Class: PureCloud::RoutingApi

Inherits:
Object
  • Object
show all
Defined in:
lib/purecloudplatformclientv2/api/routing_api.rb

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(api_client = ApiClient.default) ⇒ RoutingApi

Returns a new instance of RoutingApi.



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 23

def initialize(api_client = ApiClient.default)
  @api_client = api_client
end

Instance Attribute Details

#api_client ⇒ Object

Returns the value of attribute api_client.



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 21

def api_client
  @api_client
end

Instance Method Details

#delete_routing_email_domain(domain_id, opts = {}) ⇒ nil

Delete a domain

Parameters:

  • domain_id —

    domain ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 32

def delete_routing_email_domain(domain_id, opts = {})
  delete_routing_email_domain_with_http_info(domain_id, opts)
  return nil
end

#delete_routing_email_domain_route(domain_name, route_id, opts = {}) ⇒ nil

Delete a route

Parameters:

  • domain_name —

    email domain

  • route_id —

    route ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 97

def delete_routing_email_domain_route(domain_name, route_id, opts = {})
  delete_routing_email_domain_route_with_http_info(domain_name, route_id, opts)
  return nil
end

#delete_routing_email_domain_route_with_http_info(domain_name, route_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete a route

Parameters:

  • domain_name —

    email domain

  • route_id —

    route ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 108

def delete_routing_email_domain_route_with_http_info(domain_name, route_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_email_domain_route ..."
  end
  
  
  # verify the required parameter 'domain_name' is set
  fail ArgumentError, "Missing the required parameter 'domain_name' when calling RoutingApi.delete_routing_email_domain_route" if domain_name.nil?
  
  
  
  
  
  
  # verify the required parameter 'route_id' is set
  fail ArgumentError, "Missing the required parameter 'route_id' when calling RoutingApi.delete_routing_email_domain_route" if route_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains/{domainName}/routes/{routeId}".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s).sub('{' + 'routeId' + '}', route_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_email_domain_route\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_routing_email_domain_with_http_info(domain_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete a domain

Parameters:

  • domain_id —

    domain ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 42

def delete_routing_email_domain_with_http_info(domain_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_email_domain ..."
  end
  
  
  # verify the required parameter 'domain_id' is set
  fail ArgumentError, "Missing the required parameter 'domain_id' when calling RoutingApi.delete_routing_email_domain" if domain_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains/{domainId}".sub('{format}','json').sub('{' + 'domainId' + '}', domain_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_email_domain\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_routing_queue(queue_id, opts = {}) ⇒ nil

Delete a queue

Parameters:

  • queue_id —

    Queue ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :force_delete (BOOLEAN) —

    forceDelete

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 171

def delete_routing_queue(queue_id, opts = {})
  delete_routing_queue_with_http_info(queue_id, opts)
  return nil
end

#delete_routing_queue_user(queue_id, member_id, opts = {}) ⇒ nil

Delete queue member

Parameters:

  • queue_id —

    Queue ID

  • member_id —

    Member ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 244

def delete_routing_queue_user(queue_id, member_id, opts = {})
  delete_routing_queue_user_with_http_info(queue_id, member_id, opts)
  return nil
end

#delete_routing_queue_user_with_http_info(queue_id, member_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete queue member

Parameters:

  • queue_id —

    Queue ID

  • member_id —

    Member ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 255

def delete_routing_queue_user_with_http_info(queue_id, member_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_queue_user ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.delete_routing_queue_user" if queue_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'member_id' is set
  fail ArgumentError, "Missing the required parameter 'member_id' when calling RoutingApi.delete_routing_queue_user" if member_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_queue_user\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_routing_queue_with_http_info(queue_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete a queue

Parameters:

  • queue_id —

    Queue ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :force_delete (BOOLEAN) —

    forceDelete

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 182

def delete_routing_queue_with_http_info(queue_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_queue ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.delete_routing_queue" if queue_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'forceDelete'] = opts[:'force_delete'] if opts[:'force_delete']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_queue\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_routing_queue_wrapupcode(queue_id, code_id, opts = {}) ⇒ nil

Delete a wrap-up code from a queue

Parameters:

  • queue_id —

    Queue ID

  • code_id —

    Code ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 318

def delete_routing_queue_wrapupcode(queue_id, code_id, opts = {})
  delete_routing_queue_wrapupcode_with_http_info(queue_id, code_id, opts)
  return nil
end

#delete_routing_queue_wrapupcode_with_http_info(queue_id, code_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete a wrap-up code from a queue

Parameters:

  • queue_id —

    Queue ID

  • code_id —

    Code ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 329

def delete_routing_queue_wrapupcode_with_http_info(queue_id, code_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_queue_wrapupcode ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.delete_routing_queue_wrapupcode" if queue_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'code_id' is set
  fail ArgumentError, "Missing the required parameter 'code_id' when calling RoutingApi.delete_routing_queue_wrapupcode" if code_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'codeId' + '}', code_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_queue_wrapupcode\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_routing_skill(skill_id, opts = {}) ⇒ nil

Delete Routing Skill

Parameters:

  • skill_id —

    Skill ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 391

def delete_routing_skill(skill_id, opts = {})
  delete_routing_skill_with_http_info(skill_id, opts)
  return nil
end

#delete_routing_skill_with_http_info(skill_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete Routing Skill

Parameters:

  • skill_id —

    Skill ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 401

def delete_routing_skill_with_http_info(skill_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_skill ..."
  end
  
  
  # verify the required parameter 'skill_id' is set
  fail ArgumentError, "Missing the required parameter 'skill_id' when calling RoutingApi.delete_routing_skill" if skill_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/skills/{skillId}".sub('{format}','json').sub('{' + 'skillId' + '}', skill_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_skill\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_routing_sms_phonenumber(address_id, opts = {}) ⇒ nil

Delete a phone number provisioned for SMS.

Parameters:

  • address_id —

    Address ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 455

def delete_routing_sms_phonenumber(address_id, opts = {})
  delete_routing_sms_phonenumber_with_http_info(address_id, opts)
  return nil
end

#delete_routing_sms_phonenumber_with_http_info(address_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete a phone number provisioned for SMS.

Parameters:

  • address_id —

    Address ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 465

def delete_routing_sms_phonenumber_with_http_info(address_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_sms_phonenumber ..."
  end
  
  
  # verify the required parameter 'address_id' is set
  fail ArgumentError, "Missing the required parameter 'address_id' when calling RoutingApi.delete_routing_sms_phonenumber" if address_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/sms/phonenumbers/{addressId}".sub('{format}','json').sub('{' + 'addressId' + '}', address_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_sms_phonenumber\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_routing_utilization(opts = {}) ⇒ nil

Delete utilization settings and revert to system defaults.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 518

def delete_routing_utilization(opts = {})
  delete_routing_utilization_with_http_info(opts)
  return nil
end

#delete_routing_utilization_with_http_info(opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete utilization settings and revert to system defaults.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 527

def delete_routing_utilization_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_utilization ..."
  end
  
  # resource path
  local_var_path = "/api/v2/routing/utilization".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_routing_wrapupcode(code_id, opts = {}) ⇒ nil

Delete wrap-up code

Parameters:

  • code_id —

    Wrapup Code ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 573

def delete_routing_wrapupcode(code_id, opts = {})
  delete_routing_wrapupcode_with_http_info(code_id, opts)
  return nil
end

