Class: PureCloud::ConversationsApi

Inherits:
Object
  • Object
show all
Defined in:
lib/purecloudplatformclientv2/api/conversations_api.rb

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(api_client = ApiClient.default) ⇒ ConversationsApi

Returns a new instance of ConversationsApi.



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 23

def initialize(api_client = ApiClient.default)
  @api_client = api_client
end

Instance Attribute Details

#api_clientObject

Returns the value of attribute api_client.



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 21

def api_client
  @api_client
end

Instance Method Details

#delete_conversation_participant_code(conversation_id, participant_id, add_communication_code, opts = {}) ⇒ nil

Delete a code used to add a communication to this participant

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • add_communication_code

    addCommunicationCode

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 34

def delete_conversation_participant_code(conversation_id, participant_id, add_communication_code, opts = {})
  delete_conversation_participant_code_with_http_info(conversation_id, participant_id, add_communication_code, opts)
  return nil
end

#delete_conversation_participant_code_with_http_info(conversation_id, participant_id, add_communication_code, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete a code used to add a communication to this participant

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • add_communication_code

    addCommunicationCode

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 46

def delete_conversation_participant_code_with_http_info(conversation_id, participant_id, add_communication_code, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.delete_conversation_participant_code ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.delete_conversation_participant_code" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.delete_conversation_participant_code" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'add_communication_code' is set
  fail ArgumentError, "Missing the required parameter 'add_communication_code' when calling ConversationsApi.delete_conversation_participant_code" if add_communication_code.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'addCommunicationCode' + '}', add_communication_code.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#delete_conversation_participant_code\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_conversations_call_participant_consult(conversation_id, participant_id, opts = {}) ⇒ nil

Cancel the transfer

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 117

def delete_conversations_call_participant_consult(conversation_id, participant_id, opts = {})
  delete_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#delete_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Cancel the transfer

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 128

def delete_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.delete_conversations_call_participant_consult ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.delete_conversations_call_participant_consult" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.delete_conversations_call_participant_consult" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#delete_conversations_call_participant_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#delete_conversations_email_messages_draft_attachment(conversation_id, attachment_id, opts = {}) ⇒ nil

Delete attachment from draft

Parameters:

  • conversation_id

    conversationId

  • attachment_id

    attachmentId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 191

def delete_conversations_email_messages_draft_attachment(conversation_id, attachment_id, opts = {})
  delete_conversations_email_messages_draft_attachment_with_http_info(conversation_id, attachment_id, opts)
  return nil
end

#delete_conversations_email_messages_draft_attachment_with_http_info(conversation_id, attachment_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Delete attachment from draft

Parameters:

  • conversation_id

    conversationId

  • attachment_id

    attachmentId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 202

def delete_conversations_email_messages_draft_attachment_with_http_info(conversation_id, attachment_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.delete_conversations_email_messages_draft_attachment ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.delete_conversations_email_messages_draft_attachment" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'attachment_id' is set
  fail ArgumentError, "Missing the required parameter 'attachment_id' when calling ConversationsApi.delete_conversations_email_messages_draft_attachment" if attachment_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/messages/draft/attachments/{attachmentId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'attachmentId' + '}', attachment_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#delete_conversations_email_messages_draft_attachment\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_analytics_conversation_details(conversation_id, opts = {}) ⇒ AnalyticsConversation

Get a conversation by id

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 264

def get_analytics_conversation_details(conversation_id, opts = {})
  data, _status_code, _headers = get_analytics_conversation_details_with_http_info(conversation_id, opts)
  return data
end

#get_analytics_conversation_details_with_http_info(conversation_id, opts = {}) ⇒ Array<(AnalyticsConversation, Fixnum, Hash)>

Get a conversation by id

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(AnalyticsConversation, Fixnum, Hash)>)

    AnalyticsConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 274

def get_analytics_conversation_details_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_analytics_conversation_details ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_analytics_conversation_details" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/analytics/conversations/{conversationId}/details".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'AnalyticsConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_analytics_conversation_details\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversation(conversation_id, opts = {}) ⇒ Conversation

Get conversation

Parameters:

  • conversation_id

    conversation ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 329

def get_conversation(conversation_id, opts = {})
  data, _status_code, _headers = get_conversation_with_http_info(conversation_id, opts)
  return data
end

#get_conversation_participant_secureivrsession(conversation_id, participant_id, secure_session_id, opts = {}) ⇒ SecureSession

Fetch info on a secure session

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • secure_session_id

    secure IVR session ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 396

def get_conversation_participant_secureivrsession(conversation_id, participant_id, secure_session_id, opts = {})
  data, _status_code, _headers = get_conversation_participant_secureivrsession_with_http_info(conversation_id, participant_id, secure_session_id, opts)
  return data
end

#get_conversation_participant_secureivrsession_with_http_info(conversation_id, participant_id, secure_session_id, opts = {}) ⇒ Array<(SecureSession, Fixnum, Hash)>

Fetch info on a secure session

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • secure_session_id

    secure IVR session ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(SecureSession, Fixnum, Hash)>)

    SecureSession data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 408

def get_conversation_participant_secureivrsession_with_http_info(conversation_id, participant_id, secure_session_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversation_participant_secureivrsession ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversation_participant_secureivrsession" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversation_participant_secureivrsession" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'secure_session_id' is set
  fail ArgumentError, "Missing the required parameter 'secure_session_id' when calling ConversationsApi.get_conversation_participant_secureivrsession" if secure_session_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions/{secureSessionId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'secureSessionId' + '}', secure_session_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SecureSession')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_participant_secureivrsession\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversation_participant_secureivrsessions(conversation_id, participant_id, opts = {}) ⇒ SecureSessionEntityListing

Get a list of secure sessions for this participant.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 480

def get_conversation_participant_secureivrsessions(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversation_participant_secureivrsessions_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversation_participant_secureivrsessions_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(SecureSessionEntityListing, Fixnum, Hash)>

Get a list of secure sessions for this participant.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(SecureSessionEntityListing, Fixnum, Hash)>)

    SecureSessionEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 491

def get_conversation_participant_secureivrsessions_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversation_participant_secureivrsessions ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversation_participant_secureivrsessions" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversation_participant_secureivrsessions" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SecureSessionEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_participant_secureivrsessions\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversation_participant_wrapup(conversation_id, participant_id, opts = {}) ⇒ WrapupCode

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional. (default to false)

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 556

def get_conversation_participant_wrapup(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversation_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversation_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(WrapupCode, Fixnum, Hash)>

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional.

Returns:

  • (Array<(WrapupCode, Fixnum, Hash)>)

    WrapupCode data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 568

def get_conversation_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversation_participant_wrapup ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversation_participant_wrapup" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversation_participant_wrapup" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'WrapupCode')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversation_participant_wrapupcodes(conversation_id, participant_id, opts = {}) ⇒ Array<WrapupCode>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 639

def get_conversation_participant_wrapupcodes(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversation_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversation_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Array<WrapupCode>, Fixnum, Hash)>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Array<WrapupCode>, Fixnum, Hash)>)

    Array<WrapupCode> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 650

def get_conversation_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversation_participant_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversation_participant_wrapupcodes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversation_participant_wrapupcodes" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<WrapupCode>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversation_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversation_with_http_info(conversation_id, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Get conversation

Parameters:

  • conversation_id

    conversation ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 339

def get_conversation_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversation ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversation" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversation\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations(opts = {}) ⇒ ConversationEntityListing

Get active conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :communication_type (String)

    Call or Chat communication filtering

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 713

def get_conversations(opts = {})
  data, _status_code, _headers = get_conversations_with_http_info(opts)
  return data
end

#get_conversations_call(conversation_id, opts = {}) ⇒ CallConversation

Get call conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 777

def get_conversations_call(conversation_id, opts = {})
  data, _status_code, _headers = get_conversations_call_with_http_info(conversation_id, opts)
  return data
end

#get_conversations_call_participant_wrapup(conversation_id, participant_id, opts = {}) ⇒ Wrapup

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional. (default to false)

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 844

def get_conversations_call_participant_wrapup(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_call_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_call_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Wrapup, Fixnum, Hash)>

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional.

