Class: MergeTicketingClient::TicketsApi

Inherits:
Object
  • Object
show all
Defined in:
lib/merge_ticketing_client/api/tickets_api.rb

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(api_client = ApiClient.default) ⇒ TicketsApi

Returns a new instance of TicketsApi.



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 19

def initialize(api_client = ApiClient.default)
  @api_client = api_client
end

Instance Attribute Details

#api_client ⇒ Object

Returns the value of attribute api_client.



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 17

def api_client
  @api_client
end

Instance Method Details

#tickets_collaborators_list(x_account_token, parent_id, opts = {}) ⇒ PaginatedUserList

Returns a list of ‘User` objects.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • parent_id (String)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :cursor (String) —

    The pagination cursor value.

  • :expand (String) —

    Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

  • :include_deleted_data (Boolean) —

    Whether to include data that was marked as deleted by third party webhooks.

  • :include_remote_data (Boolean) —

    Whether to include the original data Merge fetched from the third-party to produce these models.

  • :page_size (Integer) —

    Number of results to return per page.

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 32

def tickets_collaborators_list(, parent_id, opts = {})
  data, _status_code, _headers = tickets_collaborators_list_with_http_info(, parent_id, opts)
  data
end

#tickets_collaborators_list_with_http_info(x_account_token, parent_id, opts = {}) ⇒ Array<(PaginatedUserList, Integer, Hash)>

Returns a list of &#x60;User&#x60; objects.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • parent_id (String)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :cursor (String) —

    The pagination cursor value.

  • :expand (String) —

    Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

  • :include_deleted_data (Boolean) —

    Whether to include data that was marked as deleted by third party webhooks.

  • :include_remote_data (Boolean) —

    Whether to include the original data Merge fetched from the third-party to produce these models.

  • :page_size (Integer) —

    Number of results to return per page.

Returns:

  • (Array<(PaginatedUserList, Integer, Hash)>) —

    PaginatedUserList data, response status code and response headers



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 47

def tickets_collaborators_list_with_http_info(, parent_id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug 'Calling API: TicketsApi.tickets_collaborators_list ...'
  end
  # verify the required parameter 'x_account_token' is set
  if @api_client.config.client_side_validation && .nil?
    fail ArgumentError, "Missing the required parameter 'x_account_token' when calling TicketsApi.tickets_collaborators_list"
  end
  # verify the required parameter 'parent_id' is set
  if @api_client.config.client_side_validation && parent_id.nil?
    fail ArgumentError, "Missing the required parameter 'parent_id' when calling TicketsApi.tickets_collaborators_list"
  end
  allowable_values = ["roles", "teams", "teams,roles"]
  if @api_client.config.client_side_validation && opts[:'expand'] && !allowable_values.include?(opts[:'expand'])
    fail ArgumentError, "invalid value for \"expand\", must be one of #{allowable_values}"
  end
  # resource path
  local_var_path = '/tickets/{parent_id}/collaborators'.sub('{' + 'parent_id' + '}', CGI.escape(parent_id.to_s))

  # query parameters
  query_params = opts[:query_params] || {}
  query_params[:'cursor'] = opts[:'cursor'] if !opts[:'cursor'].nil?
  query_params[:'expand'] = opts[:'expand'] if !opts[:'expand'].nil?
  query_params[:'include_deleted_data'] = opts[:'include_deleted_data'] if !opts[:'include_deleted_data'].nil?
  query_params[:'include_remote_data'] = opts[:'include_remote_data'] if !opts[:'include_remote_data'].nil?
  query_params[:'page_size'] = opts[:'page_size'] if !opts[:'page_size'].nil?

