Class: PureCloud::QueueRequest

Inherits:
Object
  • Object
show all
Defined in:
lib/purecloudplatformclientv2/models/queue_request.rb

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ QueueRequest

Initializes the object

Parameters:

  • attributes (Hash) (defaults to: {}) —

    Model attributes in the form of hash



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 211

def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}

  
  if attributes.has_key?(:'id')
    
    
    self.id = attributes[:'id']
    
  
  end

  
  if attributes.has_key?(:'name')
    
    
    self.name = attributes[:'name']
    
  
  end

  
  if attributes.has_key?(:'division')
    
    
    self.division = attributes[:'division']
    
  
  end

  
  if attributes.has_key?(:'description')
    
    
    self.description = attributes[:'description']
    
  
  end

  
  if attributes.has_key?(:'dateCreated')
    
    
    self.date_created = attributes[:'dateCreated']
    
  
  end

  
  if attributes.has_key?(:'dateModified')
    
    
    self.date_modified = attributes[:'dateModified']
    
  
  end

  
  if attributes.has_key?(:'modifiedBy')
    
    
    self.modified_by = attributes[:'modifiedBy']
    
  
  end

  
  if attributes.has_key?(:'createdBy')
    
    
    self.created_by = attributes[:'createdBy']
    
  
  end

  
  if attributes.has_key?(:'memberCount')
    
    
    self.member_count = attributes[:'memberCount']
    
  
  end

  
  if attributes.has_key?(:'mediaSettings')
    
    if (value = attributes[:'mediaSettings']).is_a?(Array)
      self.media_settings = value
    end
    
    
  
  end

  
  if attributes.has_key?(:'routingRules')
    
    if (value = attributes[:'routingRules']).is_a?(Array)
      self.routing_rules = value
    end
    
    
  
  end

  
  if attributes.has_key?(:'bullseye')
    
    
    self.bullseye = attributes[:'bullseye']
    
  
  end

  
  if attributes.has_key?(:'acwSettings')
    
    
    self.acw_settings = attributes[:'acwSettings']
    
  
  end

  
  if attributes.has_key?(:'skillEvaluationMethod')
    
    
    self.skill_evaluation_method = attributes[:'skillEvaluationMethod']
    
  
  end

  
  if attributes.has_key?(:'queueFlow')
    
    
    self.queue_flow = attributes[:'queueFlow']
    
  
  end

  
  if attributes.has_key?(:'whisperPrompt')
    
    
    self.whisper_prompt = attributes[:'whisperPrompt']
    
  
  end

  
  if attributes.has_key?(:'autoAnswerOnly')
    
    
    self.auto_answer_only = attributes[:'autoAnswerOnly']
    
  
  end

  
  if attributes.has_key?(:'enableTranscription')
    
    
    self.enable_transcription = attributes[:'enableTranscription']
    
  
  end

  
  if attributes.has_key?(:'enableManualAssignment')
    
    
    self.enable_manual_assignment = attributes[:'enableManualAssignment']
    
  
  end

  
  if attributes.has_key?(:'callingPartyName')
    
    
    self.calling_party_name = attributes[:'callingPartyName']
    
  
  end

  
  if attributes.has_key?(:'callingPartyNumber')
    
    
    self.calling_party_number = attributes[:'callingPartyNumber']
    
  
  end

  
  if attributes.has_key?(:'defaultScripts')
    
    if (value = attributes[:'defaultScripts']).is_a?(Array)
      self.default_scripts = value
    end
    
    
  
  end

  
  if attributes.has_key?(:'outboundMessagingAddresses')
    
    
    self.outbound_messaging_addresses = attributes[:'outboundMessagingAddresses']
    
  
  end

  
  if attributes.has_key?(:'outboundEmailAddress')
    
    
    self.outbound_email_address = attributes[:'outboundEmailAddress']
    
  
  end

  
  if attributes.has_key?(:'selfUri')
    
    
    self.self_uri = attributes[:'selfUri']
    
  
  end

  
end

Instance Attribute Details

#acw_settings ⇒ Object

The ACW settings for the queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 58

def acw_settings
  @acw_settings
end

#auto_answer_only ⇒ Object

Specifies whether the configured whisper should play for all ACD calls, or only for those which are auto-answered.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 70

def auto_answer_only
  @auto_answer_only
end

#bullseye ⇒ Object

The bulls-eye settings for the queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 55

def bullseye
  @bullseye
end

#calling_party_name ⇒ Object

The name to use for caller identification for outbound calls from this queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 79