Returns:

  • (Array<(Wrapup, Fixnum, Hash)>)

    Wrapup data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 856

def get_conversations_call_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_call_participant_wrapup ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_call_participant_wrapup" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_call_participant_wrapup" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Wrapup')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_call_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_call_participant_wrapupcodes(conversation_id, participant_id, opts = {}) ⇒ Array<WrapupCode>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 927

def get_conversations_call_participant_wrapupcodes(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_call_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_call_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Array<WrapupCode>, Fixnum, Hash)>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Array<WrapupCode>, Fixnum, Hash)>)

    Array<WrapupCode> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 938

def get_conversations_call_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_call_participant_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_call_participant_wrapupcodes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_call_participant_wrapupcodes" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<WrapupCode>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_call_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_call_with_http_info(conversation_id, opts = {}) ⇒ Array<(CallConversation, Fixnum, Hash)>

Get call conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(CallConversation, Fixnum, Hash)>)

    CallConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 787

def get_conversations_call_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_call ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_call" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CallConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_call\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_callback(conversation_id, opts = {}) ⇒ CallbackConversation

Get callback conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1001

def get_conversations_callback(conversation_id, opts = {})
  data, _status_code, _headers = get_conversations_callback_with_http_info(conversation_id, opts)
  return data
end

#get_conversations_callback_participant_wrapup(conversation_id, participant_id, opts = {}) ⇒ Wrapup

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional. (default to false)

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1068

def get_conversations_callback_participant_wrapup(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_callback_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_callback_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Wrapup, Fixnum, Hash)>

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional.

Returns:

  • (Array<(Wrapup, Fixnum, Hash)>)

    Wrapup data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1080

def get_conversations_callback_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_callback_participant_wrapup ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_callback_participant_wrapup" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_callback_participant_wrapup" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Wrapup')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_callback_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_callback_participant_wrapupcodes(conversation_id, participant_id, opts = {}) ⇒ Array<WrapupCode>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1151

def get_conversations_callback_participant_wrapupcodes(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_callback_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_callback_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Array<WrapupCode>, Fixnum, Hash)>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Array<WrapupCode>, Fixnum, Hash)>)

    Array<WrapupCode> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1162

def get_conversations_callback_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_callback_participant_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_callback_participant_wrapupcodes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_callback_participant_wrapupcodes" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<WrapupCode>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_callback_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_callback_with_http_info(conversation_id, opts = {}) ⇒ Array<(CallbackConversation, Fixnum, Hash)>

Get callback conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(CallbackConversation, Fixnum, Hash)>)

    CallbackConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1011

def get_conversations_callback_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_callback ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_callback" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CallbackConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_callback\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_callbacks(opts = {}) ⇒ CallbackConversationEntityListing

Get active callback conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1224

def get_conversations_callbacks(opts = {})
  data, _status_code, _headers = get_conversations_callbacks_with_http_info(opts)
  return data
end

#get_conversations_callbacks_with_http_info(opts = {}) ⇒ Array<(CallbackConversationEntityListing, Fixnum, Hash)>

Get active callback conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1233

def get_conversations_callbacks_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_callbacks ..."
  end
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CallbackConversationEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_calls(opts = {}) ⇒ CallConversationEntityListing

Get active call conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1279

def get_conversations_calls(opts = {})
  data, _status_code, _headers = get_conversations_calls_with_http_info(opts)
  return data
end

#get_conversations_calls_history(opts = {}) ⇒ CallHistoryConversationEntityListing

Get call history

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :page_size (Integer)

    Page size, maximum 50 (default to 25)

  • :page_number (Integer)

    Page number (default to 1)

  • :interval (String)

    Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39;

  • :expand (Array<String>)

    Which fields, if any, to expand.

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1338

def get_conversations_calls_history(opts = {})
  data, _status_code, _headers = get_conversations_calls_history_with_http_info(opts)
  return data
end

#get_conversations_calls_history_with_http_info(opts = {}) ⇒ Array<(CallHistoryConversationEntityListing, Fixnum, Hash)>

Get call history

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :page_size (Integer)

    Page size, maximum 50

  • :page_number (Integer)

    Page number

  • :interval (String)

    Interval string; format is ISO-8601. Separate start and end times with forward slash &#39;/&#39;

  • :expand (Array<String>)

    Which fields, if any, to expand.

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1351

def get_conversations_calls_history_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_calls_history ..."
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/history".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
  query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
  query_params[:'interval'] = opts[:'interval'] if opts[:'interval']
  query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CallHistoryConversationEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_calls_history\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_calls_maximumconferenceparties(opts = {}) ⇒ MaxParticipants

Get the maximum number of participants that this user can have on a conference

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1425

def get_conversations_calls_maximumconferenceparties(opts = {})
  data, _status_code, _headers = get_conversations_calls_maximumconferenceparties_with_http_info(opts)
  return data
end

#get_conversations_calls_maximumconferenceparties_with_http_info(opts = {}) ⇒ Array<(MaxParticipants, Fixnum, Hash)>

Get the maximum number of participants that this user can have on a conference

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(MaxParticipants, Fixnum, Hash)>)

    MaxParticipants data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1434

def get_conversations_calls_maximumconferenceparties_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_calls_maximumconferenceparties ..."
  end
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/maximumconferenceparties".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'MaxParticipants')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_calls_maximumconferenceparties\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_calls_with_http_info(opts = {}) ⇒ Array<(CallConversationEntityListing, Fixnum, Hash)>

Get active call conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1288

def get_conversations_calls_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_calls ..."
  end
  
  # resource path
  local_var_path = "/api/v2/conversations/calls".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CallConversationEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_calls\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_chat(conversation_id, opts = {}) ⇒ ChatConversation

Get chat conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1481

def get_conversations_chat(conversation_id, opts = {})
  data, _status_code, _headers = get_conversations_chat_with_http_info(conversation_id, opts)
  return data
end

#get_conversations_chat_participant_wrapup(conversation_id, participant_id, opts = {}) ⇒ Wrapup

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional. (default to false)

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1548

def get_conversations_chat_participant_wrapup(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_chat_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_chat_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Wrapup, Fixnum, Hash)>

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional.