  # header parameters
  header_params = opts[:header_params] || {}
  # HTTP header 'Accept' (if needed)
  header_params['Accept'] = @api_client.select_header_accept(['application/json'])
  header_params[:'X-Account-Token'] = 

  # form parameters
  form_params = opts[:form_params] || {}

  # http body (model)
  post_body = opts[:debug_body]

  # return_type
  return_type = opts[:debug_return_type] || 'PaginatedUserList'

  # auth_names
  auth_names = opts[:debug_auth_names] || ['tokenAuth']

  new_options = opts.merge(
    :operation => :"TicketsApi.tickets_collaborators_list",
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => return_type
  )

  data, status_code, headers = @api_client.call_api(:GET, local_var_path, new_options)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: TicketsApi#tickets_collaborators_list\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#tickets_create(x_account_token, ticket_endpoint_request, opts = {}) ⇒ TicketResponse

Creates a ‘Ticket` object with the given values.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • ticket_endpoint_request (TicketEndpointRequest)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :is_debug_mode (Boolean) —

    Whether to include debug fields (such as log file links) in the response.

  • :run_async (Boolean) —

    Whether or not third-party updates should be run asynchronously.

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 116

def tickets_create(, ticket_endpoint_request, opts = {})
  data, _status_code, _headers = tickets_create_with_http_info(, ticket_endpoint_request, opts)
  data
end

#tickets_create_with_http_info(x_account_token, ticket_endpoint_request, opts = {}) ⇒ Array<(TicketResponse, Integer, Hash)>

Creates a &#x60;Ticket&#x60; object with the given values.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • ticket_endpoint_request (TicketEndpointRequest)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :is_debug_mode (Boolean) —

    Whether to include debug fields (such as log file links) in the response.

  • :run_async (Boolean) —

    Whether or not third-party updates should be run asynchronously.

Returns:

  • (Array<(TicketResponse, Integer, Hash)>) —

    TicketResponse data, response status code and response headers



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 128

def tickets_create_with_http_info(, ticket_endpoint_request, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug 'Calling API: TicketsApi.tickets_create ...'
  end
  # verify the required parameter 'x_account_token' is set
  if @api_client.config.client_side_validation && .nil?
    fail ArgumentError, "Missing the required parameter 'x_account_token' when calling TicketsApi.tickets_create"
  end
  # verify the required parameter 'ticket_endpoint_request' is set
  if @api_client.config.client_side_validation && ticket_endpoint_request.nil?
    fail ArgumentError, "Missing the required parameter 'ticket_endpoint_request' when calling TicketsApi.tickets_create"
  end
  # resource path
  local_var_path = '/tickets'

  # query parameters
  query_params = opts[:query_params] || {}
  query_params[:'is_debug_mode'] = opts[:'is_debug_mode'] if !opts[:'is_debug_mode'].nil?
  query_params[:'run_async'] = opts[:'run_async'] if !opts[:'run_async'].nil?

  # header parameters
  header_params = opts[:header_params] || {}
  # HTTP header 'Accept' (if needed)
  header_params['Accept'] = @api_client.select_header_accept(['application/json'])
  # HTTP header 'Content-Type'
  header_params['Content-Type'] = @api_client.select_header_content_type(['application/json', 'application/x-www-form-urlencoded', 'multipart/form-data'])
  header_params[:'X-Account-Token'] = 

  # form parameters
  form_params = opts[:form_params] || {}

  # http body (model)
  post_body = opts[:debug_body] || @api_client.object_to_http_body(ticket_endpoint_request)

  # return_type
  return_type = opts[:debug_return_type] || 'TicketResponse'

  # auth_names
  auth_names = opts[:debug_auth_names] || ['tokenAuth']

  new_options = opts.merge(
    :operation => :"TicketsApi.tickets_create",
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => return_type
  )

  data, status_code, headers = @api_client.call_api(:POST, local_var_path, new_options)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: TicketsApi#tickets_create\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#tickets_list(x_account_token, opts = {}) ⇒ PaginatedTicketList

Returns a list of ‘Ticket` objects.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :account_id (String) —

    If provided, will only return tickets for this account.

  • :assignee_ids (String) —

    If provided, will only return tickets assigned to the assignee_ids; multiple assignee_ids can be separated by commas.

  • :collection_ids (String) —

    If provided, will only return tickets assigned to the collection_ids; multiple collection_ids can be separated by commas.

  • :completed_after (Time) —

    If provided, will only return tickets completed after this datetime.

  • :completed_before (Time) —

    If provided, will only return tickets completed before this datetime.

  • :contact_id (String) —

    If provided, will only return tickets for this contact.