#delete_routing_wrapupcode_with_http_info(code_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete wrap-up code

Parameters:

  • code_id —

    Wrapup Code ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 583

def delete_routing_wrapupcode_with_http_info(code_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_routing_wrapupcode ..."
  end
  
  
  # verify the required parameter 'code_id' is set
  fail ArgumentError, "Missing the required parameter 'code_id' when calling RoutingApi.delete_routing_wrapupcode" if code_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_routing_wrapupcode\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_user_routingskill(user_id, skill_id, opts = {}) ⇒ nil

Remove routing skill from user

Parameters:

  • user_id —

    User ID

  • skill_id —

    skillId

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (nil) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 638

def delete_user_routingskill(user_id, skill_id, opts = {})
  delete_user_routingskill_with_http_info(user_id, skill_id, opts)
  return nil
end

#delete_user_routingskill_with_http_info(user_id, skill_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Remove routing skill from user

Parameters:

  • user_id —

    User ID

  • skill_id —

    skillId

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>) —

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 649

def delete_user_routingskill_with_http_info(user_id, skill_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.delete_user_routingskill ..."
  end
  
  
  # verify the required parameter 'user_id' is set
  fail ArgumentError, "Missing the required parameter 'user_id' when calling RoutingApi.delete_user_routingskill" if user_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'skill_id' is set
  fail ArgumentError, "Missing the required parameter 'skill_id' when calling RoutingApi.delete_user_routingskill" if skill_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/users/{userId}/routingskills/{skillId}".sub('{format}','json').sub('{' + 'userId' + '}', user_id.to_s).sub('{' + 'skillId' + '}', skill_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#delete_user_routingskill\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_email_domain(domain_id, opts = {}) ⇒ InboundDomain

Get domain

Parameters:

  • domain_id —

    domain ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 711

def get_routing_email_domain(domain_id, opts = {})
  data, _status_code, _headers = get_routing_email_domain_with_http_info(domain_id, opts)
  return data
end

#get_routing_email_domain_route(domain_name, route_id, opts = {}) ⇒ InboundRoute

Get a route

Parameters:

  • domain_name —

    email domain

  • route_id —

    route ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 777

def get_routing_email_domain_route(domain_name, route_id, opts = {})
  data, _status_code, _headers = get_routing_email_domain_route_with_http_info(domain_name, route_id, opts)
  return data
end

#get_routing_email_domain_route_with_http_info(domain_name, route_id, opts = {}) ⇒ Array<(InboundRoute, Fixnum, Hash)>

Get a route

Parameters:

  • domain_name —

    email domain

  • route_id —

    route ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(InboundRoute, Fixnum, Hash)>) —

    InboundRoute data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 788

def get_routing_email_domain_route_with_http_info(domain_name, route_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_email_domain_route ..."
  end
  
  
  # verify the required parameter 'domain_name' is set
  fail ArgumentError, "Missing the required parameter 'domain_name' when calling RoutingApi.get_routing_email_domain_route" if domain_name.nil?
  
  
  
  
  
  
  # verify the required parameter 'route_id' is set
  fail ArgumentError, "Missing the required parameter 'route_id' when calling RoutingApi.get_routing_email_domain_route" if route_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains/{domainName}/routes/{routeId}".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s).sub('{' + 'routeId' + '}', route_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'InboundRoute')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_email_domain_route\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_email_domain_routes(domain_name, opts = {}) ⇒ InboundRouteEntityListing

Get routes

Parameters:

  • domain_name —

    email domain

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

  • :pattern (String) —

    Filter routes by the route&#39;s pattern property

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 854

def get_routing_email_domain_routes(domain_name, opts = {})
  data, _status_code, _headers = get_routing_email_domain_routes_with_http_info(domain_name, opts)
  return data
end

#get_routing_email_domain_routes_with_http_info(domain_name, opts = {}) ⇒ Array<(InboundRouteEntityListing, Fixnum, Hash)>

Get routes

Parameters:

  • domain_name —

    email domain

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

  • :pattern (String) —

    Filter routes by the route&#39;s pattern property

Returns:

  • (Array<(InboundRouteEntityListing, Fixnum, Hash)>) —

    InboundRouteEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 867

def get_routing_email_domain_routes_with_http_info(domain_name, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_email_domain_routes ..."
  end
  
  
  # verify the required parameter 'domain_name' is set
  fail ArgumentError, "Missing the required parameter 'domain_name' when calling RoutingApi.get_routing_email_domain_routes" if domain_name.nil?
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains/{domainName}/routes".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s)

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'pattern'] = opts[:'pattern'] if opts[:'pattern']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'InboundRouteEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_email_domain_routes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_email_domain_with_http_info(domain_id, opts = {}) ⇒ Array<(InboundDomain, Fixnum, Hash)>

Get domain

Parameters:

  • domain_id —

    domain ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(InboundDomain, Fixnum, Hash)>) —

    InboundDomain data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 721

def get_routing_email_domain_with_http_info(domain_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_email_domain ..."
  end
  
  
  # verify the required parameter 'domain_id' is set
  fail ArgumentError, "Missing the required parameter 'domain_id' when calling RoutingApi.get_routing_email_domain" if domain_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains/{domainId}".sub('{format}','json').sub('{' + 'domainId' + '}', domain_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'InboundDomain')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_email_domain\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_email_domains(opts = {}) ⇒ InboundDomainEntityListing

Get domains

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 942

def get_routing_email_domains(opts = {})
  data, _status_code, _headers = get_routing_email_domains_with_http_info(opts)
  return data
end

#get_routing_email_domains_with_http_info(opts = {}) ⇒ Array<(InboundDomainEntityListing, Fixnum, Hash)>

Get domains

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(InboundDomainEntityListing, Fixnum, Hash)>) —

    InboundDomainEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 951

def get_routing_email_domains_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_email_domains ..."
  end
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'InboundDomainEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_email_domains\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_email_setup(opts = {}) ⇒ EmailSetup

Get email setup

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 997

def get_routing_email_setup(opts = {})
  data, _status_code, _headers = get_routing_email_setup_with_http_info(opts)
  return data
end

#get_routing_email_setup_with_http_info(opts = {}) ⇒ Array<(EmailSetup, Fixnum, Hash)>

Get email setup

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(EmailSetup, Fixnum, Hash)>) —

    EmailSetup data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1006

def get_routing_email_setup_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_email_setup ..."
  end
  
  # resource path
  local_var_path = "/api/v2/routing/email/setup".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailSetup')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_email_setup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_languages(opts = {}) ⇒ LanguageEntityListing

Get the list of supported languages.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

  • :sort_order (String) —

    Ascending or descending sort order (default to ASC)

  • :name (String) —

    Name

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1056

def get_routing_languages(opts = {})
  data, _status_code, _headers = get_routing_languages_with_http_info(opts)
  return data
end

#get_routing_languages_with_http_info(opts = {}) ⇒ Array<(LanguageEntityListing, Fixnum, Hash)>

Get the list of supported languages.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

  • :sort_order (String) —

    Ascending or descending sort order

  • :name (String) —

    Name

Returns:

  • (Array<(LanguageEntityListing, Fixnum, Hash)>) —

    LanguageEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1069

def get_routing_languages_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_languages ..."
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  if opts[:'sort_order'] && !['ascending', 'descending'].include?(opts[:'sort_order'])
    fail ArgumentError, 'invalid value for "sort_order", must be one of ascending, descending'
  end
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/languages".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'sortOrder'] = opts[:'sort_order'] if opts[:'sort_order']
  query_params[:'name'] = opts[:'name'] if opts[:'name']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'LanguageEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_languages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_message_recipient(recipient_id, opts = {}) ⇒ Recipient

Get a recipient

Parameters:

  • recipient_id —

    Recipient ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1148

def get_routing_message_recipient(recipient_id, opts = {})
  data, _status_code, _headers = get_routing_message_recipient_with_http_info(recipient_id, opts)
  return data
end

#get_routing_message_recipient_with_http_info(recipient_id, opts = {}) ⇒ Array<(Recipient, Fixnum, Hash)>

Get a recipient

Parameters:

  • recipient_id —

    Recipient ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Recipient, Fixnum, Hash)>) —

    Recipient data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1158

def get_routing_message_recipient_with_http_info(recipient_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_message_recipient ..."
  end
  
  
  # verify the required parameter 'recipient_id' is set
  fail ArgumentError, "Missing the required parameter 'recipient_id' when calling RoutingApi.get_routing_message_recipient" if recipient_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/message/recipients/{recipientId}".sub('{format}','json').sub('{' + 'recipientId' + '}', recipient_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Recipient')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_message_recipient\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_message_recipients(opts = {}) ⇒ RecipientListing

Get recipients

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1214

def get_routing_message_recipients(opts = {})
  data, _status_code, _headers = get_routing_message_recipients_with_http_info(opts)
  return data
end

#get_routing_message_recipients_with_http_info(opts = {}) ⇒ Array<(RecipientListing, Fixnum, Hash)>

Get recipients

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

Returns:

  • (Array<(RecipientListing, Fixnum, Hash)>) —

    RecipientListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1225

def get_routing_message_recipients_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_message_recipients ..."
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/message/recipients".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'RecipientListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_message_recipients\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_queue(queue_id, opts = {}) ⇒ Queue

Get details about this queue.

Parameters:

  • queue_id —

    Queue ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1286

def get_routing_queue(queue_id, opts = {})
  data, _status_code, _headers = get_routing_queue_with_http_info(queue_id, opts)
  return data
end

#get_routing_queue_estimatedwaittime(queue_id, opts = {}) ⇒ EstimatedWaitTimePredictions

Get Estimated Wait Time

Parameters:

  • queue_id —

    queueId

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :conversation_id (String) —

    conversationId

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1352

def get_routing_queue_estimatedwaittime(queue_id, opts = {})
  data, _status_code, _headers = get_routing_queue_estimatedwaittime_with_http_info(queue_id, opts)
  return data
end

#get_routing_queue_estimatedwaittime_with_http_info(queue_id, opts = {}) ⇒ Array<(EstimatedWaitTimePredictions, Fixnum, Hash)>

Get Estimated Wait Time

Parameters:

  • queue_id —

    queueId

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :conversation_id (String) —

    conversationId

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1363

def get_routing_queue_estimatedwaittime_with_http_info(queue_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_queue_estimatedwaittime ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.get_routing_queue_estimatedwaittime" if queue_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/estimatedwaittime".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'conversationId'] = opts[:'conversation_id'] if opts[:'conversation_id']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EstimatedWaitTimePredictions')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_queue_estimatedwaittime\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_queue_mediatype_estimatedwaittime(queue_id, media_type, opts = {}) ⇒ EstimatedWaitTimePredictions

Get Estimated Wait Time

Parameters:

  • queue_id —

    queueId

  • media_type —

    mediaType

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1426

def get_routing_queue_mediatype_estimatedwaittime(queue_id, media_type, opts = {})
  data, _status_code, _headers = get_routing_queue_mediatype_estimatedwaittime_with_http_info(queue_id, media_type, opts)
  return data
end

#get_routing_queue_mediatype_estimatedwaittime_with_http_info(queue_id, media_type, opts = {}) ⇒ Array<(EstimatedWaitTimePredictions, Fixnum, Hash)>

Get Estimated Wait Time

Parameters:

  • queue_id —

    queueId

  • media_type —

    mediaType

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1437

def get_routing_queue_mediatype_estimatedwaittime_with_http_info(queue_id, media_type, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_queue_mediatype_estimatedwaittime ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.get_routing_queue_mediatype_estimatedwaittime" if queue_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'media_type' is set
  fail ArgumentError, "Missing the required parameter 'media_type' when calling RoutingApi.get_routing_queue_mediatype_estimatedwaittime" if media_type.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/mediatypes/{mediaType}/estimatedwaittime".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'mediaType' + '}', media_type.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EstimatedWaitTimePredictions')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_queue_mediatype_estimatedwaittime\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_queue_users(queue_id, opts = {}) ⇒ QueueMemberEntityListing

Get the members of this queue

Parameters:

  • queue_id —

    Queue ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

  • :sort_by (String) —

    Sort by (default to name)

  • :expand (Array<String>) —

    Which fields, if any, to expand.

  • :joined (BOOLEAN) —

    Filter by joined status

  • :name (String) —

    Filter by queue member name

  • :profile_skills (Array<String>) —

    Filter by profile skill

  • :skills (Array<String>) —

    Filter by skill

  • :languages (Array<String>) —

    Filter by language

  • :routing_status (Array<String>) —

    Filter by routing status

  • :presence (Array<String>) —

    Filter by presence

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1511

def get_routing_queue_users(queue_id, opts = {})
  data, _status_code, _headers = get_routing_queue_users_with_http_info(queue_id, opts)
  return data
end

#get_routing_queue_users_with_http_info(queue_id, opts = {}) ⇒ Array<(QueueMemberEntityListing, Fixnum, Hash)>

Get the members of this queue

Parameters:

  • queue_id —

    Queue ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

  • :sort_by (String) —

    Sort by

  • :expand (Array<String>) —

    Which fields, if any, to expand.

  • :joined (BOOLEAN) —

    Filter by joined status

  • :name (String) —

    Filter by queue member name

  • :profile_skills (Array<String>) —

    Filter by profile skill

  • :skills (Array<String>) —

    Filter by skill

  • :languages (Array<String>) —

    Filter by language

  • :routing_status (Array<String>) —

    Filter by routing status

  • :presence (Array<String>) —

    Filter by presence

Returns:

  • (Array<(QueueMemberEntityListing, Fixnum, Hash)>) —

    QueueMemberEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1532

def get_routing_queue_users_with_http_info(queue_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_queue_users ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.get_routing_queue_users" if queue_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
  query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
  query_params[:'joined'] = opts[:'joined'] if opts[:'joined']
  query_params[:'name'] = opts[:'name'] if opts[:'name']
  query_params[:'profileSkills'] = @api_client.build_collection_param(opts[:'profile_skills'], :multi) if opts[:'profile_skills']
  query_params[:'skills'] = @api_client.build_collection_param(opts[:'skills'], :multi) if opts[:'skills']
  query_params[:'languages'] = @api_client.build_collection_param(opts[:'languages'], :multi) if opts[:'languages']
  query_params[:'routingStatus'] = @api_client.build_collection_param(opts[:'routing_status'], :multi) if opts[:'routing_status']
  query_params[:'presence'] = @api_client.build_collection_param(opts[:'presence'], :multi) if opts[:'presence']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'QueueMemberEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_queue_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_queue_with_http_info(queue_id, opts = {}) ⇒ Array<(Queue, Fixnum, Hash)>

Get details about this queue.