Returns:

  • (Array<(Wrapup, Fixnum, Hash)>)

    Wrapup data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1560

def get_conversations_chat_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_chat_participant_wrapup ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_chat_participant_wrapup" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_chat_participant_wrapup" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Wrapup')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_chat_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_chat_participant_wrapupcodes(conversation_id, participant_id, opts = {}) ⇒ Array<WrapupCode>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1631

def get_conversations_chat_participant_wrapupcodes(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_chat_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_chat_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Array<WrapupCode>, Fixnum, Hash)>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Array<WrapupCode>, Fixnum, Hash)>)

    Array<WrapupCode> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1642

def get_conversations_chat_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_chat_participant_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_chat_participant_wrapupcodes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_chat_participant_wrapupcodes" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<WrapupCode>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_chat_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_chat_with_http_info(conversation_id, opts = {}) ⇒ Array<(ChatConversation, Fixnum, Hash)>

Get chat conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(ChatConversation, Fixnum, Hash)>)

    ChatConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1491

def get_conversations_chat_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_chat ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_chat" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ChatConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_chat\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_chats(opts = {}) ⇒ ChatConversationEntityListing

Get active chat conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1704

def get_conversations_chats(opts = {})
  data, _status_code, _headers = get_conversations_chats_with_http_info(opts)
  return data
end

#get_conversations_chats_with_http_info(opts = {}) ⇒ Array<(ChatConversationEntityListing, Fixnum, Hash)>

Get active chat conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1713

def get_conversations_chats_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_chats ..."
  end
  
  # resource path
  local_var_path = "/api/v2/conversations/chats".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ChatConversationEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_chats\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_cobrowsesession(conversation_id, opts = {}) ⇒ CobrowseConversation

Get cobrowse conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1760

def get_conversations_cobrowsesession(conversation_id, opts = {})
  data, _status_code, _headers = get_conversations_cobrowsesession_with_http_info(conversation_id, opts)
  return data
end

#get_conversations_cobrowsesession_participant_wrapup(conversation_id, participant_id, opts = {}) ⇒ Wrapup

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional. (default to false)

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1827

def get_conversations_cobrowsesession_participant_wrapup(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_cobrowsesession_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_cobrowsesession_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Wrapup, Fixnum, Hash)>

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional.

Returns:

  • (Array<(Wrapup, Fixnum, Hash)>)

    Wrapup data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1839

def get_conversations_cobrowsesession_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_cobrowsesession_participant_wrapup ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_cobrowsesession_participant_wrapup" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_cobrowsesession_participant_wrapup" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Wrapup')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_cobrowsesession_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_cobrowsesession_participant_wrapupcodes(conversation_id, participant_id, opts = {}) ⇒ Array<WrapupCode>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1910

def get_conversations_cobrowsesession_participant_wrapupcodes(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_cobrowsesession_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_cobrowsesession_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Array<WrapupCode>, Fixnum, Hash)>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Array<WrapupCode>, Fixnum, Hash)>)

    Array<WrapupCode> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1921

def get_conversations_cobrowsesession_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_cobrowsesession_participant_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_cobrowsesession_participant_wrapupcodes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_cobrowsesession_participant_wrapupcodes" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<WrapupCode>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_cobrowsesession_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_cobrowsesession_with_http_info(conversation_id, opts = {}) ⇒ Array<(CobrowseConversation, Fixnum, Hash)>

Get cobrowse conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(CobrowseConversation, Fixnum, Hash)>)

    CobrowseConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1770

def get_conversations_cobrowsesession_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_cobrowsesession ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_cobrowsesession" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CobrowseConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_cobrowsesession\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_cobrowsesessions(opts = {}) ⇒ CobrowseConversationEntityListing

Get active cobrowse conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1983

def get_conversations_cobrowsesessions(opts = {})
  data, _status_code, _headers = get_conversations_cobrowsesessions_with_http_info(opts)
  return data
end

#get_conversations_cobrowsesessions_with_http_info(opts = {}) ⇒ Array<(CobrowseConversationEntityListing, Fixnum, Hash)>

Get active cobrowse conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 1992

def get_conversations_cobrowsesessions_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_cobrowsesessions ..."
  end
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CobrowseConversationEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_cobrowsesessions\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_email(conversation_id, opts = {}) ⇒ EmailConversation

Get email conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2039

def get_conversations_email(conversation_id, opts = {})
  data, _status_code, _headers = get_conversations_email_with_http_info(conversation_id, opts)
  return data
end

#get_conversations_email_message(conversation_id, message_id, opts = {}) ⇒ EmailMessage

Get conversation message

Parameters:

  • conversation_id

    conversationId

  • message_id

    messageId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2105

def get_conversations_email_message(conversation_id, message_id, opts = {})
  data, _status_code, _headers = get_conversations_email_message_with_http_info(conversation_id, message_id, opts)
  return data
end

#get_conversations_email_message_with_http_info(conversation_id, message_id, opts = {}) ⇒ Array<(EmailMessage, Fixnum, Hash)>

Get conversation message

Parameters:

  • conversation_id

    conversationId

  • message_id

    messageId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(EmailMessage, Fixnum, Hash)>)

    EmailMessage data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2116

def get_conversations_email_message_with_http_info(conversation_id, message_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_message ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_email_message" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'message_id' is set
  fail ArgumentError, "Missing the required parameter 'message_id' when calling ConversationsApi.get_conversations_email_message" if message_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/messages/{messageId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailMessage')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_message\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_email_messages(conversation_id, opts = {}) ⇒ EmailMessageListing

Get conversation messages

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2179

def get_conversations_email_messages(conversation_id, opts = {})
  data, _status_code, _headers = get_conversations_email_messages_with_http_info(conversation_id, opts)
  return data
end

#get_conversations_email_messages_draft(conversation_id, opts = {}) ⇒ EmailMessage

Get conversation draft reply

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2244

def get_conversations_email_messages_draft(conversation_id, opts = {})
  data, _status_code, _headers = get_conversations_email_messages_draft_with_http_info(conversation_id, opts)
  return data
end

#get_conversations_email_messages_draft_with_http_info(conversation_id, opts = {}) ⇒ Array<(EmailMessage, Fixnum, Hash)>

Get conversation draft reply

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(EmailMessage, Fixnum, Hash)>)

    EmailMessage data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2254

def get_conversations_email_messages_draft_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_messages_draft ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_email_messages_draft" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/messages/draft".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailMessage')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_messages_draft\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_email_messages_with_http_info(conversation_id, opts = {}) ⇒ Array<(EmailMessageListing, Fixnum, Hash)>

Get conversation messages

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(EmailMessageListing, Fixnum, Hash)>)

    EmailMessageListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2189

def get_conversations_email_messages_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_messages ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_email_messages" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/messages".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailMessageListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_email_participant_wrapup(conversation_id, participant_id, opts = {}) ⇒ Wrapup

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional. (default to false)

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2311

def get_conversations_email_participant_wrapup(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_email_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_email_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Wrapup, Fixnum, Hash)>

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional.