def calling_party_name
  @calling_party_name
end

#calling_party_number ⇒ Object

The phone number to use for caller identification for outbound calls from this queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 82

def calling_party_number
  @calling_party_number
end

#created_by ⇒ Object

The ID of the user that created the queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 43

def created_by
  @created_by
end

#date_created ⇒ Object

The date the queue was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 34

def date_created
  @date_created
end

#date_modified ⇒ Object

The date of the last modification to the queue. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 37

def date_modified
  @date_modified
end

#default_scripts ⇒ Object

The default script Ids for the communication types.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 85

def default_scripts
  @default_scripts
end

#description ⇒ Object

The queue description.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 31

def description
  @description
end

#division ⇒ Object

The division to which this entity belongs.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 28

def division
  @division
end

#enable_manual_assignment ⇒ Object

Indicates whether manual assignment is enabled for this queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 76

def enable_manual_assignment
  @enable_manual_assignment
end

#enable_transcription ⇒ Object

Indicates whether voice transcription is enabled for this queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 73

def enable_transcription
  @enable_transcription
end

#id ⇒ Object

The globally unique identifier for the object.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 22

def id
  @id
end

#media_settings ⇒ Object

The media settings for the queue. Valid key values: CALL, CALLBACK, CHAT, EMAIL, MESSAGE, SOCIAL_EXPRESSION, VIDEO_COMM



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 49

def media_settings
  @media_settings
end

#member_count ⇒ Object

The number of users in the queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 46

def member_count
  @member_count
end

#modified_by ⇒ Object

The ID of the user that last modified the queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 40

def modified_by
  @modified_by
end

#name ⇒ Object

The queue name



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 25

def name
  @name
end

#outbound_email_address ⇒ Object

Returns the value of attribute outbound_email_address.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 90

def outbound_email_address
  @outbound_email_address
end

#outbound_messaging_addresses ⇒ Object

The messaging addresses for the queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 88

def outbound_messaging_addresses
  @outbound_messaging_addresses
end

#queue_flow ⇒ Object

The in-queue flow to use for conversations waiting in queue.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 64

def queue_flow
  @queue_flow
end

#routing_rules ⇒ Object

The routing rules for the queue, used for routing to known or preferred agents.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 52

def routing_rules
  @routing_rules
end

#self_uri ⇒ Object

The URI for this object



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 93

def self_uri
  @self_uri
end

#skill_evaluation_method ⇒ Object

The skill evaluation method to use when routing conversations.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 61

def skill_evaluation_method
  @skill_evaluation_method
end

#whisper_prompt ⇒ Object

The prompt used for whisper on the queue, if configured.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 67

def whisper_prompt
  @whisper_prompt
end

Class Method Details

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 96

def self.attribute_map
  {
    
    :'id' => :'id',
    
    :'name' => :'name',
    
    :'division' => :'division',
    
    :'description' => :'description',
    
    :'date_created' => :'dateCreated',
    
    :'date_modified' => :'dateModified',
    
    :'modified_by' => :'modifiedBy',
    
    :'created_by' => :'createdBy',
    
    :'member_count' => :'memberCount',
    
    :'media_settings' => :'mediaSettings',
    
    :'routing_rules' => :'routingRules',
    
    :'bullseye' => :'bullseye',
    
    :'acw_settings' => :'acwSettings',
    
    :'skill_evaluation_method' => :'skillEvaluationMethod',
    
    :'queue_flow' => :'queueFlow',
    
    :'whisper_prompt' => :'whisperPrompt',
    
    :'auto_answer_only' => :'autoAnswerOnly',
    
    :'enable_transcription' => :'enableTranscription',
    
    :'enable_manual_assignment' => :'enableManualAssignment',
    
    :'calling_party_name' => :'callingPartyName',
    
    :'calling_party_number' => :'callingPartyNumber',
    
    :'default_scripts' => :'defaultScripts',
    
    :'outbound_messaging_addresses' => :'outboundMessagingAddresses',
    
    :'outbound_email_address' => :'outboundEmailAddress',
    
    :'self_uri' => :'selfUri'
    
  }
end

.swagger_types ⇒ Object

Attribute type mapping.