  • :created_after (Time) —

    If provided, will only return objects created after this datetime.

  • :created_before (Time) —

    If provided, will only return objects created before this datetime.

  • :cursor (String) —

    The pagination cursor value.

  • :due_after (Time) —

    If provided, will only return tickets due after this datetime.

  • :due_before (Time) —

    If provided, will only return tickets due before this datetime.

  • :expand (String) —

    Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

  • :include_deleted_data (Boolean) —

    Whether to include data that was marked as deleted by third party webhooks.

  • :include_remote_data (Boolean) —

    Whether to include the original data Merge fetched from the third-party to produce these models.

  • :include_remote_fields (Boolean) —

    Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.

  • :modified_after (Time) —

    If provided, only objects synced by Merge after this date time will be returned.

  • :modified_before (Time) —

    If provided, only objects synced by Merge before this date time will be returned.

  • :page_size (Integer) —

    Number of results to return per page.

  • :parent_ticket_id (String) —

    If provided, will only return sub tickets of the parent_ticket_id.

  • :priority (String) —

    If provided, will only return tickets of this priority. * &#x60;URGENT&#x60; - URGENT * &#x60;HIGH&#x60; - HIGH * &#x60;NORMAL&#x60; - NORMAL * &#x60;LOW&#x60; - LOW

  • :project_id (String) —

    If provided, will only return tickets for this project.

  • :remote_created_after (Time) —

    If provided, will only return tickets created in the third party platform after this datetime.

  • :remote_created_before (Time) —

    If provided, will only return tickets created in the third party platform before this datetime.

  • :remote_fields (String) —

    Deprecated. Use show_enum_origins.

  • :remote_id (String) —

    The API provider&#39;s ID for the given object.

  • :remote_updated_after (Time) —

    If provided, will only return tickets updated in the third party platform after this datetime.

  • :remote_updated_before (Time) —

    If provided, will only return tickets updated in the third party platform before this datetime.

  • :show_enum_origins (String) —

    Which fields should be returned in non-normalized form.

  • :status (String) —

    If provided, will only return tickets of this status. * &#x60;OPEN&#x60; - OPEN * &#x60;CLOSED&#x60; - CLOSED * &#x60;IN_PROGRESS&#x60; - IN_PROGRESS * &#x60;ON_HOLD&#x60; - ON_HOLD

  • :tags (String) —

    If provided, will only return tickets matching the tags; multiple tags can be separated by commas.

  • :ticket_type (String) —

    If provided, will only return tickets of this type.

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 220

def tickets_list(, opts = {})
  data, _status_code, _headers = tickets_list_with_http_info(, opts)
  data
end

#tickets_list_with_http_info(x_account_token, opts = {}) ⇒ Array<(PaginatedTicketList, Integer, Hash)>

Returns a list of &#x60;Ticket&#x60; objects.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :account_id (String) —

    If provided, will only return tickets for this account.

  • :assignee_ids (String) —

    If provided, will only return tickets assigned to the assignee_ids; multiple assignee_ids can be separated by commas.

  • :collection_ids (String) —

    If provided, will only return tickets assigned to the collection_ids; multiple collection_ids can be separated by commas.

  • :completed_after (Time) —

    If provided, will only return tickets completed after this datetime.

  • :completed_before (Time) —

    If provided, will only return tickets completed before this datetime.

  • :contact_id (String) —

    If provided, will only return tickets for this contact.

  • :created_after (Time) —

    If provided, will only return objects created after this datetime.

  • :created_before (Time) —

    If provided, will only return objects created before this datetime.

  • :cursor (String) —

    The pagination cursor value.

  • :due_after (Time) —

    If provided, will only return tickets due after this datetime.

  • :due_before (Time) —

    If provided, will only return tickets due before this datetime.

  • :expand (String) —

    Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

  • :include_deleted_data (Boolean) —

    Whether to include data that was marked as deleted by third party webhooks.

  • :include_remote_data (Boolean) —

    Whether to include the original data Merge fetched from the third-party to produce these models.

  • :include_remote_fields (Boolean) —

    Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.

  • :modified_after (Time) —

    If provided, only objects synced by Merge after this date time will be returned.