Returns:

  • (Array<(Wrapup, Fixnum, Hash)>)

    Wrapup data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2323

def get_conversations_email_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_participant_wrapup ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_email_participant_wrapup" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_email_participant_wrapup" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Wrapup')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_email_participant_wrapupcodes(conversation_id, participant_id, opts = {}) ⇒ Array<WrapupCode>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2394

def get_conversations_email_participant_wrapupcodes(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_email_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_email_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Array<WrapupCode>, Fixnum, Hash)>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Array<WrapupCode>, Fixnum, Hash)>)

    Array<WrapupCode> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2405

def get_conversations_email_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email_participant_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_email_participant_wrapupcodes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_email_participant_wrapupcodes" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<WrapupCode>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_email_with_http_info(conversation_id, opts = {}) ⇒ Array<(EmailConversation, Fixnum, Hash)>

Get email conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(EmailConversation, Fixnum, Hash)>)

    EmailConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2049

def get_conversations_email_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_email ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_email" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_email\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_emails(opts = {}) ⇒ EmailConversationEntityListing

Get active email conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2467

def get_conversations_emails(opts = {})
  data, _status_code, _headers = get_conversations_emails_with_http_info(opts)
  return data
end

#get_conversations_emails_with_http_info(opts = {}) ⇒ Array<(EmailConversationEntityListing, Fixnum, Hash)>

Get active email conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2476

def get_conversations_emails_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_emails ..."
  end
  
  # resource path
  local_var_path = "/api/v2/conversations/emails".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailConversationEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_emails\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_message(conversation_id, opts = {}) ⇒ MessageConversation

Get message conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2523

def get_conversations_message(conversation_id, opts = {})
  data, _status_code, _headers = get_conversations_message_with_http_info(conversation_id, opts)
  return data
end

#get_conversations_message_message(conversation_id, message_id, opts = {}) ⇒ MessageData

Get message

Parameters:

  • conversation_id

    conversationId

  • message_id

    messageId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2589

def get_conversations_message_message(conversation_id, message_id, opts = {})
  data, _status_code, _headers = get_conversations_message_message_with_http_info(conversation_id, message_id, opts)
  return data
end

#get_conversations_message_message_with_http_info(conversation_id, message_id, opts = {}) ⇒ Array<(MessageData, Fixnum, Hash)>

Get message

Parameters:

  • conversation_id

    conversationId

  • message_id

    messageId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(MessageData, Fixnum, Hash)>)

    MessageData data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2600

def get_conversations_message_message_with_http_info(conversation_id, message_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_message_message ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_message_message" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'message_id' is set
  fail ArgumentError, "Missing the required parameter 'message_id' when calling ConversationsApi.get_conversations_message_message" if message_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/messages/{messageId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'messageId' + '}', message_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'MessageData')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_message_message\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_message_participant_wrapup(conversation_id, participant_id, opts = {}) ⇒ Wrapup

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional. (default to false)

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2665

def get_conversations_message_participant_wrapup(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_message_participant_wrapup_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_message_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Wrapup, Fixnum, Hash)>

Get the wrap-up for this conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :provisional (BOOLEAN)

    Indicates if the wrap-up code is provisional.

Returns:

  • (Array<(Wrapup, Fixnum, Hash)>)

    Wrapup data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2677

def get_conversations_message_participant_wrapup_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_message_participant_wrapup ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_message_participant_wrapup" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_message_participant_wrapup" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapup".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}
  query_params[:'provisional'] = opts[:'provisional'] if opts[:'provisional']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Wrapup')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_message_participant_wrapup\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_message_participant_wrapupcodes(conversation_id, participant_id, opts = {}) ⇒ Array<WrapupCode>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2748

def get_conversations_message_participant_wrapupcodes(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = get_conversations_message_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts)
  return data
end

#get_conversations_message_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(Array<WrapupCode>, Fixnum, Hash)>

Get list of wrapup codes for this conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Array<WrapupCode>, Fixnum, Hash)>)

    Array<WrapupCode> data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2759

def get_conversations_message_participant_wrapupcodes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_message_participant_wrapupcodes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_message_participant_wrapupcodes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.get_conversations_message_participant_wrapupcodes" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapupcodes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Array<WrapupCode>')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_message_participant_wrapupcodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_message_with_http_info(conversation_id, opts = {}) ⇒ Array<(MessageConversation, Fixnum, Hash)>

Get message conversation

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(MessageConversation, Fixnum, Hash)>)

    MessageConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2533

def get_conversations_message_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_message ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.get_conversations_message" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'MessageConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_message\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_messages(opts = {}) ⇒ MessageConversationEntityListing

Get active message conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2821

def get_conversations_messages(opts = {})
  data, _status_code, _headers = get_conversations_messages_with_http_info(opts)
  return data
end

#get_conversations_messages_with_http_info(opts = {}) ⇒ Array<(MessageConversationEntityListing, Fixnum, Hash)>

Get active message conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2830

def get_conversations_messages_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations_messages ..."
  end
  
  # resource path
  local_var_path = "/api/v2/conversations/messages".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'MessageConversationEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#get_conversations_with_http_info(opts = {}) ⇒ Array<(ConversationEntityListing, Fixnum, Hash)>

Get active conversations for the logged in user

Parameters:

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :communication_type (String)

    Call or Chat communication filtering

Returns:

  • (Array<(ConversationEntityListing, Fixnum, Hash)>)

    ConversationEntityListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 723

def get_conversations_with_http_info(opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.get_conversations ..."
  end
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations".sub('{format}','json')

  # query parameters
  query_params = {}
  query_params[:'communicationType'] = opts[:'communication_type'] if opts[:'communication_type']

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:GET, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ConversationEntityListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#get_conversations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversation_participant(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update a participant. Update conversation participant.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • body

    Update request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2879

def patch_conversation_participant(conversation_id, participant_id, body, opts = {})
  patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversation_participant_attributes(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • body

    Participant attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2963

def patch_conversation_participant_attributes(conversation_id, participant_id, body, opts = {})
  patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • body

    Participant attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2975

def patch_conversation_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversation_participant_attributes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversation_participant_attributes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversation_participant_attributes" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversation_participant_attributes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update a participant. Update conversation participant.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • body

    Update request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 2891

def patch_conversation_participant_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversation_participant ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversation_participant" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversation_participant" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversation_participant" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversation_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_call(conversation_id, body, opts = {}) ⇒ Conversation

Update a conversation by setting it’s recording state, merging in other conversations to create a conference, or disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3046

def patch_conversations_call(conversation_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_call_with_http_info(conversation_id, body, opts)
  return data
end

#patch_conversations_call_participant(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3122

def patch_conversations_call_participant(conversation_id, participant_id, body, opts = {})
  patch_conversations_call_participant_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversations_call_participant_attributes(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3206

def patch_conversations_call_participant_attributes(conversation_id, participant_id, body, opts = {})
  patch_conversations_call_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversations_call_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3218

def patch_conversations_call_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_attributes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_attributes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_attributes" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_attributes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_call_participant_communication(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Empty

Update conversation participant’s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3291

def patch_conversations_call_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_call_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
  return data
end

#patch_conversations_call_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Array<(Empty, Fixnum, Hash)>

Update conversation participant&#39;s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Empty, Fixnum, Hash)>)

    Empty data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3304

def patch_conversations_call_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_communication ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'communication_id' is set
  fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_call_participant_communication" if communication_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_communication" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Empty')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_call_participant_consult(conversation_id, participant_id, body, opts = {}) ⇒ ConsultTransferResponse

Change who can speak

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    new speak to

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3385

def patch_conversations_call_participant_consult(conversation_id, participant_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts)
  return data
end

#patch_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(ConsultTransferResponse, Fixnum, Hash)>

Change who can speak

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    new speak to

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(ConsultTransferResponse, Fixnum, Hash)>)

    ConsultTransferResponse data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3397

def patch_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant_consult ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant_consult" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant_consult" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant_consult" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ConsultTransferResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_call_participant_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3134

def patch_conversations_call_participant_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call_participant ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call_participant" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_call_participant" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call_participant" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_call_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Update a conversation by setting it&#39;s recording state, merging in other conversations to create a conference, or disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3057

def patch_conversations_call_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_call ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_call" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_call" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_call\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_callback(conversation_id, body, opts = {}) ⇒ Conversation