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 153

def self.swagger_types
  {
    
    :'id' => :'String',
    
    :'name' => :'String',
    
    :'division' => :'WritableDivision',
    
    :'description' => :'String',
    
    :'date_created' => :'DateTime',
    
    :'date_modified' => :'DateTime',
    
    :'modified_by' => :'String',
    
    :'created_by' => :'String',
    
    :'member_count' => :'Integer',
    
    :'media_settings' => :'Hash<String, MediaSetting>',
    
    :'routing_rules' => :'Array<RoutingRule>',
    
    :'bullseye' => :'Bullseye',
    
    :'acw_settings' => :'AcwSettings',
    
    :'skill_evaluation_method' => :'String',
    
    :'queue_flow' => :'DomainEntityRef',
    
    :'whisper_prompt' => :'DomainEntityRef',
    
    :'auto_answer_only' => :'BOOLEAN',
    
    :'enable_transcription' => :'BOOLEAN',
    
    :'enable_manual_assignment' => :'BOOLEAN',
    
    :'calling_party_name' => :'String',
    
    :'calling_party_number' => :'String',
    
    :'default_scripts' => :'Hash<String, Script>',
    
    :'outbound_messaging_addresses' => :'QueueMessagingAddresses',
    
    :'outbound_email_address' => :'QueueEmailAddress',
    
    :'self_uri' => :'String'
    
  }
end

Instance Method Details

#==(o) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • Object (Object) —

    to be compared



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 713

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      id == o.id &&
      name == o.name &&
      division == o.division &&
      description == o.description &&
      date_created == o.date_created &&
      date_modified == o.date_modified &&
      modified_by == o.modified_by &&
      created_by == o.created_by &&
      member_count == o.member_count &&
      media_settings == o.media_settings &&
      routing_rules == o.routing_rules &&
      bullseye == o.bullseye &&
      acw_settings == o.acw_settings &&
      skill_evaluation_method == o.skill_evaluation_method &&
      queue_flow == o.queue_flow &&
      whisper_prompt == o.whisper_prompt &&
      auto_answer_only == o.auto_answer_only &&
      enable_transcription == o.enable_transcription &&
      enable_manual_assignment == o.enable_manual_assignment &&
      calling_party_name == o.calling_party_name &&
      calling_party_number == o.calling_party_number &&
      default_scripts == o.default_scripts &&
      outbound_messaging_addresses == o.outbound_messaging_addresses &&
      outbound_email_address == o.outbound_email_address &&
      self_uri == o.self_uri
end

#_deserialize(type, value) ⇒ Object 



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 775

def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value.to_s =~ /^(true|t|yes|y|1)$/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    _model = Object.const_get("PureCloud").const_get(type).new
    _model.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Object

Method to output non-array value in the form of hash For object, use to_hash. Otherwise, just return the value



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 835

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

build the object from hash



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 756

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      else
        #TODO show warning in debug mode
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    else
      # data not found in attributes(hash), not an issue as the data can be optional
    end
  end

  self
end

#eql?(o) ⇒ Boolean

Parameters:

  • Object (Object) —

    to be compared

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 745

def eql?(o)
  self == o
end

#hash ⇒ Fixnum

Calculates hash code according to all attributes.

Returns:

  • (Fixnum) —

    Hash code



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 751

def hash
  [id, name, division, description, date_created, date_modified, modified_by, created_by, member_count, media_settings, routing_rules, bullseye, acw_settings, skill_evaluation_method, queue_flow, whisper_prompt, auto_answer_only, enable_transcription, enable_manual_assignment, calling_party_name, calling_party_number, default_scripts, outbound_messaging_addresses, outbound_email_address, self_uri].hash
end

#list_invalid_properties ⇒ Object

Show invalid properties with the reasons. Usually used together with valid?

Returns:

  • Array for valid properies with the reasons



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 453

def list_invalid_properties
  invalid_properties = Array.new
  
  
  return invalid_properties
end

#to_body ⇒ Object

to_body is an alias to to_body (backward compatibility))



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 818

def to_body
  to_hash
end

#to_hash ⇒ Object

return the object in the form of hash



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 823

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end

#to_s ⇒ Object 



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 813

def to_s
  to_hash.to_s
end

#valid? ⇒ Boolean

Check to see if the all the properties in the model are valid

Returns:

  • (Boolean) —

    true if the model is valid



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# File 'lib/purecloudplatformclientv2/models/queue_request.rb', line 462

def valid?
  
  
  
  
  
  
  if @name.nil?
    return false
  end

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  allowed_values = ["NONE", "BEST", "ALL"]
  if @skill_evaluation_method && !allowed_values.include?(@skill_evaluation_method)
    return false
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
end