Class: PureCloud::WorkforceManagementApi

Inherits:
Object
  • Object
show all
Defined in:
lib/purecloudplatformclientv2/api/workforce_management_api.rb

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(api_client = ApiClient.default) ⇒ WorkforceManagementApi

Returns a new instance of WorkforceManagementApi.



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 23

def initialize(api_client = ApiClient.default)
  @api_client = api_client
end

Instance Attribute Details

#api_client ⇒ Object

Returns the value of attribute api_client.



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 21

def api_client
  @api_client
end

Instance Method Details

#get_workforcemanagement_adherence(user_id, opts = {}) ⇒ Array<UserScheduleAdherence>

Get a list of UserScheduleAdherence records for the requested users

Parameters:

  • user_id —

    User Id(s) for which to fetch current schedule adherence information. Min 1, Max of 100 userIds per request

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 32

def get_workforcemanagement_adherence(user_id, opts = {})
  data, _status_code, _headers = get_workforcemanagement_adherence_with_http_info(user_id, opts)
  return data
end

#get_workforcemanagement_adherence_with_http_info(user_id, opts = {}) ⇒ Array<(Array<UserScheduleAdherence>, Fixnum, Hash)>

Get a list of UserScheduleAdherence records for the requested users

Parameters:

  • user_id —

    User Id(s) for which to fetch current schedule adherence information. Min 1, Max of 100 userIds per request

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(Array<UserScheduleAdherence>, Fixnum, Hash)>) —

    Array<UserScheduleAdherence> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 42

def get_workforcemanagement_adherence_with_http_info(user_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_adherence ..."
  end
  
  
  # verify the required parameter 'user_id' is set
  fail ArgumentError, "Missing the required parameter 'user_id' when calling WorkforceManagementApi.get_workforcemanagement_adherence" if user_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/adherence".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'userId'] = @api_client.build_collection_param(user_id, :multi)

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<UserScheduleAdherence>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_adherence\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_workforcemanagement_managementunit_activitycodes(mu_id, opts = {}) ⇒ ActivityCodeContainer

Get activity codes

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 98

def get_workforcemanagement_managementunit_activitycodes(mu_id, opts = {})
  data, _status_code, _headers = get_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts)
  return data
end

#get_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {}) ⇒ Array<(ActivityCodeContainer, Fixnum, Hash)>

Get activity codes

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(ActivityCodeContainer, Fixnum, Hash)>) —

    ActivityCodeContainer data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 108

def get_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_activitycodes ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_activitycodes" if mu_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/activitycodes".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ActivityCodeContainer')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_activitycodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_workforcemanagement_managementunit_intraday_queues(mu_id, date, opts = {}) ⇒ WfmIntradayQueueListing

Get intraday queues for the given date

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • date —

    ISO-8601 date string with no time or timezone component, interpreted in the configured management unit time zone, e.g. 2017-01-23

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 164

def get_workforcemanagement_managementunit_intraday_queues(mu_id, date, opts = {})
  data, _status_code, _headers = get_workforcemanagement_managementunit_intraday_queues_with_http_info(mu_id, date, opts)
  return data
end

#get_workforcemanagement_managementunit_intraday_queues_with_http_info(mu_id, date, opts = {}) ⇒ Array<(WfmIntradayQueueListing, Fixnum, Hash)>

Get intraday queues for the given date

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • date —

    ISO-8601 date string with no time or timezone component, interpreted in the configured management unit time zone, e.g. 2017-01-23

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(WfmIntradayQueueListing, Fixnum, Hash)>) —

    WfmIntradayQueueListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 175

def get_workforcemanagement_managementunit_intraday_queues_with_http_info(mu_id, date, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_intraday_queues ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_intraday_queues" if mu_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'date' is set
  fail ArgumentError, "Missing the required parameter 'date' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_intraday_queues" if date.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/intraday/queues".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'date'] = date

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WfmIntradayQueueListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_intraday_queues\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_workforcemanagement_managementunit_user_timeoffrequest(mu_id, user_id, time_off_request_id, opts = {}) ⇒ TimeOffRequest

Get a time off request by id

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • user_id —

    The userId to whom the Time Off Request applies.