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3469

def patch_conversations_callback(conversation_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_callback_with_http_info(conversation_id, body, opts)
  return data
end

#patch_conversations_callback_participant(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3545

def patch_conversations_callback_participant(conversation_id, participant_id, body, opts = {})
  patch_conversations_callback_participant_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversations_callback_participant_attributes(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3629

def patch_conversations_callback_participant_attributes(conversation_id, participant_id, body, opts = {})
  patch_conversations_callback_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversations_callback_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3641

def patch_conversations_callback_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant_attributes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant_attributes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_callback_participant_communication(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Empty

Update conversation participant’s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3714

def patch_conversations_callback_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_callback_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
  return data
end

#patch_conversations_callback_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Array<(Empty, Fixnum, Hash)>

Update conversation participant&#39;s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Empty, Fixnum, Hash)>)

    Empty data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3727

def patch_conversations_callback_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant_communication ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'communication_id' is set
  fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_callback_participant_communication" if communication_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant_communication" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Empty')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_callback_participant_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3557

def patch_conversations_callback_participant_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback_participant ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback_participant" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_callback_participant" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback_participant" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_callback_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3480

def patch_conversations_callback_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_callback ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_callback" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_callback" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_callback\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_chat(conversation_id, body, opts = {}) ⇒ Conversation

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3807

def patch_conversations_chat(conversation_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_chat_with_http_info(conversation_id, body, opts)
  return data
end

#patch_conversations_chat_participant(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Update request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3883

def patch_conversations_chat_participant(conversation_id, participant_id, body, opts = {})
  patch_conversations_chat_participant_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversations_chat_participant_attributes(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3967

def patch_conversations_chat_participant_attributes(conversation_id, participant_id, body, opts = {})
  patch_conversations_chat_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversations_chat_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3979

def patch_conversations_chat_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant_attributes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant_attributes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_chat_participant_communication(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Empty

Update conversation participant’s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4052

def patch_conversations_chat_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_chat_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
  return data
end

#patch_conversations_chat_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Array<(Empty, Fixnum, Hash)>

Update conversation participant&#39;s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Empty, Fixnum, Hash)>)

    Empty data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4065

def patch_conversations_chat_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant_communication ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'communication_id' is set
  fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_chat_participant_communication" if communication_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant_communication" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Empty')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_chat_participant_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Update request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3895

def patch_conversations_chat_participant_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat_participant ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat_participant" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_chat_participant" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat_participant" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_chat_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 3818

def patch_conversations_chat_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_chat ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_chat" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_chat" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_chat\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_cobrowsesession(conversation_id, body, opts = {}) ⇒ Conversation

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4145

def patch_conversations_cobrowsesession(conversation_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_cobrowsesession_with_http_info(conversation_id, body, opts)
  return data
end

#patch_conversations_cobrowsesession_participant(conversation_id, participant_id, opts = {}) ⇒ nil

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4221

def patch_conversations_cobrowsesession_participant(conversation_id, participant_id, opts = {})
  patch_conversations_cobrowsesession_participant_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#patch_conversations_cobrowsesession_participant_attributes(conversation_id, participant_id, opts = {}) ⇒ nil

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4303

def patch_conversations_cobrowsesession_participant_attributes(conversation_id, participant_id, opts = {})
  patch_conversations_cobrowsesession_participant_attributes_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#patch_conversations_cobrowsesession_participant_attributes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4315

def patch_conversations_cobrowsesession_participant_attributes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant_attributes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_attributes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_attributes" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_cobrowsesession_participant_communication(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Empty

Update conversation participant’s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4386

def patch_conversations_cobrowsesession_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_cobrowsesession_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
  return data
end

#patch_conversations_cobrowsesession_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Array<(Empty, Fixnum, Hash)>

Update conversation participant&#39;s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Empty, Fixnum, Hash)>)

    Empty data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4399

def patch_conversations_cobrowsesession_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant_communication ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'communication_id' is set
  fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if communication_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_cobrowsesession_participant_communication" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Empty')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_cobrowsesession_participant_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4233

def patch_conversations_cobrowsesession_participant_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession_participant ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_cobrowsesession_participant" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_cobrowsesession_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4156

def patch_conversations_cobrowsesession_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_cobrowsesession ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_cobrowsesession" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_cobrowsesession" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_cobrowsesession\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_email(conversation_id, body, opts = {}) ⇒ Conversation

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4479

def patch_conversations_email(conversation_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_email_with_http_info(conversation_id, body, opts)
  return data
end

#patch_conversations_email_participant(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Update request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4555

def patch_conversations_email_participant(conversation_id, participant_id, body, opts = {})
  patch_conversations_email_participant_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversations_email_participant_attributes(conversation_id, participant_id, body, opts = {}) ⇒ nil

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4639

def patch_conversations_email_participant_attributes(conversation_id, participant_id, body, opts = {})
  patch_conversations_email_participant_attributes_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#patch_conversations_email_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Participant attributes

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4651

def patch_conversations_email_participant_attributes_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant_attributes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant_attributes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant_attributes" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant_attributes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_email_participant_communication(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Empty

Update conversation participant’s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4724

def patch_conversations_email_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_email_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
  return data
end

#patch_conversations_email_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Array<(Empty, Fixnum, Hash)>

Update conversation participant&#39;s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Empty, Fixnum, Hash)>)

    Empty data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4737

def patch_conversations_email_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant_communication ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'communication_id' is set
  fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_email_participant_communication" if communication_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant_communication" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Empty')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_email_participant_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Update request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4567

def patch_conversations_email_participant_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email_participant ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email_participant" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_email_participant" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email_participant" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_email_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4490

def patch_conversations_email_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_email ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_email" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_email" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_email\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_message(conversation_id, body, opts = {}) ⇒ Conversation

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4817

def patch_conversations_message(conversation_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_message_with_http_info(conversation_id, body, opts)
  return data
end

#patch_conversations_message_participant(conversation_id, participant_id, opts = {}) ⇒ nil

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4893

def patch_conversations_message_participant(conversation_id, participant_id, opts = {})
  patch_conversations_message_participant_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#patch_conversations_message_participant_attributes(conversation_id, participant_id, opts = {}) ⇒ nil

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4975

def patch_conversations_message_participant_attributes(conversation_id, participant_id, opts = {})
  patch_conversations_message_participant_attributes_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#patch_conversations_message_participant_attributes_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update the attributes on a conversation participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4987

def patch_conversations_message_participant_attributes_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_message_participant_attributes ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_message_participant_attributes" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_message_participant_attributes" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/attributes".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_message_participant_attributes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_message_participant_communication(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Empty

Update conversation participant’s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5058

def patch_conversations_message_participant_communication(conversation_id, participant_id, communication_id, body, opts = {})
  data, _status_code, _headers = patch_conversations_message_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts)
  return data
end

#patch_conversations_message_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Array<(Empty, Fixnum, Hash)>

Update conversation participant&#39;s communication by disconnecting it.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    Participant

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Empty, Fixnum, Hash)>)

    Empty data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5071

def patch_conversations_message_participant_communication_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_message_participant_communication ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_message_participant_communication" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_message_participant_communication" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'communication_id' is set
  fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.patch_conversations_message_participant_communication" if communication_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_message_participant_communication" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Empty')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_message_participant_communication\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_message_participant_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Update conversation participant