Parameters:

  • queue_id —

    Queue ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Queue, Fixnum, Hash)>) —

    Queue data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1296

def get_routing_queue_with_http_info(queue_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_queue ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.get_routing_queue" if queue_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Queue')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_queue\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_queue_wrapupcodes(queue_id, opts = {}) ⇒ WrapupCodeEntityListing

Get the wrap-up codes for a queue

Parameters:

  • queue_id —

    Queue ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1664

def get_routing_queue_wrapupcodes(queue_id, opts = {})
  data, _status_code, _headers = get_routing_queue_wrapupcodes_with_http_info(queue_id, opts)
  return data
end

#get_routing_queue_wrapupcodes_with_http_info(queue_id, opts = {}) ⇒ Array<(WrapupCodeEntityListing, Fixnum, Hash)>

Get the wrap-up codes for a queue

Parameters:

  • queue_id —

    Queue ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(WrapupCodeEntityListing, Fixnum, Hash)>) —

    WrapupCodeEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1674

def get_routing_queue_wrapupcodes_with_http_info(queue_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_queue_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.get_routing_queue_wrapupcodes" if queue_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WrapupCodeEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_queue_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_queues(opts = {}) ⇒ QueueEntityListing

Get list of queues.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

  • :sort_by (String) —

    Sort by (default to name)

  • :name (String) —

    Name

  • :active (BOOLEAN) —

    Active

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1733

def get_routing_queues(opts = {})
  data, _status_code, _headers = get_routing_queues_with_http_info(opts)
  return data
end

#get_routing_queues_with_http_info(opts = {}) ⇒ Array<(QueueEntityListing, Fixnum, Hash)>

Get list of queues.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

  • :sort_by (String) —

    Sort by

  • :name (String) —

    Name

  • :active (BOOLEAN) —

    Active

Returns:

  • (Array<(QueueEntityListing, Fixnum, Hash)>) —

    QueueEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1747

def get_routing_queues_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_queues ..."
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
  query_params[:'name'] = opts[:'name'] if opts[:'name']
  query_params[:'active'] = opts[:'active'] if opts[:'active']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'QueueEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_queues\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_skill(skill_id, opts = {}) ⇒ RoutingSkill

Get Routing Skill

Parameters:

  • skill_id —

    Skill ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1829

def get_routing_skill(skill_id, opts = {})
  data, _status_code, _headers = get_routing_skill_with_http_info(skill_id, opts)
  return data
end

#get_routing_skill_with_http_info(skill_id, opts = {}) ⇒ Array<(RoutingSkill, Fixnum, Hash)>

Get Routing Skill

Parameters:

  • skill_id —

    Skill ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(RoutingSkill, Fixnum, Hash)>) —

    RoutingSkill data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1839

def get_routing_skill_with_http_info(skill_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_skill ..."
  end
  
  
  # verify the required parameter 'skill_id' is set
  fail ArgumentError, "Missing the required parameter 'skill_id' when calling RoutingApi.get_routing_skill" if skill_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/skills/{skillId}".sub('{format}','json').sub('{' + 'skillId' + '}', skill_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'RoutingSkill')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_skill\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_skills(opts = {}) ⇒ SkillEntityListing

Get the list of routing skills.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

  • :name (String) —

    Filter for results that start with this value

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1896

def get_routing_skills(opts = {})
  data, _status_code, _headers = get_routing_skills_with_http_info(opts)
  return data
end

#get_routing_skills_with_http_info(opts = {}) ⇒ Array<(SkillEntityListing, Fixnum, Hash)>

Get the list of routing skills.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

  • :name (String) —

    Filter for results that start with this value

Returns:

  • (Array<(SkillEntityListing, Fixnum, Hash)>) —

    SkillEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1908

def get_routing_skills_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_skills ..."
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/skills".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'name'] = opts[:'name'] if opts[:'name']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SkillEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_skills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_sms_availablephonenumbers(country_code, phone_number_type, opts = {}) ⇒ SMSAvailablePhoneNumberEntityListing

Get a list of available phone numbers for SMS provisioning. This request will return up to 30 random phone numbers matching the criteria specified. To get additional phone numbers repeat the request.

Parameters:

  • country_code —

    The ISO 3166-1 alpha-2 country code of the county for which available phone numbers should be returned

  • phone_number_type —

    Type of available phone numbers searched

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :region (String) —

    Region/province/state that can be used to restrict the numbers returned

  • :city (String) —

    City that can be used to restrict the numbers returned

  • :area_code (String) —

    Area code that can be used to restrict the numbers returned

  • :pattern (String) —

    A pattern to match phone numbers. Valid characters are &#39;*&#39; and [0-9a-zA-Z]. The &#39;*&#39; character will match any single digit.

  • :address_requirement (String) —

    This indicates whether the phone number requires to have an Address registered.

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1982

def get_routing_sms_availablephonenumbers(country_code, phone_number_type, opts = {})
  data, _status_code, _headers = get_routing_sms_availablephonenumbers_with_http_info(country_code, phone_number_type, opts)
  return data
end

#get_routing_sms_availablephonenumbers_with_http_info(country_code, phone_number_type, opts = {}) ⇒ Array<(SMSAvailablePhoneNumberEntityListing, Fixnum, Hash)>

Get a list of available phone numbers for SMS provisioning. This request will return up to 30 random phone numbers matching the criteria specified. To get additional phone numbers repeat the request.

Parameters:

  • country_code —

    The ISO 3166-1 alpha-2 country code of the county for which available phone numbers should be returned

  • phone_number_type —

    Type of available phone numbers searched

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :region (String) —

    Region/province/state that can be used to restrict the numbers returned

  • :city (String) —

    City that can be used to restrict the numbers returned

  • :area_code (String) —

    Area code that can be used to restrict the numbers returned

  • :pattern (String) —

    A pattern to match phone numbers. Valid characters are &#39;*&#39; and [0-9a-zA-Z]. The &#39;*&#39; character will match any single digit.

  • :address_requirement (String) —

    This indicates whether the phone number requires to have an Address registered.

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 1998

def get_routing_sms_availablephonenumbers_with_http_info(country_code, phone_number_type, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_sms_availablephonenumbers ..."
  end
  
  
  # verify the required parameter 'country_code' is set
  fail ArgumentError, "Missing the required parameter 'country_code' when calling RoutingApi.get_routing_sms_availablephonenumbers" if country_code.nil?
  
  
  
  
  
  
  # verify the required parameter 'phone_number_type' is set
  fail ArgumentError, "Missing the required parameter 'phone_number_type' when calling RoutingApi.get_routing_sms_availablephonenumbers" if phone_number_type.nil?
  
