object
show all
Defined in:
lib/merge_ticketing_client/models/ticket.rb

Overview

# The Ticket Object ### Description The ‘Ticket` object is used to represent a ticket or a task within a system. ### Usage Example TODO

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ Ticket

Initializes the object

Parameters:

  • attributes (Hash) (defaults to: {}) —

    Model attributes in the form of hash



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 177

def initialize(attributes = {})
  if (!attributes.is_a?(Hash))
    fail ArgumentError, "The input argument (attributes) must be a hash in `MergeTicketingClient::Ticket` initialize method"
  end

  # check to see if the attribute exists and convert string to symbol for hash key
  attributes = attributes.each_with_object({}) { |(k, v), h|
    if (!self.class.attribute_map.key?(k.to_sym))
      fail ArgumentError, "`#{k}` is not a valid attribute in `MergeTicketingClient::Ticket`. Please check the name to make sure it's valid. List of attributes: " + self.class.attribute_map.keys.inspect
    end
    h[k.to_sym] = v
  }

  if attributes.key?(:'id')
    self.id = attributes[:'id']
  end

  if attributes.key?(:'remote_id')
    self.remote_id = attributes[:'remote_id']
  end

  if attributes.key?(:'name')
    self.name = attributes[:'name']
  end

  if attributes.key?(:'assignees')
    if (value = attributes[:'assignees']).is_a?(Array)
      self.assignees = value
    end
  end

  if attributes.key?(:'creator')
    self.creator = attributes[:'creator']
  end

  if attributes.key?(:'due_date')
    self.due_date = attributes[:'due_date']
  end

  if attributes.key?(:'status')
    self.status = attributes[:'status']
  end

  if attributes.key?(:'description')
    self.description = attributes[:'description']
  end

  if attributes.key?(:'collections')
    if (value = attributes[:'collections']).is_a?(Array)
      self.collections = value
    end
  end

  if attributes.key?(:'ticket_type')
    self.ticket_type = attributes[:'ticket_type']
  end

  if attributes.key?(:'account')
    self. = attributes[:'account']
  end

  if attributes.key?(:'contact')
    self.contact = attributes[:'contact']
  end

  if attributes.key?(:'parent_ticket')
    self.parent_ticket = attributes[:'parent_ticket']
  end

  if attributes.key?(:'attachments')
    if (value = attributes[:'attachments']).is_a?(Array)
      self.attachments = value
    end
  end

  if attributes.key?(:'tags')
    if (value = attributes[:'tags']).is_a?(Array)
      self.tags = value
    end
  end

  if attributes.key?(:'remote_created_at')
    self.remote_created_at = attributes[:'remote_created_at']
  end

  if attributes.key?(:'remote_updated_at')
    self.remote_updated_at = attributes[:'remote_updated_at']
  end

  if attributes.key?(:'completed_at')
    self.completed_at = attributes[:'completed_at']
  end

  if attributes.key?(:'remote_was_deleted')
    self.remote_was_deleted = attributes[:'remote_was_deleted']
  end

  if attributes.key?(:'ticket_url')
    self.ticket_url = attributes[:'ticket_url']
  end

  if attributes.key?(:'priority')
    self.priority = attributes[:'priority']
  end

  if attributes.key?(:'modified_at')
    self.modified_at = attributes[:'modified_at']
  end

  if attributes.key?(:'field_mappings')
    if (value = attributes[:'field_mappings']).is_a?(Hash)
      self.field_mappings = value
    end
  end

  if attributes.key?(:'remote_data')
    if (value = attributes[:'remote_data']).is_a?(Array)
      self.remote_data = value
    end
  end

  if attributes.key?(:'remote_fields')
    if (value = attributes[:'remote_fields']).is_a?(Array)
      self.remote_fields = value
    end
  end
end

Instance Attribute Details

#account ⇒ Object

The account associated with the ticket.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 47

def 
  @account
end

#assignees ⇒ Object

Returns the value of attribute assignees.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 27

def assignees
  @assignees
end

#attachments ⇒ Object

Returns the value of attribute attachments.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 55

def attachments
  @attachments
end

#collections ⇒ Object

Returns the value of attribute collections.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 41

def collections
  @collections
end

#completed_at ⇒ Object

When the ticket was completed.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 66

def completed_at
  @completed_at
end

#contact ⇒ Object

The contact associated with the ticket.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 50

def contact
  @contact
end

#creator ⇒ Object

The user who created this ticket.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 30

def creator
  @creator
end

#description ⇒ Object

The ticket’s description. HTML version of description is mapped if supported by the third-party platform.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 39

def description
  @description
end

#due_date ⇒ Object

The ticket’s due date.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 33

def due_date
  @due_date
end

#field_mappings ⇒ Object

Returns the value of attribute field_mappings.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 79

def field_mappings
  @field_mappings
end

#id ⇒ Object

Returns the value of attribute id.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 19

def id
  @id
end

#modified_at ⇒ Object

This is the datetime that this object was last updated by Merge



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 77

def modified_at
  @modified_at
end

#name ⇒ Object

The ticket’s name.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 25

def name
  @name
end

#parent_ticket ⇒ Object

The ticket’s parent ticket.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 53

def parent_ticket
  @parent_ticket
end

#priority ⇒ Object

The priority or urgency of the Ticket. * ‘URGENT` - URGENT * `HIGH` - HIGH * `NORMAL` - NORMAL * `LOW` - LOW