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4905

def patch_conversations_message_participant_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_message_participant ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_message_participant" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.patch_conversations_message_participant" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_message_participant\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#patch_conversations_message_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Update a conversation by disconnecting all of the participants

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 4828

def patch_conversations_message_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.patch_conversations_message ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.patch_conversations_message" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.patch_conversations_message" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#patch_conversations_message\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_analytics_conversation_details_properties(conversation_id, body, opts = {}) ⇒ PropertyIndexRequest

Index conversation properties

Parameters:

  • conversation_id

    conversationId

  • body

    request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5151

def post_analytics_conversation_details_properties(conversation_id, body, opts = {})
  data, _status_code, _headers = post_analytics_conversation_details_properties_with_http_info(conversation_id, body, opts)
  return data
end

#post_analytics_conversation_details_properties_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(PropertyIndexRequest, Fixnum, Hash)>

Index conversation properties

Parameters:

  • conversation_id

    conversationId

  • body

    request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(PropertyIndexRequest, Fixnum, Hash)>)

    PropertyIndexRequest data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5162

def post_analytics_conversation_details_properties_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_analytics_conversation_details_properties ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_analytics_conversation_details_properties" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_analytics_conversation_details_properties" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/analytics/conversations/{conversationId}/details/properties".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'PropertyIndexRequest')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_analytics_conversation_details_properties\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_analytics_conversations_aggregates_query(body, opts = {}) ⇒ AggregateQueryResponse

Query for conversation aggregates

Parameters:

  • body

    query

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5225

def post_analytics_conversations_aggregates_query(body, opts = {})
  data, _status_code, _headers = post_analytics_conversations_aggregates_query_with_http_info(body, opts)
  return data
end

#post_analytics_conversations_aggregates_query_with_http_info(body, opts = {}) ⇒ Array<(AggregateQueryResponse, Fixnum, Hash)>

Query for conversation aggregates

Parameters:

  • body

    query

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(AggregateQueryResponse, Fixnum, Hash)>)

    AggregateQueryResponse data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5235

def post_analytics_conversations_aggregates_query_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_analytics_conversations_aggregates_query ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_analytics_conversations_aggregates_query" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/analytics/conversations/aggregates/query".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'AggregateQueryResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_analytics_conversations_aggregates_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_analytics_conversations_details_query(body, opts = {}) ⇒ AnalyticsConversationQueryResponse

Query for conversation details

Parameters:

  • body

    query

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5290

def post_analytics_conversations_details_query(body, opts = {})
  data, _status_code, _headers = post_analytics_conversations_details_query_with_http_info(body, opts)
  return data
end

#post_analytics_conversations_details_query_with_http_info(body, opts = {}) ⇒ Array<(AnalyticsConversationQueryResponse, Fixnum, Hash)>

Query for conversation details

Parameters:

  • body

    query

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5300

def post_analytics_conversations_details_query_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_analytics_conversations_details_query ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_analytics_conversations_details_query" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/analytics/conversations/details/query".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'AnalyticsConversationQueryResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_analytics_conversations_details_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversation_disconnect(conversation_id, opts = {}) ⇒ String

Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resyncronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.

Parameters:

  • conversation_id

    conversation ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (String)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5355

def post_conversation_disconnect(conversation_id, opts = {})
  data, _status_code, _headers = post_conversation_disconnect_with_http_info(conversation_id, opts)
  return data
end

#post_conversation_disconnect_with_http_info(conversation_id, opts = {}) ⇒ Array<(String, Fixnum, Hash)>

Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resyncronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.

Parameters:

  • conversation_id

    conversation ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(String, Fixnum, Hash)>)

    String data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5365

def post_conversation_disconnect_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversation_disconnect ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversation_disconnect" if conversation_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/disconnect".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'String')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_disconnect\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversation_participant_callbacks(conversation_id, participant_id, opts = {}) ⇒ nil

Create a new callback for the specified participant on the conversation.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5422

def post_conversation_participant_callbacks(conversation_id, participant_id, opts = {})
  post_conversation_participant_callbacks_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#post_conversation_participant_callbacks_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Create a new callback for the specified participant on the conversation.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5434

def post_conversation_participant_callbacks_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversation_participant_callbacks ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversation_participant_callbacks" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversation_participant_callbacks" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/callbacks".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_participant_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversation_participant_digits(conversation_id, participant_id, opts = {}) ⇒ nil

Sends DTMF to the participant

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5504

def post_conversation_participant_digits(conversation_id, participant_id, opts = {})
  post_conversation_participant_digits_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#post_conversation_participant_digits_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Sends DTMF to the participant

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5516

def post_conversation_participant_digits_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversation_participant_digits ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversation_participant_digits" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversation_participant_digits" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/digits".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_participant_digits\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversation_participant_replace(conversation_id, participant_id, body, opts = {}) ⇒ nil

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5586

def post_conversation_participant_replace(conversation_id, participant_id, body, opts = {})
  post_conversation_participant_replace_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#post_conversation_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5598

def post_conversation_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversation_participant_replace ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversation_participant_replace" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversation_participant_replace" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversation_participant_replace" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversation_participant_secureivrsessions(conversation_id, participant_id, opts = {}) ⇒ SecureSession

Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5670

def post_conversation_participant_secureivrsessions(conversation_id, participant_id, opts = {})
  data, _status_code, _headers = post_conversation_participant_secureivrsessions_with_http_info(conversation_id, participant_id, opts)
  return data
end

#post_conversation_participant_secureivrsessions_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(SecureSession, Fixnum, Hash)>

Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.

Parameters:

  • conversation_id

    conversation ID

  • participant_id

    participant ID

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(SecureSession, Fixnum, Hash)>)

    SecureSession data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5682

def post_conversation_participant_secureivrsessions_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversation_participant_secureivrsessions ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversation_participant_secureivrsessions" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversation_participant_secureivrsessions" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'SecureSession')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversation_participant_secureivrsessions\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_call(conversation_id, body, opts = {}) ⇒ Conversation

Place a new call as part of a callback conversation.

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5752

def post_conversations_call(conversation_id, body, opts = {})
  data, _status_code, _headers = post_conversations_call_with_http_info(conversation_id, body, opts)
  return data
end

#post_conversations_call_participant_consult(conversation_id, participant_id, body, opts = {}) ⇒ ConsultTransferResponse

Initiate and update consult transfer

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Destination address &amp; initial speak to

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5828

def post_conversations_call_participant_consult(conversation_id, participant_id, body, opts = {})
  data, _status_code, _headers = post_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts)
  return data
end

#post_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(ConsultTransferResponse, Fixnum, Hash)>

Initiate and update consult transfer

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Destination address &amp; initial speak to

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(ConsultTransferResponse, Fixnum, Hash)>)

    ConsultTransferResponse data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5840

def post_conversations_call_participant_consult_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call_participant_consult ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_call_participant_consult" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_call_participant_consult" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_call_participant_consult" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ConsultTransferResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call_participant_consult\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_call_participant_monitor(conversation_id, participant_id, opts = {}) ⇒ nil

Listen in on the conversation from the point of view of a given participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5912

def post_conversations_call_participant_monitor(conversation_id, participant_id, opts = {})
  post_conversations_call_participant_monitor_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#post_conversations_call_participant_monitor_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Listen in on the conversation from the point of view of a given participant.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5923

def post_conversations_call_participant_monitor_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call_participant_monitor ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_call_participant_monitor" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_call_participant_monitor" if participant_id.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/monitor".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = nil
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call_participant_monitor\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_call_participant_replace(conversation_id, participant_id, body, opts = {}) ⇒ nil

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5987

def post_conversations_call_participant_replace(conversation_id, participant_id, body, opts = {})
  post_conversations_call_participant_replace_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#post_conversations_call_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5999

def post_conversations_call_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call_participant_replace ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_call_participant_replace" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_call_participant_replace" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_call_participant_replace" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_call_participants(conversation_id, body, opts = {}) ⇒ Conversation

Add participants to a conversation

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6070

def post_conversations_call_participants(conversation_id, body, opts = {})
  data, _status_code, _headers = post_conversations_call_participants_with_http_info(conversation_id, body, opts)
  return data
end

#post_conversations_call_participants_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Add participants to a conversation

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6081

def post_conversations_call_participants_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call_participants ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_call_participants" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_call_participants" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call_participants\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_call_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(Conversation, Fixnum, Hash)>

Place a new call as part of a callback conversation.