  # verify enum value
  unless ['local', 'mobile', 'tollfree'].include?(phone_number_type)
    fail ArgumentError, "invalid value for 'phone_number_type', must be one of local, mobile, tollfree"
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  if opts[:'address_requirement'] && !['none', 'any', 'local', 'foreign'].include?(opts[:'address_requirement'])
    fail ArgumentError, 'invalid value for "address_requirement", must be one of none, any, local, foreign'
  end
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/sms/availablephonenumbers".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'countryCode'] = country_code
  query_params[:'phoneNumberType'] = phone_number_type
  query_params[:'region'] = opts[:'region'] if opts[:'region']
  query_params[:'city'] = opts[:'city'] if opts[:'city']
  query_params[:'areaCode'] = opts[:'area_code'] if opts[:'area_code']
  query_params[:'pattern'] = opts[:'pattern'] if opts[:'pattern']
  query_params[:'addressRequirement'] = opts[:'address_requirement'] if opts[:'address_requirement']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SMSAvailablePhoneNumberEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_sms_availablephonenumbers\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_sms_phonenumber(address_id, opts = {}) ⇒ SmsPhoneNumber

Get a phone number provisioned for SMS.

Parameters:

  • address_id —

    Address ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2107

def get_routing_sms_phonenumber(address_id, opts = {})
  data, _status_code, _headers = get_routing_sms_phonenumber_with_http_info(address_id, opts)
  return data
end

#get_routing_sms_phonenumber_with_http_info(address_id, opts = {}) ⇒ Array<(SmsPhoneNumber, Fixnum, Hash)>

Get a phone number provisioned for SMS.

Parameters:

  • address_id —

    Address ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(SmsPhoneNumber, Fixnum, Hash)>) —

    SmsPhoneNumber data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2117

def get_routing_sms_phonenumber_with_http_info(address_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_sms_phonenumber ..."
  end
  
  
  # verify the required parameter 'address_id' is set
  fail ArgumentError, "Missing the required parameter 'address_id' when calling RoutingApi.get_routing_sms_phonenumber" if address_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/sms/phonenumbers/{addressId}".sub('{format}','json').sub('{' + 'addressId' + '}', address_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SmsPhoneNumber')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_sms_phonenumber\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_sms_phonenumbers(opts = {}) ⇒ SmsPhoneNumberEntityListing

Get a list of provisioned phone numbers.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :phone_number (String) —

    Filter on phone number address. Allowable characters are the digits &#39;0-9&#39; and the wild card character &#39;*&#39;. If just digits are present, a contains search is done on the address pattern. For example, &#39;317&#39; could be matched anywhere in the address. An &#39;*&#39; will match multiple digits. For example, to match a specific area code within the US a pattern like &#39;1317*&#39; could be used.

  • :phone_number_type (String) —

    Filter on phone number type

  • :phone_number_status (String) —

    Filter on phone number status

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2176

def get_routing_sms_phonenumbers(opts = {})
  data, _status_code, _headers = get_routing_sms_phonenumbers_with_http_info(opts)
  return data
end

#get_routing_sms_phonenumbers_with_http_info(opts = {}) ⇒ Array<(SmsPhoneNumberEntityListing, Fixnum, Hash)>

Get a list of provisioned phone numbers.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :phone_number (String) —

    Filter on phone number address. Allowable characters are the digits &#39;0-9&#39; and the wild card character &#39;*&#39;. If just digits are present, a contains search is done on the address pattern. For example, &#39;317&#39; could be matched anywhere in the address. An &#39;*&#39; will match multiple digits. For example, to match a specific area code within the US a pattern like &#39;1317*&#39; could be used.

  • :phone_number_type (String) —

    Filter on phone number type

  • :phone_number_status (String) —

    Filter on phone number status

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2190

def get_routing_sms_phonenumbers_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_sms_phonenumbers ..."
  end
  
  
  
  
  
  
  
  
  
  
  if opts[:'phone_number_type'] && !['local', 'mobile', 'tollfree'].include?(opts[:'phone_number_type'])
    fail ArgumentError, 'invalid value for "phone_number_type", must be one of local, mobile, tollfree'
  end
  
  
  
  
  
  
  
  if opts[:'phone_number_status'] && !['active', 'invalid', 'porting'].include?(opts[:'phone_number_status'])
    fail ArgumentError, 'invalid value for "phone_number_status", must be one of active, invalid, porting'
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/sms/phonenumbers".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'phoneNumber'] = opts[:'phone_number'] if opts[:'phone_number']
  query_params[:'phoneNumberType'] = opts[:'phone_number_type'] if opts[:'phone_number_type']
  query_params[:'phoneNumberStatus'] = opts[:'phone_number_status'] if opts[:'phone_number_status']
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SmsPhoneNumberEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_sms_phonenumbers\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_utilization(opts = {}) ⇒ Utilization

Get the utilization settings.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2279

def get_routing_utilization(opts = {})
  data, _status_code, _headers = get_routing_utilization_with_http_info(opts)
  return data
end

#get_routing_utilization_with_http_info(opts = {}) ⇒ Array<(Utilization, Fixnum, Hash)>

Get the utilization settings.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Utilization, Fixnum, Hash)>) —

    Utilization data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2288

def get_routing_utilization_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_utilization ..."
  end
  
  # resource path
  local_var_path = "/api/v2/routing/utilization".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Utilization')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_wrapupcode(code_id, opts = {}) ⇒ WrapupCode

Get details about this wrap-up code.

Parameters:

  • code_id —

    Wrapup Code ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2335

def get_routing_wrapupcode(code_id, opts = {})
  data, _status_code, _headers = get_routing_wrapupcode_with_http_info(code_id, opts)
  return data
end

#get_routing_wrapupcode_with_http_info(code_id, opts = {}) ⇒ Array<(WrapupCode, Fixnum, Hash)>

Get details about this wrap-up code.

Parameters:

  • code_id —

    Wrapup Code ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(WrapupCode, Fixnum, Hash)>) —

    WrapupCode data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2345

def get_routing_wrapupcode_with_http_info(code_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_wrapupcode ..."
  end
  
  
  # verify the required parameter 'code_id' is set
  fail ArgumentError, "Missing the required parameter 'code_id' when calling RoutingApi.get_routing_wrapupcode" if code_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WrapupCode')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_wrapupcode\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_routing_wrapupcodes(opts = {}) ⇒ WrapupCodeEntityListing

Get list of wrapup codes.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

  • :name (String) —

    Name

  • :sort_by (String) —

    Sort by (default to name)

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2403

def get_routing_wrapupcodes(opts = {})
  data, _status_code, _headers = get_routing_wrapupcodes_with_http_info(opts)
  return data
end

#get_routing_wrapupcodes_with_http_info(opts = {}) ⇒ Array<(WrapupCodeEntityListing, Fixnum, Hash)>

Get list of wrapup codes.

