Class: WHD::SendRestRequest

Inherits:
Object
  • Object
show all
Defined in:
lib/whd_ticket/whd_rest_method.rb

Instance Method Summary collapse

Constructor Details

#initialize(whd_url, api_key, data) ⇒ SendRestRequest

Returns a new instance of SendRestRequest.



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# File 'lib/whd_ticket/whd_rest_method.rb', line 7

def initialize(whd_url, api_key, data)
  @whd_url      = whd_url
  @whd_url_path = "/helpdesk/WebObjects/Helpdesk.woa"
  @api_key      = api_key
  @data         = data
end

Instance Method Details

#create ⇒ Object 



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# File 'lib/whd_ticket/whd_rest_method.rb', line 14

def create

  url = "#{@whd_url}#{@whd_url_path}/ra/Tickets"
  uri = URI.parse(url)
  params = { :apiKey => @api_key }
  uri.query = URI.encode_www_form(params)

  http = Net::HTTP.new(uri.host, uri.port)
  # http.set_debug_output $stdout
  http.use_ssl = true

  request = Net::HTTP::Post.new(uri.request_uri)
  request['Content-Type'] = "application/json"

  request.body = @data.to_json

  response = http.request(request)

  begin
    json = JSON.parse(response.body)
  rescue JSON::ParserError => e
    print "There seems to be an issue with the json reponse. Please have a look!!\n"
    return
  end

  if response.code == '201'
    print "Ticket with id: #{json["id"]} and subject '#{json["subject"]}' has been created.\n"
  else
    print "There was an error creating the ticket.\n"
    print "http code    : #{response.code}"
    print "http message : #{respnse.message}"
  end
end