Parameters:

  • conversation_id

    conversationId

  • body

    Conversation

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Conversation, Fixnum, Hash)>)

    Conversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 5763

def post_conversations_call_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_call ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_call" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_call" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Conversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_call\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_callback_participant_replace(conversation_id, participant_id, body, opts = {}) ⇒ nil

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6146

def post_conversations_callback_participant_replace(conversation_id, participant_id, body, opts = {})
  post_conversations_callback_participant_replace_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#post_conversations_callback_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6158

def post_conversations_callback_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_callback_participant_replace ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_callback_participant_replace" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_callback_participant_replace" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_callback_participant_replace" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_callback_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_callbacks(body, opts = {}) ⇒ CreateCallbackResponse

Create a Callback

Parameters:

  • body

    Callback

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6228

def post_conversations_callbacks(body, opts = {})
  data, _status_code, _headers = post_conversations_callbacks_with_http_info(body, opts)
  return data
end

#post_conversations_callbacks_with_http_info(body, opts = {}) ⇒ Array<(CreateCallbackResponse, Fixnum, Hash)>

Create a Callback

Parameters:

  • body

    Callback

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(CreateCallbackResponse, Fixnum, Hash)>)

    CreateCallbackResponse data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6238

def post_conversations_callbacks_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_callbacks ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_callbacks" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/callbacks".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CreateCallbackResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_callbacks\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_calls(body, opts = {}) ⇒ CreateCallResponse

Create a call conversation

Parameters:

  • body

    Call request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6293

def post_conversations_calls(body, opts = {})
  data, _status_code, _headers = post_conversations_calls_with_http_info(body, opts)
  return data
end

#post_conversations_calls_with_http_info(body, opts = {}) ⇒ Array<(CreateCallResponse, Fixnum, Hash)>

Create a call conversation

Parameters:

  • body

    Call request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(CreateCallResponse, Fixnum, Hash)>)

    CreateCallResponse data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6303

def post_conversations_calls_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_calls ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_calls" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'CreateCallResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_calls\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_chat_participant_replace(conversation_id, participant_id, body, opts = {}) ⇒ nil

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6360

def post_conversations_chat_participant_replace(conversation_id, participant_id, body, opts = {})
  post_conversations_chat_participant_replace_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#post_conversations_chat_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6372

def post_conversations_chat_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_chat_participant_replace ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_chat_participant_replace" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_chat_participant_replace" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_chat_participant_replace" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_chat_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_chats(body, opts = {}) ⇒ ChatConversation

Create a web chat conversation

Parameters:

  • body

    Create web chat request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6442

def post_conversations_chats(body, opts = {})
  data, _status_code, _headers = post_conversations_chats_with_http_info(body, opts)
  return data
end

#post_conversations_chats_with_http_info(body, opts = {}) ⇒ Array<(ChatConversation, Fixnum, Hash)>

Create a web chat conversation

Parameters:

  • body

    Create web chat request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(ChatConversation, Fixnum, Hash)>)

    ChatConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6452

def post_conversations_chats_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_chats ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_chats" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/chats".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'ChatConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_chats\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_cobrowsesession_participant_replace(conversation_id, participant_id, opts = {}) ⇒ nil

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6509

def post_conversations_cobrowsesession_participant_replace(conversation_id, participant_id, opts = {})
  post_conversations_cobrowsesession_participant_replace_with_http_info(conversation_id, participant_id, opts)
  return nil
end

#post_conversations_cobrowsesession_participant_replace_with_http_info(conversation_id, participant_id, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6521

def post_conversations_cobrowsesession_participant_replace_with_http_info(conversation_id, participant_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_cobrowsesession_participant_replace ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_cobrowsesession_participant_replace" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_cobrowsesession_participant_replace" if participant_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_cobrowsesession_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_email_inboundmessages(conversation_id, body, opts = {}) ⇒ EmailConversation

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.

Parameters:

  • conversation_id

    conversationId

  • body

    Send external email reply

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6590

def post_conversations_email_inboundmessages(conversation_id, body, opts = {})
  data, _status_code, _headers = post_conversations_email_inboundmessages_with_http_info(conversation_id, body, opts)
  return data
end

#post_conversations_email_inboundmessages_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(EmailConversation, Fixnum, Hash)>

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.

Parameters:

  • conversation_id

    conversationId

  • body

    Send external email reply

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(EmailConversation, Fixnum, Hash)>)

    EmailConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6601

def post_conversations_email_inboundmessages_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_email_inboundmessages ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_email_inboundmessages" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_email_inboundmessages" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/inboundmessages".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_email_inboundmessages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_email_messages(conversation_id, body, opts = {}) ⇒ EmailMessage

Send an email reply

Parameters:

  • conversation_id

    conversationId

  • body

    Reply

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6665

def post_conversations_email_messages(conversation_id, body, opts = {})
  data, _status_code, _headers = post_conversations_email_messages_with_http_info(conversation_id, body, opts)
  return data
end

#post_conversations_email_messages_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(EmailMessage, Fixnum, Hash)>

Send an email reply

Parameters:

  • conversation_id

    conversationId

  • body

    Reply

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(EmailMessage, Fixnum, Hash)>)

    EmailMessage data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6676

def post_conversations_email_messages_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_email_messages ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_email_messages" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_email_messages" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/messages".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailMessage')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_email_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_email_participant_replace(conversation_id, participant_id, body, opts = {}) ⇒ nil

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6741

def post_conversations_email_participant_replace(conversation_id, participant_id, body, opts = {})
  post_conversations_email_participant_replace_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#post_conversations_email_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6753

def post_conversations_email_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_email_participant_replace ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_email_participant_replace" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_email_participant_replace" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_email_participant_replace" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_email_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_emails(body, opts = {}) ⇒ EmailConversation

Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.

Parameters:

  • body

    Create email request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6823

def post_conversations_emails(body, opts = {})
  data, _status_code, _headers = post_conversations_emails_with_http_info(body, opts)
  return data
end

#post_conversations_emails_with_http_info(body, opts = {}) ⇒ Array<(EmailConversation, Fixnum, Hash)>

Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.