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

  • :name (String) —

    Name

  • :sort_by (String) —

    Sort by

Returns:

  • (Array<(WrapupCodeEntityListing, Fixnum, Hash)>) —

    WrapupCodeEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2416

def get_routing_wrapupcodes_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_routing_wrapupcodes ..."
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/wrapupcodes".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'name'] = opts[:'name'] if opts[:'name']
  query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WrapupCodeEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_routing_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_user_routingskills(user_id, opts = {}) ⇒ UserSkillEntityListing

List routing skills for user

Parameters:

  • user_id —

    User ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size (default to 25)

  • :page_number (Integer) —

    Page number (default to 1)

  • :sort_order (String) —

    Ascending or descending sort order (default to ASC)

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2494

def get_user_routingskills(user_id, opts = {})
  data, _status_code, _headers = get_user_routingskills_with_http_info(user_id, opts)
  return data
end

#get_user_routingskills_with_http_info(user_id, opts = {}) ⇒ Array<(UserSkillEntityListing, Fixnum, Hash)>

List routing skills for user

Parameters:

  • user_id —

    User ID

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    Page size

  • :page_number (Integer) —

    Page number

  • :sort_order (String) —

    Ascending or descending sort order

Returns:

  • (Array<(UserSkillEntityListing, Fixnum, Hash)>) —

    UserSkillEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2507

def get_user_routingskills_with_http_info(user_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.get_user_routingskills ..."
  end
  
  
  # verify the required parameter 'user_id' is set
  fail ArgumentError, "Missing the required parameter 'user_id' when calling RoutingApi.get_user_routingskills" if user_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  if opts[:'sort_order'] && !['ascending', 'descending'].include?(opts[:'sort_order'])
    fail ArgumentError, 'invalid value for "sort_order", must be one of ascending, descending'
  end
  
  
  
  
  # resource path
  local_var_path = "/api/v2/users/{userId}/routingskills".sub('{format}','json').sub('{' + 'userId' + '}', user_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'sortOrder'] = opts[:'sort_order'] if opts[:'sort_order']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'UserSkillEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#get_user_routingskills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_routing_queue_user(queue_id, member_id, body, opts = {}) ⇒ QueueMember

Update the ring number of joined status for a User in a Queue

Parameters:

  • queue_id —

    Queue ID

  • member_id —

    Member ID

  • body —

    Queue Member

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2589

def patch_routing_queue_user(queue_id, member_id, body, opts = {})
  data, _status_code, _headers = patch_routing_queue_user_with_http_info(queue_id, member_id, body, opts)
  return data
end

#patch_routing_queue_user_with_http_info(queue_id, member_id, body, opts = {}) ⇒ Array<(QueueMember, Fixnum, Hash)>

Update the ring number of joined status for a User in a Queue

Parameters:

  • queue_id —

    Queue ID

  • member_id —

    Member ID

  • body —

    Queue Member

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(QueueMember, Fixnum, Hash)>) —

    QueueMember data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2601

def patch_routing_queue_user_with_http_info(queue_id, member_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.patch_routing_queue_user ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.patch_routing_queue_user" if queue_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'member_id' is set
  fail ArgumentError, "Missing the required parameter 'member_id' when calling RoutingApi.patch_routing_queue_user" if member_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.patch_routing_queue_user" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/users/{memberId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s).sub('{' + 'memberId' + '}', member_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'QueueMember')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#patch_routing_queue_user\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_routing_queue_users(queue_id, body, opts = {}) ⇒ QueueMemberEntityListing

Join or unjoin a set of users for a queue

Parameters:

  • queue_id —

    Queue ID

  • body —

    Queue Members

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2673

def patch_routing_queue_users(queue_id, body, opts = {})
  data, _status_code, _headers = patch_routing_queue_users_with_http_info(queue_id, body, opts)
  return data
end

#patch_routing_queue_users_with_http_info(queue_id, body, opts = {}) ⇒ Array<(QueueMemberEntityListing, Fixnum, Hash)>

Join or unjoin a set of users for a queue

Parameters:

  • queue_id —

    Queue ID

  • body —

    Queue Members

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(QueueMemberEntityListing, Fixnum, Hash)>) —

    QueueMemberEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2684

def patch_routing_queue_users_with_http_info(queue_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.patch_routing_queue_users ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.patch_routing_queue_users" if queue_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.patch_routing_queue_users" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'QueueMemberEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#patch_routing_queue_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_analytics_queues_observations_query(body, opts = {}) ⇒ QualifierMappingObservationQueryResponse

Query for queue observations

Parameters:

  • body —

    query

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2747

def post_analytics_queues_observations_query(body, opts = {})
  data, _status_code, _headers = post_analytics_queues_observations_query_with_http_info(body, opts)
  return data
end

#post_analytics_queues_observations_query_with_http_info(body, opts = {}) ⇒ Array<(QualifierMappingObservationQueryResponse, Fixnum, Hash)>

Query for queue observations

Parameters:

  • body —

    query

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2757

def post_analytics_queues_observations_query_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_analytics_queues_observations_query ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_analytics_queues_observations_query" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/analytics/queues/observations/query".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'QualifierMappingObservationQueryResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_analytics_queues_observations_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_email_domain_routes(domain_name, body, opts = {}) ⇒ InboundRoute

Create a route

Parameters:

  • domain_name —

    email domain

  • body —

    Route

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2813

def post_routing_email_domain_routes(domain_name, body, opts = {})
  data, _status_code, _headers = post_routing_email_domain_routes_with_http_info(domain_name, body, opts)
  return data
end

#post_routing_email_domain_routes_with_http_info(domain_name, body, opts = {}) ⇒ Array<(InboundRoute, Fixnum, Hash)>

Create a route

Parameters:

  • domain_name —

    email domain

  • body —

    Route

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(InboundRoute, Fixnum, Hash)>) —

    InboundRoute data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2824

def post_routing_email_domain_routes_with_http_info(domain_name, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_email_domain_routes ..."
  end
  
  
  # verify the required parameter 'domain_name' is set
  fail ArgumentError, "Missing the required parameter 'domain_name' when calling RoutingApi.post_routing_email_domain_routes" if domain_name.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_email_domain_routes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains/{domainName}/routes".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'InboundRoute')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_email_domain_routes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_email_domains(body, opts = {}) ⇒ InboundDomain

Create a domain

Parameters:

  • body —

    Domain

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2887

def post_routing_email_domains(body, opts = {})
  data, _status_code, _headers = post_routing_email_domains_with_http_info(body, opts)
  return data
end

#post_routing_email_domains_with_http_info(body, opts = {}) ⇒ Array<(InboundDomain, Fixnum, Hash)>

Create a domain

Parameters:

  • body —

    Domain

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(InboundDomain, Fixnum, Hash)>) —

    InboundDomain data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2897

def post_routing_email_domains_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_email_domains ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_email_domains" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'InboundDomain')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_email_domains\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_languages(body, opts = {}) ⇒ Language

Create Language

Parameters:

  • body —

    Language

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2952

def post_routing_languages(body, opts = {})
  data, _status_code, _headers = post_routing_languages_with_http_info(body, opts)
  return data
end

#post_routing_languages_with_http_info(body, opts = {}) ⇒ Array<(Language, Fixnum, Hash)>

Create Language

Parameters:

  • body —

    Language

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Language, Fixnum, Hash)>) —

    Language data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 2962

def post_routing_languages_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_languages ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_languages" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/languages".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Language')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_languages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_queue_users(queue_id, body, opts = {}) ⇒ String

Bulk add or delete up to 100 queue members

Parameters:

  • queue_id —

    Queue ID

  • body —

    Queue Members

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :delete (BOOLEAN) —

    True to delete queue members (default to false)

Returns:

  • (String) 


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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3019

def post_routing_queue_users(queue_id, body, opts = {})
  data, _status_code, _headers = post_routing_queue_users_with_http_info(queue_id, body, opts)
  return data
end

#post_routing_queue_users_with_http_info(queue_id, body, opts = {}) ⇒ Array<(String, Fixnum, Hash)>

Bulk add or delete up to 100 queue members

Parameters:

  • queue_id —

    Queue ID

  • body —

    Queue Members

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :delete (BOOLEAN) —

    True to delete queue members

Returns:

  • (Array<(String, Fixnum, Hash)>) —

    String data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3031

def post_routing_queue_users_with_http_info(queue_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_queue_users ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.post_routing_queue_users" if queue_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_queue_users" if body.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/users".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'delete'] = opts[:'delete'] if opts[:'delete']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'String')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_queue_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_queue_wrapupcodes(queue_id, body, opts = {}) ⇒ Array<WrapupCode>

Add up to 100 wrap-up codes to a queue

Parameters:

  • queue_id —

    Queue ID

  • body —

    List of wrapup codes

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3102

def post_routing_queue_wrapupcodes(queue_id, body, opts = {})
  data, _status_code, _headers = post_routing_queue_wrapupcodes_with_http_info(queue_id, body, opts)
  return data
end

#post_routing_queue_wrapupcodes_with_http_info(queue_id, body, opts = {}) ⇒ Array<(Array<WrapupCode>, Fixnum, Hash)>

Add up to 100 wrap-up codes to a queue

Parameters:

  • queue_id —

    Queue ID

  • body —

    List of wrapup codes

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Array<WrapupCode>, Fixnum, Hash)>) —

    Array<WrapupCode> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3113

def post_routing_queue_wrapupcodes_with_http_info(queue_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_queue_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.post_routing_queue_wrapupcodes" if queue_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_queue_wrapupcodes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}/wrapupcodes".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<WrapupCode>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_queue_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_queues(body, opts = {}) ⇒ Queue

Create queue

Parameters:

  • body —

    Queue

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3176

def post_routing_queues(body, opts = {})
  data, _status_code, _headers = post_routing_queues_with_http_info(body, opts)
  return data
end

#post_routing_queues_with_http_info(body, opts = {}) ⇒ Array<(Queue, Fixnum, Hash)>

Create queue

Parameters:

  • body —

    Queue

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Queue, Fixnum, Hash)>) —

    Queue data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3186

def post_routing_queues_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_queues ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_queues" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Queue')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_queues\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_skills(body, opts = {}) ⇒ RoutingSkill

Create Skill

Parameters:

  • body —

    Skill

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3241

def post_routing_skills(body, opts = {})
  data, _status_code, _headers = post_routing_skills_with_http_info(body, opts)
  return data
end

#post_routing_skills_with_http_info(body, opts = {}) ⇒ Array<(RoutingSkill, Fixnum, Hash)>

Create Skill

Parameters:

  • body —

    Skill

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(RoutingSkill, Fixnum, Hash)>) —

    RoutingSkill data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3251

def post_routing_skills_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_skills ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_skills" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/skills".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'RoutingSkill')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_skills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_sms_addresses(body, opts = {}) ⇒ SmsPhoneNumber

Provision an Address for SMS

Parameters:

  • body —

    SmsAddress

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3306

def post_routing_sms_addresses(body, opts = {})
  data, _status_code, _headers = post_routing_sms_addresses_with_http_info(body, opts)
  return data
end

#post_routing_sms_addresses_with_http_info(body, opts = {}) ⇒ Array<(SmsPhoneNumber, Fixnum, Hash)>

Provision an Address for SMS

Parameters:

  • body —

    SmsAddress

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(SmsPhoneNumber, Fixnum, Hash)>) —

    SmsPhoneNumber data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3316

def post_routing_sms_addresses_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_sms_addresses ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_sms_addresses" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/sms/addresses".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SmsPhoneNumber')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_sms_addresses\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_sms_phonenumbers(body, opts = {}) ⇒ SmsPhoneNumber

Provision a phone number for SMS

Parameters:

  • body —

    SmsPhoneNumber

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3371

def post_routing_sms_phonenumbers(body, opts = {})
  data, _status_code, _headers = post_routing_sms_phonenumbers_with_http_info(body, opts)
  return data
end

#post_routing_sms_phonenumbers_with_http_info(body, opts = {}) ⇒ Array<(SmsPhoneNumber, Fixnum, Hash)>

Provision a phone number for SMS

Parameters:

  • body —

    SmsPhoneNumber

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(SmsPhoneNumber, Fixnum, Hash)>) —

    SmsPhoneNumber data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3381

def post_routing_sms_phonenumbers_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_sms_phonenumbers ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_sms_phonenumbers" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/sms/phonenumbers".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SmsPhoneNumber')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_sms_phonenumbers\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_routing_wrapupcodes(body, opts = {}) ⇒ WrapupCode

Create a wrap-up code

Parameters:

  • body —

    WrapupCode

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3436

def post_routing_wrapupcodes(body, opts = {})
  data, _status_code, _headers = post_routing_wrapupcodes_with_http_info(body, opts)
  return data
end

#post_routing_wrapupcodes_with_http_info(body, opts = {}) ⇒ Array<(WrapupCode, Fixnum, Hash)>

Create a wrap-up code

Parameters:

  • body —

    WrapupCode

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(WrapupCode, Fixnum, Hash)>) —

    WrapupCode data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3446

def post_routing_wrapupcodes_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_routing_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_routing_wrapupcodes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/wrapupcodes".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WrapupCode')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_routing_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_user_routingskills(user_id, body, opts = {}) ⇒ UserRoutingSkill

Add routing skill to user

Parameters:

  • user_id —

    User ID

  • body —

    Skill

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3502

def post_user_routingskills(user_id, body, opts = {})
  data, _status_code, _headers = post_user_routingskills_with_http_info(user_id, body, opts)
  return data
end

#post_user_routingskills_with_http_info(user_id, body, opts = {}) ⇒ Array<(UserRoutingSkill, Fixnum, Hash)>

Add routing skill to user

Parameters:

  • user_id —

    User ID

  • body —

    Skill

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(UserRoutingSkill, Fixnum, Hash)>) —

    UserRoutingSkill data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3513

def post_user_routingskills_with_http_info(user_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.post_user_routingskills ..."
  end
  
  
  # verify the required parameter 'user_id' is set
  fail ArgumentError, "Missing the required parameter 'user_id' when calling RoutingApi.post_user_routingskills" if user_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.post_user_routingskills" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/users/{userId}/routingskills".sub('{format}','json').sub('{' + 'userId' + '}', user_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'UserRoutingSkill')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#post_user_routingskills\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_routing_email_domain_route(domain_name, route_id, body, opts = {}) ⇒ InboundRoute

Update a route

Parameters:

  • domain_name —

    email domain

  • route_id —

    route ID

  • body —

    Route

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3578

def put_routing_email_domain_route(domain_name, route_id, body, opts = {})
  data, _status_code, _headers = put_routing_email_domain_route_with_http_info(domain_name, route_id, body, opts)
  return data
end

#put_routing_email_domain_route_with_http_info(domain_name, route_id, body, opts = {}) ⇒ Array<(InboundRoute, Fixnum, Hash)>

Update a route

Parameters:

  • domain_name —

    email domain

  • route_id —

    route ID

  • body —

    Route

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(InboundRoute, Fixnum, Hash)>) —

    InboundRoute data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3590

def put_routing_email_domain_route_with_http_info(domain_name, route_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.put_routing_email_domain_route ..."
  end
  
  
  # verify the required parameter 'domain_name' is set
  fail ArgumentError, "Missing the required parameter 'domain_name' when calling RoutingApi.put_routing_email_domain_route" if domain_name.nil?
  