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 74

def priority
  @priority
end

#remote_created_at ⇒ Object

When the third party’s ticket was created.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 60

def remote_created_at
  @remote_created_at
end

#remote_data ⇒ Object

Returns the value of attribute remote_data.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 81

def remote_data
  @remote_data
end

#remote_fields ⇒ Object

Returns the value of attribute remote_fields.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 83

def remote_fields
  @remote_fields
end

#remote_id ⇒ Object

The third-party API ID of the matching object.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 22

def remote_id
  @remote_id
end

#remote_updated_at ⇒ Object

When the third party’s ticket was updated.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 63

def remote_updated_at
  @remote_updated_at
end

#remote_was_deleted ⇒ Object

Returns the value of attribute remote_was_deleted.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 68

def remote_was_deleted
  @remote_was_deleted
end

#status ⇒ Object

The current status of the ticket. * ‘OPEN` - OPEN * `CLOSED` - CLOSED * `IN_PROGRESS` - IN_PROGRESS * `ON_HOLD` - ON_HOLD



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 36

def status
  @status
end

#tags ⇒ Object

Returns the value of attribute tags.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 57

def tags
  @tags
end

#ticket_type ⇒ Object

The ticket’s type.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 44

def ticket_type
  @ticket_type
end

#ticket_url ⇒ Object

The 3rd party url of the Ticket.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 71

def ticket_url
  @ticket_url
end

Class Method Details

.acceptable_attributes ⇒ Object

Returns all the JSON keys this model knows about



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 117

def self.acceptable_attributes
  attribute_map.values
end

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 86

def self.attribute_map
  {
    :'id' => :'id',
    :'remote_id' => :'remote_id',
    :'name' => :'name',
    :'assignees' => :'assignees',
    :'creator' => :'creator',
    :'due_date' => :'due_date',
    :'status' => :'status',
    :'description' => :'description',
    :'collections' => :'collections',
    :'ticket_type' => :'ticket_type',
    :'account' => :'account',
    :'contact' => :'contact',
    :'parent_ticket' => :'parent_ticket',
    :'attachments' => :'attachments',
    :'tags' => :'tags',
    :'remote_created_at' => :'remote_created_at',
    :'remote_updated_at' => :'remote_updated_at',
    :'completed_at' => :'completed_at',
    :'remote_was_deleted' => :'remote_was_deleted',
    :'ticket_url' => :'ticket_url',
    :'priority' => :'priority',
    :'modified_at' => :'modified_at',
    :'field_mappings' => :'field_mappings',
    :'remote_data' => :'remote_data',
    :'remote_fields' => :'remote_fields'
  }
end

.build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • attributes (Hash) —

    Model attributes in the form of hash

Returns:

  • (Object) —

    Returns the model itself



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 380

def self.build_from_hash(attributes)
  new.build_from_hash(attributes)
end

.openapi_nullable ⇒ Object

List of attributes with nullable: true



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 153

def self.openapi_nullable
  Set.new([
    :'remote_id',
    :'name',
    :'creator',
    :'due_date',
    :'status',
    :'description',
    :'ticket_type',
    :'account',
    :'contact',
    :'parent_ticket',
    :'remote_created_at',
    :'remote_updated_at',
    :'completed_at',
    :'ticket_url',
    :'priority',
    :'field_mappings',
    :'remote_data',
  ])
end

.openapi_types ⇒ Object

Attribute type mapping.



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 122

def self.openapi_types
  {
    :'id' => :'String',
    :'remote_id' => :'String',
    :'name' => :'String',
    :'assignees' => :'Array<String>',
    :'creator' => :'String',
    :'due_date' => :'Time',
    :'status' => :'TicketStatusEnum',
    :'description' => :'String',
    :'collections' => :'Array<String>',
    :'ticket_type' => :'String',
    :'account' => :'String',
    :'contact' => :'String',
    :'parent_ticket' => :'String',
    :'attachments' => :'Array<String>',
    :'tags' => :'Array<String>',
    :'remote_created_at' => :'Time',
    :'remote_updated_at' => :'Time',
    :'completed_at' => :'Time',
    :'remote_was_deleted' => :'Boolean',
    :'ticket_url' => :'String',
    :'priority' => :'PriorityEnum',
    :'modified_at' => :'Time',
    :'field_mappings' => :'Hash<String, Object>',
    :'remote_data' => :'Array<RemoteData>',
    :'remote_fields' => :'Array<RemoteField>'
  }
end