Parameters:

  • body

    Create email request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(EmailConversation, Fixnum, Hash)>)

    EmailConversation data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6833

def post_conversations_emails_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_emails ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_emails" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailConversation')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_emails\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_faxes(body, opts = {}) ⇒ FaxSendResponse

Create Fax Conversation

Parameters:

  • body

    Fax

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6888

def post_conversations_faxes(body, opts = {})
  data, _status_code, _headers = post_conversations_faxes_with_http_info(body, opts)
  return data
end

#post_conversations_faxes_with_http_info(body, opts = {}) ⇒ Array<(FaxSendResponse, Fixnum, Hash)>

Create Fax Conversation

Parameters:

  • body

    Fax

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(FaxSendResponse, Fixnum, Hash)>)

    FaxSendResponse data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6898

def post_conversations_faxes_with_http_info(body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_faxes ..."
  end
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_faxes" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/faxes".sub('{format}','json')

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'FaxSendResponse')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_faxes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_message_communication_messages(conversation_id, communication_id, body, opts = {}) ⇒ MessageData

Send message

Parameters:

  • conversation_id

    conversationId

  • communication_id

    communicationId

  • body

    Message

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6955

def post_conversations_message_communication_messages(conversation_id, communication_id, body, opts = {})
  data, _status_code, _headers = post_conversations_message_communication_messages_with_http_info(conversation_id, communication_id, body, opts)
  return data
end

#post_conversations_message_communication_messages_with_http_info(conversation_id, communication_id, body, opts = {}) ⇒ Array<(MessageData, Fixnum, Hash)>

Send message

Parameters:

  • conversation_id

    conversationId

  • communication_id

    communicationId

  • body

    Message

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(MessageData, Fixnum, Hash)>)

    MessageData data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 6967

def post_conversations_message_communication_messages_with_http_info(conversation_id, communication_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_message_communication_messages ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_message_communication_messages" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'communication_id' is set
  fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.post_conversations_message_communication_messages" if communication_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_message_communication_messages" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'MessageData')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_message_communication_messages\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_message_messages_bulk(conversation_id, opts = {}) ⇒ TextMessageListing

Get messages in batch

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :body (Array<String>)

    messageIds

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 7039

def post_conversations_message_messages_bulk(conversation_id, opts = {})
  data, _status_code, _headers = post_conversations_message_messages_bulk_with_http_info(conversation_id, opts)
  return data
end

#post_conversations_message_messages_bulk_with_http_info(conversation_id, opts = {}) ⇒ Array<(TextMessageListing, Fixnum, Hash)>

Get messages in batch

Parameters:

  • conversation_id

    conversationId

  • opts (Hash) (defaults to: {})

    the optional parameters

Options Hash (opts):

  • :body (Array<String>)

    messageIds

Returns:

  • (Array<(TextMessageListing, Fixnum, Hash)>)

    TextMessageListing data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 7050

def post_conversations_message_messages_bulk_with_http_info(conversation_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_message_messages_bulk ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_message_messages_bulk" if conversation_id.nil?
  
  
  
  
  
  
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/messages/bulk".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(opts[:'body'])
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'TextMessageListing')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_message_messages_bulk\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#post_conversations_message_participant_replace(conversation_id, participant_id, body, opts = {}) ⇒ nil

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (nil)


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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 7113

def post_conversations_message_participant_replace(conversation_id, participant_id, body, opts = {})
  post_conversations_message_participant_replace_with_http_info(conversation_id, participant_id, body, opts)
  return nil
end

#post_conversations_message_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {}) ⇒ Array<(nil, Fixnum, Hash)>

Replace this participant with the specified user and/or address

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • body

    Transfer request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(nil, Fixnum, Hash)>)

    nil, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 7125

def post_conversations_message_participant_replace_with_http_info(conversation_id, participant_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.post_conversations_message_participant_replace ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.post_conversations_message_participant_replace" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.post_conversations_message_participant_replace" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.post_conversations_message_participant_replace" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/messages/{conversationId}/participants/{participantId}/replace".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:POST, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#post_conversations_message_participant_replace\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_conversations_call_participant_communication_uuidata(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Empty

Set uuiData to be sent on future commands.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    UUIData Request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 7198

def put_conversations_call_participant_communication_uuidata(conversation_id, participant_id, communication_id, body, opts = {})
  data, _status_code, _headers = put_conversations_call_participant_communication_uuidata_with_http_info(conversation_id, participant_id, communication_id, body, opts)
  return data
end

#put_conversations_call_participant_communication_uuidata_with_http_info(conversation_id, participant_id, communication_id, body, opts = {}) ⇒ Array<(Empty, Fixnum, Hash)>

Set uuiData to be sent on future commands.

Parameters:

  • conversation_id

    conversationId

  • participant_id

    participantId

  • communication_id

    communicationId

  • body

    UUIData Request

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(Empty, Fixnum, Hash)>)

    Empty data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 7211

def put_conversations_call_participant_communication_uuidata_with_http_info(conversation_id, participant_id, communication_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.put_conversations_call_participant_communication_uuidata ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.put_conversations_call_participant_communication_uuidata" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'participant_id' is set
  fail ArgumentError, "Missing the required parameter 'participant_id' when calling ConversationsApi.put_conversations_call_participant_communication_uuidata" if participant_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'communication_id' is set
  fail ArgumentError, "Missing the required parameter 'communication_id' when calling ConversationsApi.put_conversations_call_participant_communication_uuidata" if communication_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.put_conversations_call_participant_communication_uuidata" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/uuidata".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s).sub('{' + 'participantId' + '}', participant_id.to_s).sub('{' + 'communicationId' + '}', communication_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'Empty')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#put_conversations_call_participant_communication_uuidata\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#put_conversations_email_messages_draft(conversation_id, body, opts = {}) ⇒ EmailMessage

Update conversation draft reply

Parameters:

  • conversation_id

    conversationId

  • body

    Draft

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 7291

def put_conversations_email_messages_draft(conversation_id, body, opts = {})
  data, _status_code, _headers = put_conversations_email_messages_draft_with_http_info(conversation_id, body, opts)
  return data
end

#put_conversations_email_messages_draft_with_http_info(conversation_id, body, opts = {}) ⇒ Array<(EmailMessage, Fixnum, Hash)>

Update conversation draft reply

Parameters:

  • conversation_id

    conversationId

  • body

    Draft

  • opts (Hash) (defaults to: {})

    the optional parameters

Returns:

  • (Array<(EmailMessage, Fixnum, Hash)>)

    EmailMessage data, response status code and response headers



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# File 'lib/purecloudplatformclientv2/api/conversations_api.rb', line 7302

def put_conversations_email_messages_draft_with_http_info(conversation_id, body, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug "Calling API: ConversationsApi.put_conversations_email_messages_draft ..."
  end
  
  
  # verify the required parameter 'conversation_id' is set
  fail ArgumentError, "Missing the required parameter 'conversation_id' when calling ConversationsApi.put_conversations_email_messages_draft" if conversation_id.nil?
  
  
  
  
  
  
  # verify the required parameter 'body' is set
  fail ArgumentError, "Missing the required parameter 'body' when calling ConversationsApi.put_conversations_email_messages_draft" if body.nil?
  
  
  
  
  
  # resource path
  local_var_path = "/api/v2/conversations/emails/{conversationId}/messages/draft".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)

  # query parameters
  query_params = {}

  # header parameters
  header_params = {}

  # HTTP header 'Accept' (if needed)
  local_header_accept = ['application/json']
  local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result

  # HTTP header 'Content-Type'
  local_header_content_type = ['application/json']
  header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)

  # form parameters
  form_params = {}

  # http body (model)
  post_body = @api_client.object_to_http_body(body)
  
  auth_names = ['PureCloud Auth']
  data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => 'EmailMessage')
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: ConversationsApi#put_conversations_email_messages_draft\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end