  
  
  
  
  
  # verify the required parameter 'route_id' is set
  fail ArgumentError, "Missing the required parameter 'route_id' when calling RoutingApi.put_routing_email_domain_route" if route_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.put_routing_email_domain_route" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/email/domains/{domainName}/routes/{routeId}".sub('{format}','json').sub('{' + 'domainName' + '}', domain_name.to_s).sub('{' + 'routeId' + '}', route_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'InboundRoute')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#put_routing_email_domain_route\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_routing_message_recipient(recipient_id, body, opts = {}) ⇒ Recipient

Update a recipient

Parameters:

  • recipient_id —

    Recipient ID

  • body —

    Recipient

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3662

def put_routing_message_recipient(recipient_id, body, opts = {})
  data, _status_code, _headers = put_routing_message_recipient_with_http_info(recipient_id, body, opts)
  return data
end

#put_routing_message_recipient_with_http_info(recipient_id, body, opts = {}) ⇒ Array<(Recipient, Fixnum, Hash)>

Update a recipient

Parameters:

  • recipient_id —

    Recipient ID

  • body —

    Recipient

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Recipient, Fixnum, Hash)>) —

    Recipient data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3673

def put_routing_message_recipient_with_http_info(recipient_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.put_routing_message_recipient ..."
  end
  
  
  # verify the required parameter 'recipient_id' is set
  fail ArgumentError, "Missing the required parameter 'recipient_id' when calling RoutingApi.put_routing_message_recipient" if recipient_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.put_routing_message_recipient" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/message/recipients/{recipientId}".sub('{format}','json').sub('{' + 'recipientId' + '}', recipient_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Recipient')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#put_routing_message_recipient\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_routing_queue(queue_id, body, opts = {}) ⇒ Queue

Update a queue

Parameters:

  • queue_id —

    Queue ID

  • body —

    Queue

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3737

def put_routing_queue(queue_id, body, opts = {})
  data, _status_code, _headers = put_routing_queue_with_http_info(queue_id, body, opts)
  return data
end

#put_routing_queue_with_http_info(queue_id, body, opts = {}) ⇒ Array<(Queue, Fixnum, Hash)>

Update a queue

Parameters:

  • queue_id —

    Queue ID

  • body —

    Queue

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Queue, Fixnum, Hash)>) —

    Queue data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3748

def put_routing_queue_with_http_info(queue_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.put_routing_queue ..."
  end
  
  
  # verify the required parameter 'queue_id' is set
  fail ArgumentError, "Missing the required parameter 'queue_id' when calling RoutingApi.put_routing_queue" if queue_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.put_routing_queue" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/queues/{queueId}".sub('{format}','json').sub('{' + 'queueId' + '}', queue_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Queue')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#put_routing_queue\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_routing_sms_phonenumber(address_id, body, opts = {}) ⇒ SmsPhoneNumber

Update a phone number provisioned for SMS.

Parameters:

  • address_id —

    Address ID

  • body —

    SmsPhoneNumber

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3812

def put_routing_sms_phonenumber(address_id, body, opts = {})
  data, _status_code, _headers = put_routing_sms_phonenumber_with_http_info(address_id, body, opts)
  return data
end

#put_routing_sms_phonenumber_with_http_info(address_id, body, opts = {}) ⇒ Array<(SmsPhoneNumber, Fixnum, Hash)>

Update a phone number provisioned for SMS.

Parameters:

  • address_id —

    Address ID

  • body —

    SmsPhoneNumber

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(SmsPhoneNumber, Fixnum, Hash)>) —

    SmsPhoneNumber data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3823

def put_routing_sms_phonenumber_with_http_info(address_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.put_routing_sms_phonenumber ..."
  end
  
  
  # verify the required parameter 'address_id' is set
  fail ArgumentError, "Missing the required parameter 'address_id' when calling RoutingApi.put_routing_sms_phonenumber" if address_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.put_routing_sms_phonenumber" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/sms/phonenumbers/{addressId}".sub('{format}','json').sub('{' + 'addressId' + '}', address_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SmsPhoneNumber')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#put_routing_sms_phonenumber\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_routing_utilization(body, opts = {}) ⇒ Utilization

Update the utilization settings.

Parameters:

  • body —

    utilization

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3886

def put_routing_utilization(body, opts = {})
  data, _status_code, _headers = put_routing_utilization_with_http_info(body, opts)
  return data
end

#put_routing_utilization_with_http_info(body, opts = {}) ⇒ Array<(Utilization, Fixnum, Hash)>

Update the utilization settings.

Parameters:

  • body —

    utilization

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Utilization, Fixnum, Hash)>) —

    Utilization data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3896

def put_routing_utilization_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.put_routing_utilization ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.put_routing_utilization" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/utilization".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Utilization')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#put_routing_utilization\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_routing_wrapupcode(code_id, body, opts = {}) ⇒ WrapupCode

Update wrap-up code

Parameters:

  • code_id —

    Wrapup Code ID

  • body —

    WrapupCode

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3952

def put_routing_wrapupcode(code_id, body, opts = {})
  data, _status_code, _headers = put_routing_wrapupcode_with_http_info(code_id, body, opts)
  return data
end

#put_routing_wrapupcode_with_http_info(code_id, body, opts = {}) ⇒ Array<(WrapupCode, Fixnum, Hash)>

Update wrap-up code

Parameters:

  • code_id —

    Wrapup Code ID

  • body —

    WrapupCode

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(WrapupCode, Fixnum, Hash)>) —

    WrapupCode data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 3963

def put_routing_wrapupcode_with_http_info(code_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.put_routing_wrapupcode ..."
  end
  
  
  # verify the required parameter 'code_id' is set
  fail ArgumentError, "Missing the required parameter 'code_id' when calling RoutingApi.put_routing_wrapupcode" if code_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.put_routing_wrapupcode" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/routing/wrapupcodes/{codeId}".sub('{format}','json').sub('{' + 'codeId' + '}', code_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WrapupCode')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#put_routing_wrapupcode\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_user_routingskill(user_id, skill_id, body, opts = {}) ⇒ UserRoutingSkill

Update routing skill proficiency or state.

Parameters:

  • user_id —

    User ID

  • skill_id —

    skillId

  • body —

    Skill

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 4028

def put_user_routingskill(user_id, skill_id, body, opts = {})
  data, _status_code, _headers = put_user_routingskill_with_http_info(user_id, skill_id, body, opts)
  return data
end

#put_user_routingskill_with_http_info(user_id, skill_id, body, opts = {}) ⇒ Array<(UserRoutingSkill, Fixnum, Hash)>

Update routing skill proficiency or state.

Parameters:

  • user_id —

    User ID

  • skill_id —

    skillId

  • body —

    Skill

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(UserRoutingSkill, Fixnum, Hash)>) —

    UserRoutingSkill data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/routing_api.rb', line 4040

def put_user_routingskill_with_http_info(user_id, skill_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: RoutingApi.put_user_routingskill ..."
  end
  
  
  # verify the required parameter 'user_id' is set
  fail ArgumentError, "Missing the required parameter 'user_id' when calling RoutingApi.put_user_routingskill" if user_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'skill_id' is set
  fail ArgumentError, "Missing the required parameter 'skill_id' when calling RoutingApi.put_user_routingskill" if skill_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling RoutingApi.put_user_routingskill" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/users/{userId}/routingskills/{skillId}".sub('{format}','json').sub('{' + 'userId' + '}', user_id.to_s).sub('{' + 'skillId' + '}', skill_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'UserRoutingSkill')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: RoutingApi#put_user_routingskill\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end