Module: Emails::ServiceDesk

Extended by:
ActiveSupport::Concern
Includes:
MarkupHelper, ServiceDesk::CustomEmails::Logger
Included in:
Notify
Defined in:
app/mailers/emails/service_desk.rb

Constant Summary collapse

EMAIL_ATTACHMENTS_SIZE_LIMIT = 
10.megabytes.freeze

Instance Method Summary collapse

Methods included from MarkupHelper

#cross_project_reference, #first_line_in_markdown, #link_to_html, #link_to_markdown, #link_to_markdown_field, #markdown, #markdown_field, #markup, #render_wiki_content

Instance Method Details

#service_desk_custom_email_verification_email(service_desk_setting) ⇒ Object 



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# File 'app/mailers/emails/service_desk.rb', line 88

def service_desk_custom_email_verification_email(service_desk_setting)
  @service_desk_setting = service_desk_setting
  @project = @service_desk_setting.project

  email_sender = sender(
    Users::Internal.in_organization(@project.organization_id).support_bot.id,
    send_from_user_email: false,
    sender_name: @service_desk_setting.outgoing_name,
    sender_email: @service_desk_setting.custom_email
  )

  @verification_token = @service_desk_setting.custom_email_verification.token

  subject = format(s_("Notify|Verify custom email address %{email} for %{project_name}"),
    email: @service_desk_setting.custom_email,
    project_name: @project.name
  )

  options = {
    from: email_sender,
    to: @service_desk_setting.custom_email_address_for_verification,
    subject: subject
  }
  # Outgoing emails from GitLab usually have this set to true.
  # Service Desk email ingestion ignores auto generated emails.
  headers["Auto-Submitted"] = "no"

  mail_with_locale(options)
  inject_service_desk_custom_email(force: true)
end

#service_desk_new_note_email(work_item_id, note_id, recipient) ⇒ Object 



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# File 'app/mailers/emails/service_desk.rb', line 40

def service_desk_new_note_email(work_item_id, note_id, recipient)
  @note = Note.find(note_id)

  setup_service_desk_mail(work_item_id, recipient)
  # Prepare uploads for text replacement in markdown content
  setup_service_desk_attachments

  email_sender = sender(
    @note.author_id,
    send_from_user_email: false,
    sender_email: service_desk_sender_email_address
  )

  options = {
    from: email_sender,
    to: recipient.email,
    subject: subject_base,
    **service_desk_template_content_options('new_note')
  }

  mail_answer_thread(@work_item, options)
  # Add attachments after email init to guide ActiveMailer
  # to choose the correct multipart content types
  add_uploads_as_attachments
  inject_service_desk_custom_email
end

#service_desk_new_participant_email(issue_id, recipient) ⇒ Object 



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# File 'app/mailers/emails/service_desk.rb', line 67

def service_desk_new_participant_email(issue_id, recipient)
  setup_service_desk_mail(issue_id, recipient)

  email_sender = sender(
    @support_bot.id,
    send_from_user_email: false,
    sender_name: @service_desk_setting&.outgoing_name,
    sender_email: service_desk_sender_email_address
  )

  options = {
    from: email_sender,
    to: recipient.email,
    subject: "Re: #{subject_base}",
    **service_desk_template_content_options('new_participant')
  }

  mail_new_thread(@work_item, options)
  inject_service_desk_custom_email
end

#service_desk_thank_you_email(work_item_id) ⇒ Object 



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# File 'app/mailers/emails/service_desk.rb', line 19

def service_desk_thank_you_email(work_item_id)
  setup_service_desk_mail(work_item_id)

  email_sender = sender(
    @support_bot.id,
    send_from_user_email: false,
    sender_name: @service_desk_setting&.outgoing_name,
    sender_email: service_desk_sender_email_address
  )

  options = {
    from: email_sender,
    to: @work_item.external_author,
    subject: "Re: #{subject_base}",
    **service_desk_template_content_options('thank_you')
  }

  mail_new_thread(@work_item, options)
  inject_service_desk_custom_email
end

#service_desk_verification_result_email(service_desk_setting, recipient) ⇒ Object 



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# File 'app/mailers/emails/service_desk.rb', line 132

def service_desk_verification_result_email(service_desk_setting, recipient)
  @service_desk_setting = service_desk_setting
  @verification = @service_desk_setting.custom_email_verification

  subject = format(s_("Notify|Verification result for custom email %{email} for %{project_name}"),
    email: @service_desk_setting.custom_email,
    project_name: @service_desk_setting.project.name
  )

  email_with_layout(to: recipient, subject: subject)
end

#service_desk_verification_triggered_email(service_desk_setting, recipient) ⇒ Object 



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# File 'app/mailers/emails/service_desk.rb', line 119

def service_desk_verification_triggered_email(service_desk_setting, recipient)
  @service_desk_setting = service_desk_setting
  @triggerer = @service_desk_setting.custom_email_verification.triggerer
  @smtp_address = @service_desk_setting.custom_email_credential.smtp_address

  subject = format(s_("Notify|Verification for custom email %{email} for %{project_name} triggered"),
    email: @service_desk_setting.custom_email,
    project_name: @service_desk_setting.project.name
  )

  email_with_layout(to: recipient, subject: subject)
end