  • time_off_request_id —

    Time Off Request Id

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 241

def get_workforcemanagement_managementunit_user_timeoffrequest(mu_id, user_id, time_off_request_id, opts = {})
  data, _status_code, _headers = get_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts)
  return data
end

#get_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts = {}) ⇒ Array<(TimeOffRequest, Fixnum, Hash)>

Get a time off request by id

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • user_id —

    The userId to whom the Time Off Request applies.

  • time_off_request_id —

    Time Off Request Id

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(TimeOffRequest, Fixnum, Hash)>) —

    TimeOffRequest data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 253

def get_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequest ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequest" if mu_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'user_id' is set
  fail ArgumentError, "Missing the required parameter 'user_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequest" if user_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'time_off_request_id' is set
  fail ArgumentError, "Missing the required parameter 'time_off_request_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequest" if time_off_request_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/users/{userId}/timeoffrequests/{timeOffRequestId}".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s).sub('{' + 'userId' + '}', user_id.to_s).sub('{' + 'timeOffRequestId' + '}', time_off_request_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'TimeOffRequest')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_user_timeoffrequest\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_workforcemanagement_managementunit_user_timeoffrequests(mu_id, user_id, opts = {}) ⇒ TimeOffRequestList

Get a list of time off requests for any user

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • user_id —

    The userId to whom the Time Off Request applies.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :recently_reviewed (BOOLEAN) —

    Limit results to requests that have been reviewed within the preceding 30 days (default to false)

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 326

def get_workforcemanagement_managementunit_user_timeoffrequests(mu_id, user_id, opts = {})
  data, _status_code, _headers = get_workforcemanagement_managementunit_user_timeoffrequests_with_http_info(mu_id, user_id, opts)
  return data
end

#get_workforcemanagement_managementunit_user_timeoffrequests_with_http_info(mu_id, user_id, opts = {}) ⇒ Array<(TimeOffRequestList, Fixnum, Hash)>

Get a list of time off requests for any user

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • user_id —

    The userId to whom the Time Off Request applies.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :recently_reviewed (BOOLEAN) —

    Limit results to requests that have been reviewed within the preceding 30 days

Returns:

  • (Array<(TimeOffRequestList, Fixnum, Hash)>) —

    TimeOffRequestList data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 338

def get_workforcemanagement_managementunit_user_timeoffrequests_with_http_info(mu_id, user_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequests ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequests" if mu_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'user_id' is set
  fail ArgumentError, "Missing the required parameter 'user_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequests" if user_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/users/{userId}/timeoffrequests".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s).sub('{' + 'userId' + '}', user_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'recentlyReviewed'] = opts[:'recently_reviewed'] if opts[:'recently_reviewed']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'TimeOffRequestList')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_user_timeoffrequests\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_workforcemanagement_managementunit_users(mu_id, opts = {}) ⇒ WfmUserEntityListing

Get agents in the management unit

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 408

def get_workforcemanagement_managementunit_users(mu_id, opts = {})
  data, _status_code, _headers = get_workforcemanagement_managementunit_users_with_http_info(mu_id, opts)
  return data
end

#get_workforcemanagement_managementunit_users_with_http_info(mu_id, opts = {}) ⇒ Array<(WfmUserEntityListing, Fixnum, Hash)>

Get agents in the management unit

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(WfmUserEntityListing, Fixnum, Hash)>) —

    WfmUserEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 418

def get_workforcemanagement_managementunit_users_with_http_info(mu_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_users ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_users" if mu_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/users".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WfmUserEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_workforcemanagement_managementunits(opts = {}) ⇒ ManagementUnitListing

Get management units

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer)
  • :page_number (Integer) — default: default to 1
  • :expand (String)

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 475

def get_workforcemanagement_managementunits(opts = {})
  data, _status_code, _headers = get_workforcemanagement_managementunits_with_http_info(opts)
  return data
end

#get_workforcemanagement_managementunits_with_http_info(opts = {}) ⇒ Array<(ManagementUnitListing, Fixnum, Hash)>

Get management units

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer)
  • :page_number (Integer)
  • :expand (String)

Returns:

  • (Array<(ManagementUnitListing, Fixnum, Hash)>) —

    ManagementUnitListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 487

def get_workforcemanagement_managementunits_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunits ..."
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  if opts[:'expand'] && !['details'].include?(opts[:'expand'])
    fail ArgumentError, 'invalid value for "expand", must be one of details'
  end
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'expand'] = opts[:'expand'] if opts[:'expand']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ManagementUnitListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunits\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_workforcemanagement_managementunit_activitycodes(mu_id, opts = {}) ⇒ ActivityCode

Create a new activity code

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 560

def post_workforcemanagement_managementunit_activitycodes(mu_id, opts = {})
  data, _status_code, _headers = post_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts)
  return data
end

#post_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {}) ⇒ Array<(ActivityCode, Fixnum, Hash)>

Create a new activity code

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(ActivityCode, Fixnum, Hash)>) —

    ActivityCode data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 571

def post_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.post_workforcemanagement_managementunit_activitycodes ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.post_workforcemanagement_managementunit_activitycodes" if mu_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/activitycodes".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ActivityCode')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#post_workforcemanagement_managementunit_activitycodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_workforcemanagement_managementunit_historicaladherencequery(mu_id, opts = {}) ⇒ WfmHistoricalAdherenceResponse

Request a historical adherence report

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 633

def post_workforcemanagement_managementunit_historicaladherencequery(mu_id, opts = {})
  data, _status_code, _headers = post_workforcemanagement_managementunit_historicaladherencequery_with_http_info(mu_id, opts)
  return data
end

#post_workforcemanagement_managementunit_historicaladherencequery_with_http_info(mu_id, opts = {}) ⇒ Array<(WfmHistoricalAdherenceResponse, Fixnum, Hash)>

Request a historical adherence report

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 644

def post_workforcemanagement_managementunit_historicaladherencequery_with_http_info(mu_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.post_workforcemanagement_managementunit_historicaladherencequery ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.post_workforcemanagement_managementunit_historicaladherencequery" if mu_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/historicaladherencequery".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WfmHistoricalAdherenceResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#post_workforcemanagement_managementunit_historicaladherencequery\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_workforcemanagement_managementunit_intraday(mu_id, opts = {}) ⇒ IntradayResponse

Get intraday data for the given date for the requested queueIds

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 706

def post_workforcemanagement_managementunit_intraday(mu_id, opts = {})
  data, _status_code, _headers = post_workforcemanagement_managementunit_intraday_with_http_info(mu_id, opts)
  return data
end

#post_workforcemanagement_managementunit_intraday_with_http_info(mu_id, opts = {}) ⇒ Array<(IntradayResponse, Fixnum, Hash)>

Get intraday data for the given date for the requested queueIds

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(IntradayResponse, Fixnum, Hash)>) —

    IntradayResponse data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 717

def post_workforcemanagement_managementunit_intraday_with_http_info(mu_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.post_workforcemanagement_managementunit_intraday ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.post_workforcemanagement_managementunit_intraday" if mu_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/intraday".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'IntradayResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#post_workforcemanagement_managementunit_intraday\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_workforcemanagement_managementunit_schedules_search(mu_id, opts = {}) ⇒ UserScheduleContainer

Get user schedules within the given time range

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

Returns:



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 779

def post_workforcemanagement_managementunit_schedules_search(mu_id, opts = {})
  data, _status_code, _headers = post_workforcemanagement_managementunit_schedules_search_with_http_info(mu_id, opts)
  return data
end

#post_workforcemanagement_managementunit_schedules_search_with_http_info(mu_id, opts = {}) ⇒ Array<(UserScheduleContainer, Fixnum, Hash)>

Get user schedules within the given time range

Parameters:

  • mu_id —

    The muId of the management unit, or &#39;mine&#39; for the management unit of the logged-in user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(UserScheduleContainer, Fixnum, Hash)>) —

    UserScheduleContainer data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 790

def post_workforcemanagement_managementunit_schedules_search_with_http_info(mu_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: WorkforceManagementApi.post_workforcemanagement_managementunit_schedules_search ..."
  end
  
  
  # verify the required parameter 'mu_id' is set
  fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.post_workforcemanagement_managementunit_schedules_search" if mu_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/schedules/search".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'UserScheduleContainer')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: WorkforceManagementApi#post_workforcemanagement_managementunit_schedules_search\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end