  • :modified_before (Time) —

    If provided, only objects synced by Merge before this date time will be returned.

  • :page_size (Integer) —

    Number of results to return per page.

  • :parent_ticket_id (String) —

    If provided, will only return sub tickets of the parent_ticket_id.

  • :priority (String) —

    If provided, will only return tickets of this priority. * &#x60;URGENT&#x60; - URGENT * &#x60;HIGH&#x60; - HIGH * &#x60;NORMAL&#x60; - NORMAL * &#x60;LOW&#x60; - LOW

  • :project_id (String) —

    If provided, will only return tickets for this project.

  • :remote_created_after (Time) —

    If provided, will only return tickets created in the third party platform after this datetime.

  • :remote_created_before (Time) —

    If provided, will only return tickets created in the third party platform before this datetime.

  • :remote_fields (String) —

    Deprecated. Use show_enum_origins.

  • :remote_id (String) —

    The API provider&#39;s ID for the given object.

  • :remote_updated_after (Time) —

    If provided, will only return tickets updated in the third party platform after this datetime.

  • :remote_updated_before (Time) —

    If provided, will only return tickets updated in the third party platform before this datetime.

  • :show_enum_origins (String) —

    Which fields should be returned in non-normalized form.

  • :status (String) —

    If provided, will only return tickets of this status. * &#x60;OPEN&#x60; - OPEN * &#x60;CLOSED&#x60; - CLOSED * &#x60;IN_PROGRESS&#x60; - IN_PROGRESS * &#x60;ON_HOLD&#x60; - ON_HOLD

  • :tags (String) —

    If provided, will only return tickets matching the tags; multiple tags can be separated by commas.

  • :ticket_type (String) —

    If provided, will only return tickets of this type.

Returns:

  • (Array<(PaginatedTicketList, Integer, Hash)>) —

    PaginatedTicketList data, response status code and response headers



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 260

def tickets_list_with_http_info(, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug 'Calling API: TicketsApi.tickets_list ...'
  end
  # verify the required parameter 'x_account_token' is set
  if @api_client.config.client_side_validation && .nil?
    fail ArgumentError, "Missing the required parameter 'x_account_token' when calling TicketsApi.tickets_list"
  end
  allowable_values = ["account", "account,contact", "account,contact,creator", "account,contact,creator,parent_ticket", "account,contact,parent_ticket", "account,creator", "account,creator,parent_ticket", "account,parent_ticket", "assignees", "assignees,account", "assignees,account,contact", "assignees,account,contact,creator", "assignees,account,contact,creator,parent_ticket", "assignees,account,contact,parent_ticket", "assignees,account,creator", "assignees,account,creator,parent_ticket", "assignees,account,parent_ticket", "assignees,collections", "assignees,collections,account", "assignees,collections,account,contact", "assignees,collections,account,contact,creator", "assignees,collections,account,contact,creator,parent_ticket", "assignees,collections,account,contact,parent_ticket", "assignees,collections,account,creator", "assignees,collections,account,creator,parent_ticket", "assignees,collections,account,parent_ticket", "assignees,collections,contact", "assignees,collections,contact,creator", "assignees,collections,contact,creator,parent_ticket", "assignees,collections,contact,parent_ticket", "assignees,collections,creator", "assignees,collections,creator,parent_ticket", "assignees,collections,parent_ticket", "assignees,contact", "assignees,contact,creator", "assignees,contact,creator,parent_ticket", "assignees,contact,parent_ticket", "assignees,creator", "assignees,creator,parent_ticket", "assignees,parent_ticket", "attachments", "attachments,account", "attachments,account,contact", "attachments,account,contact,creator", "attachments,account,contact,creator,parent_ticket", "attachments,account,contact,parent_ticket", "attachments,account,creator", "attachments,account,creator,parent_ticket", "attachments,account,parent_ticket", "attachments,assignees", "attachments,assignees,account", "attachments,assignees,account,contact", "attachments,assignees,account,contact,creator", "attachments,assignees,account,contact,creator,parent_ticket", "attachments,assignees,account,contact,parent_ticket", "attachments,assignees,account,creator", "attachments,assignees,account,creator,parent_ticket", "attachments,assignees,account,parent_ticket", "attachments,assignees,collections", "attachments,assignees,collections,account", "attachments,assignees,collections,account,contact", "attachments,assignees,collections,account,contact,creator", "attachments,assignees,collections,account,contact,creator,parent_ticket", "attachments,assignees,collections,account,contact,parent_ticket", "attachments,assignees,collections,account,creator", "attachments,assignees,collections,account,creator,parent_ticket", "attachments,assignees,collections,account,parent_ticket", "attachments,assignees,collections,contact", "attachments,assignees,collections,contact,creator", "attachments,assignees,collections,contact,creator,parent_ticket", "attachments,assignees,collections,contact,parent_ticket", "attachments,assignees,collections,creator", "attachments,assignees,collections,creator,parent_ticket", "attachments,assignees,collections,parent_ticket", "attachments,assignees,contact", "attachments,assignees,contact,creator", "attachments,assignees,contact,creator,parent_ticket", "attachments,assignees,contact,parent_ticket", "attachments,assignees,creator", "attachments,assignees,creator,parent_ticket", "attachments,assignees,parent_ticket", "attachments,collections", "attachments,collections,account", "attachments,collections,account,contact", "attachments,collections,account,contact,creator", "attachments,collections,account,contact,creator,parent_ticket", "attachments,collections,account,contact,parent_ticket", "attachments,collections,account,creator", "attachments,collections,account,creator,parent_ticket", "attachments,collections,account,parent_ticket", "attachments,collections,contact", "attachments,collections,contact,creator", "attachments,collections,contact,creator,parent_ticket", "attachments,collections,contact,parent_ticket", "attachments,collections,creator", "attachments,collections,creator,parent_ticket", "attachments,collections,parent_ticket", "attachments,contact", "attachments,contact,creator", "attachments,contact,creator,parent_ticket", "attachments,contact,parent_ticket", "attachments,creator", "attachments,creator,parent_ticket", "attachments,parent_ticket", "collections", "collections,account", "collections,account,contact", "collections,account,contact,creator", "collections,account,contact,creator,parent_ticket", "collections,account,contact,parent_ticket", "collections,account,creator", "collections,account,creator,parent_ticket", "collections,account,parent_ticket", "collections,contact", "collections,contact,creator", "collections,contact,creator,parent_ticket", "collections,contact,parent_ticket", "collections,creator", "collections,creator,parent_ticket", "collections,parent_ticket", "contact", "contact,creator", "contact,creator,parent_ticket", "contact,parent_ticket", "creator", "creator,parent_ticket", "parent_ticket"]
  if @api_client.config.client_side_validation && opts[:'expand'] && !allowable_values.include?(opts[:'expand'])
    fail ArgumentError, "invalid value for \"expand\", must be one of #{allowable_values}"
  end
  allowable_values = ["HIGH", "LOW", "NORMAL", "URGENT"]
  if @api_client.config.client_side_validation && opts[:'priority'] && !allowable_values.include?(opts[:'priority'])
    fail ArgumentError, "invalid value for \"priority\", must be one of #{allowable_values}"
  end
  allowable_values = ["priority", "priority,status", "priority,status,ticket_type", "priority,ticket_type", "status", "status,ticket_type", "ticket_type"]
  if @api_client.config.client_side_validation && opts[:'remote_fields'] && !allowable_values.include?(opts[:'remote_fields'])
    fail ArgumentError, "invalid value for \"remote_fields\", must be one of #{allowable_values}"
  end
  allowable_values = ["priority", "priority,status", "priority,status,ticket_type", "priority,ticket_type", "status", "status,ticket_type", "ticket_type"]
  if @api_client.config.client_side_validation && opts[:'show_enum_origins'] && !allowable_values.include?(opts[:'show_enum_origins'])
    fail ArgumentError, "invalid value for \"show_enum_origins\", must be one of #{allowable_values}"
  end
  allowable_values = ["CLOSED", "IN_PROGRESS", "ON_HOLD", "OPEN"]
  if @api_client.config.client_side_validation && opts[:'status'] && !allowable_values.include?(opts[:'status'])
    fail ArgumentError, "invalid value for \"status\", must be one of #{allowable_values}"
  end
  # resource path
  local_var_path = '/tickets'