Instance Method Details

#==(o) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • Object (Object) —

    to be compared



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 335

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      id == o.id &&
      remote_id == o.remote_id &&
      name == o.name &&
      assignees == o.assignees &&
      creator == o.creator &&
      due_date == o.due_date &&
      status == o.status &&
      description == o.description &&
      collections == o.collections &&
      ticket_type == o.ticket_type &&
       == o. &&
      contact == o.contact &&
      parent_ticket == o.parent_ticket &&
      attachments == o.attachments &&
      tags == o.tags &&
      remote_created_at == o.remote_created_at &&
      remote_updated_at == o.remote_updated_at &&
      completed_at == o.completed_at &&
      remote_was_deleted == o.remote_was_deleted &&
      ticket_url == o.ticket_url &&
      priority == o.priority &&
      modified_at == o.modified_at &&
      field_mappings == o.field_mappings &&
      remote_data == o.remote_data &&
      remote_fields == o.remote_fields
end

#_deserialize(type, value) ⇒ Object

Deserializes the data based on type

Parameters:

  • string —

    type Data type

  • string —

    value Value to be deserialized

Returns:

  • (Object) —

    Deserialized data



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 410

def _deserialize(type, value)
  case type.to_sym
  when :Time
    Time.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :Boolean
    if value.to_s =~ /\A(true|t|yes|y|1)\z/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+?), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    # models (e.g. Pet) or oneOf
    klass = MergeTicketingClient.const_get(type)
    klass.respond_to?(:openapi_one_of) ? klass.build(value) : klass.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Hash

Outputs non-array value in the form of hash For object, use to_hash. Otherwise, just return the value

Parameters:

  • value (Object) —

    Any valid value

Returns:

  • (Hash) —

    Returns the value in the form of hash



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 481

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map { |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • attributes (Hash) —

    Model attributes in the form of hash

Returns:

  • (Object) —

    Returns the model itself



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 387

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.openapi_types.each_pair do |key, type|
    if attributes[self.class.attribute_map[key]].nil? && self.class.openapi_nullable.include?(key)
      self.send("#{key}=", nil)
    elsif type =~ /\AArray<(.*)>/i
      # check to ensure the input is an array given that the attribute
      # is documented as an array but the input is not
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map { |v| _deserialize($1, v) })
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    end
  end

  self
end

#eql?(o) ⇒ Boolean

Parameters:

  • Object (Object) —

    to be compared

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/merge_ticketing_client/models/ticket.rb', line 367

def eql?(o)
  self == o
end

#hash ⇒ Integer

Calculates hash code according to all attributes.

Returns:

  • (Integer) —

    Hash code



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 373

def hash
  [id, remote_id, name, assignees, creator, due_date, status, description, collections, ticket_type, , contact, parent_ticket, attachments, tags, remote_created_at, remote_updated_at, completed_at, remote_was_deleted, ticket_url, priority, modified_at, field_mappings, remote_data, remote_fields].hash
end

#list_invalid_properties ⇒ Object

Show invalid properties with the reasons. Usually used together with valid?

Returns:

  • Array for valid properties with the reasons



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 307

def list_invalid_properties
  invalid_properties = Array.new
  if !@ticket_url.nil? && @ticket_url.to_s.length > 2000
    invalid_properties.push('invalid value for "ticket_url", the character length must be smaller than or equal to 2000.')
  end

  invalid_properties
end

#to_body ⇒ Hash

to_body is an alias to to_hash (backward compatibility)

Returns:

  • (Hash) —

    Returns the object in the form of hash



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 457

def to_body
  to_hash
end

#to_hash ⇒ Hash

Returns the object in the form of hash

Returns:

  • (Hash) —

    Returns the object in the form of hash



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 463

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    if value.nil?
      is_nullable = self.class.openapi_nullable.include?(attr)
      next if !is_nullable || (is_nullable && !instance_variable_defined?(:"@#{attr}"))
    end

    hash[param] = _to_hash(value)
  end
  hash
end

#to_s ⇒ String

Returns the string representation of the object

Returns:

  • (String) —

    String presentation of the object



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 451

def to_s
  to_hash.to_s
end

#valid? ⇒ Boolean

Check to see if the all the properties in the model are valid

Returns:

  • (Boolean) —

    true if the model is valid



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# File 'lib/merge_ticketing_client/models/ticket.rb', line 318

def valid?
  return false if !@ticket_url.nil? && @ticket_url.to_s.length > 2000
  true
end