  # query parameters
  query_params = opts[:query_params] || {}
  query_params[:'account_id'] = opts[:'account_id'] if !opts[:'account_id'].nil?
  query_params[:'assignee_ids'] = opts[:'assignee_ids'] if !opts[:'assignee_ids'].nil?
  query_params[:'collection_ids'] = opts[:'collection_ids'] if !opts[:'collection_ids'].nil?
  query_params[:'completed_after'] = opts[:'completed_after'] if !opts[:'completed_after'].nil?
  query_params[:'completed_before'] = opts[:'completed_before'] if !opts[:'completed_before'].nil?
  query_params[:'contact_id'] = opts[:'contact_id'] if !opts[:'contact_id'].nil?
  query_params[:'created_after'] = opts[:'created_after'] if !opts[:'created_after'].nil?
  query_params[:'created_before'] = opts[:'created_before'] if !opts[:'created_before'].nil?
  query_params[:'cursor'] = opts[:'cursor'] if !opts[:'cursor'].nil?
  query_params[:'due_after'] = opts[:'due_after'] if !opts[:'due_after'].nil?
  query_params[:'due_before'] = opts[:'due_before'] if !opts[:'due_before'].nil?
  query_params[:'expand'] = opts[:'expand'] if !opts[:'expand'].nil?
  query_params[:'include_deleted_data'] = opts[:'include_deleted_data'] if !opts[:'include_deleted_data'].nil?
  query_params[:'include_remote_data'] = opts[:'include_remote_data'] if !opts[:'include_remote_data'].nil?
  query_params[:'include_remote_fields'] = opts[:'include_remote_fields'] if !opts[:'include_remote_fields'].nil?
  query_params[:'modified_after'] = opts[:'modified_after'] if !opts[:'modified_after'].nil?
  query_params[:'modified_before'] = opts[:'modified_before'] if !opts[:'modified_before'].nil?
  query_params[:'page_size'] = opts[:'page_size'] if !opts[:'page_size'].nil?
  query_params[:'parent_ticket_id'] = opts[:'parent_ticket_id'] if !opts[:'parent_ticket_id'].nil?
  query_params[:'priority'] = opts[:'priority'] if !opts[:'priority'].nil?
  query_params[:'project_id'] = opts[:'project_id'] if !opts[:'project_id'].nil?
  query_params[:'remote_created_after'] = opts[:'remote_created_after'] if !opts[:'remote_created_after'].nil?
  query_params[:'remote_created_before'] = opts[:'remote_created_before'] if !opts[:'remote_created_before'].nil?
  query_params[:'remote_fields'] = opts[:'remote_fields'] if !opts[:'remote_fields'].nil?
  query_params[:'remote_id'] = opts[:'remote_id'] if !opts[:'remote_id'].nil?
  query_params[:'remote_updated_after'] = opts[:'remote_updated_after'] if !opts[:'remote_updated_after'].nil?
  query_params[:'remote_updated_before'] = opts[:'remote_updated_before'] if !opts[:'remote_updated_before'].nil?
  query_params[:'show_enum_origins'] = opts[:'show_enum_origins'] if !opts[:'show_enum_origins'].nil?
  query_params[:'status'] = opts[:'status'] if !opts[:'status'].nil?
  query_params[:'tags'] = opts[:'tags'] if !opts[:'tags'].nil?
  query_params[:'ticket_type'] = opts[:'ticket_type'] if !opts[:'ticket_type'].nil?

  # header parameters
  header_params = opts[:header_params] || {}
  # HTTP header 'Accept' (if needed)
  header_params['Accept'] = @api_client.select_header_accept(['application/json'])
  header_params[:'X-Account-Token'] = 

  # form parameters
  form_params = opts[:form_params] || {}

  # http body (model)
  post_body = opts[:debug_body]

  # return_type
  return_type = opts[:debug_return_type] || 'PaginatedTicketList'

  # auth_names
  auth_names = opts[:debug_auth_names] || ['tokenAuth']

  new_options = opts.merge(
    :operation => :"TicketsApi.tickets_list",
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => return_type
  )

  data, status_code, headers = @api_client.call_api(:GET, local_var_path, new_options)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: TicketsApi#tickets_list\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#tickets_meta_patch_retrieve(x_account_token, id, opts = {}) ⇒ MetaResponse

Returns metadata for ‘Ticket` PATCHs.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • id (String)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 365

def tickets_meta_patch_retrieve(, id, opts = {})
  data, _status_code, _headers = tickets_meta_patch_retrieve_with_http_info(, id, opts)
  data
end

#tickets_meta_patch_retrieve_with_http_info(x_account_token, id, opts = {}) ⇒ Array<(MetaResponse, Integer, Hash)>

Returns metadata for &#x60;Ticket&#x60; PATCHs.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • id (String)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(MetaResponse, Integer, Hash)>) —

    MetaResponse data, response status code and response headers



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 375

def tickets_meta_patch_retrieve_with_http_info(, id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug 'Calling API: TicketsApi.tickets_meta_patch_retrieve ...'
  end
  # verify the required parameter 'x_account_token' is set
  if @api_client.config.client_side_validation && .nil?
    fail ArgumentError, "Missing the required parameter 'x_account_token' when calling TicketsApi.tickets_meta_patch_retrieve"
  end
  # verify the required parameter 'id' is set
  if @api_client.config.client_side_validation && id.nil?
    fail ArgumentError, "Missing the required parameter 'id' when calling TicketsApi.tickets_meta_patch_retrieve"
  end
  # resource path
  local_var_path = '/tickets/meta/patch/{id}'.sub('{' + 'id' + '}', CGI.escape(id.to_s))

  # query parameters
  query_params = opts[:query_params] || {}

  # header parameters
  header_params = opts[:header_params] || {}
  # HTTP header 'Accept' (if needed)
  header_params['Accept'] = @api_client.select_header_accept(['application/json'])
  header_params[:'X-Account-Token'] = 

  # form parameters
  form_params = opts[:form_params] || {}

  # http body (model)
  post_body = opts[:debug_body]

  # return_type
  return_type = opts[:debug_return_type] || 'MetaResponse'

  # auth_names
  auth_names = opts[:debug_auth_names] || ['tokenAuth']

  new_options = opts.merge(
    :operation => :"TicketsApi.tickets_meta_patch_retrieve",
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => return_type
  )

  data, status_code, headers = @api_client.call_api(:GET, local_var_path, new_options)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: TicketsApi#tickets_meta_patch_retrieve\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#tickets_meta_post_retrieve(x_account_token, opts = {}) ⇒ MetaResponse

Returns metadata for ‘Ticket` POSTs.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 432

def tickets_meta_post_retrieve(, opts = {})
  data, _status_code, _headers = tickets_meta_post_retrieve_with_http_info(, opts)
  data
end

#tickets_meta_post_retrieve_with_http_info(x_account_token, opts = {}) ⇒ Array<(MetaResponse, Integer, Hash)>

Returns metadata for &#x60;Ticket&#x60; POSTs.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Returns:

  • (Array<(MetaResponse, Integer, Hash)>) —

    MetaResponse data, response status code and response headers



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 441

def tickets_meta_post_retrieve_with_http_info(, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug 'Calling API: TicketsApi.tickets_meta_post_retrieve ...'
  end
  # verify the required parameter 'x_account_token' is set
  if @api_client.config.client_side_validation && .nil?
    fail ArgumentError, "Missing the required parameter 'x_account_token' when calling TicketsApi.tickets_meta_post_retrieve"
  end
  # resource path
  local_var_path = '/tickets/meta/post'

  # query parameters
  query_params = opts[:query_params] || {}

  # header parameters
  header_params = opts[:header_params] || {}
  # HTTP header 'Accept' (if needed)
  header_params['Accept'] = @api_client.select_header_accept(['application/json'])
  header_params[:'X-Account-Token'] = 

  # form parameters
  form_params = opts[:form_params] || {}

  # http body (model)
  post_body = opts[:debug_body]

  # return_type
  return_type = opts[:debug_return_type] || 'MetaResponse'

  # auth_names
  auth_names = opts[:debug_auth_names] || ['tokenAuth']

  new_options = opts.merge(
    :operation => :"TicketsApi.tickets_meta_post_retrieve",
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => return_type
  )

  data, status_code, headers = @api_client.call_api(:GET, local_var_path, new_options)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: TicketsApi#tickets_meta_post_retrieve\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#tickets_partial_update(x_account_token, id, patched_ticket_endpoint_request, opts = {}) ⇒ TicketResponse

Updates a ‘Ticket` object with the given `id`.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • id (String)
  • patched_ticket_endpoint_request (PatchedTicketEndpointRequest)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :is_debug_mode (Boolean) —

    Whether to include debug fields (such as log file links) in the response.

  • :run_async (Boolean) —

    Whether or not third-party updates should be run asynchronously.

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 498

def tickets_partial_update(, id, patched_ticket_endpoint_request, opts = {})
  data, _status_code, _headers = tickets_partial_update_with_http_info(, id, patched_ticket_endpoint_request, opts)
  data
end

#tickets_partial_update_with_http_info(x_account_token, id, patched_ticket_endpoint_request, opts = {}) ⇒ Array<(TicketResponse, Integer, Hash)>

Updates a &#x60;Ticket&#x60; object with the given &#x60;id&#x60;.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • id (String)
  • patched_ticket_endpoint_request (PatchedTicketEndpointRequest)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :is_debug_mode (Boolean) —

    Whether to include debug fields (such as log file links) in the response.

  • :run_async (Boolean) —

    Whether or not third-party updates should be run asynchronously.

Returns:

  • (Array<(TicketResponse, Integer, Hash)>) —

    TicketResponse data, response status code and response headers



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 511

def tickets_partial_update_with_http_info(, id, patched_ticket_endpoint_request, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug 'Calling API: TicketsApi.tickets_partial_update ...'
  end
  # verify the required parameter 'x_account_token' is set
  if @api_client.config.client_side_validation && .nil?
    fail ArgumentError, "Missing the required parameter 'x_account_token' when calling TicketsApi.tickets_partial_update"
  end
  # verify the required parameter 'id' is set
  if @api_client.config.client_side_validation && id.nil?
    fail ArgumentError, "Missing the required parameter 'id' when calling TicketsApi.tickets_partial_update"
  end
  # verify the required parameter 'patched_ticket_endpoint_request' is set
  if @api_client.config.client_side_validation && patched_ticket_endpoint_request.nil?
    fail ArgumentError, "Missing the required parameter 'patched_ticket_endpoint_request' when calling TicketsApi.tickets_partial_update"
  end
  # resource path
  local_var_path = '/tickets/{id}'.sub('{' + 'id' + '}', CGI.escape(id.to_s))

  # query parameters
  query_params = opts[:query_params] || {}
  query_params[:'is_debug_mode'] = opts[:'is_debug_mode'] if !opts[:'is_debug_mode'].nil?
  query_params[:'run_async'] = opts[:'run_async'] if !opts[:'run_async'].nil?

  # header parameters
  header_params = opts[:header_params] || {}
  # HTTP header 'Accept' (if needed)
  header_params['Accept'] = @api_client.select_header_accept(['application/json'])
  # HTTP header 'Content-Type'
  header_params['Content-Type'] = @api_client.select_header_content_type(['application/json', 'application/x-www-form-urlencoded', 'multipart/form-data'])
  header_params[:'X-Account-Token'] = 

  # form parameters
  form_params = opts[:form_params] || {}

  # http body (model)
  post_body = opts[:debug_body] || @api_client.object_to_http_body(patched_ticket_endpoint_request)

  # return_type
  return_type = opts[:debug_return_type] || 'TicketResponse'

  # auth_names
  auth_names = opts[:debug_auth_names] || ['tokenAuth']

  new_options = opts.merge(
    :operation => :"TicketsApi.tickets_partial_update",
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => return_type
  )

  data, status_code, headers = @api_client.call_api(:PATCH, local_var_path, new_options)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: TicketsApi#tickets_partial_update\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#tickets_remote_field_classes_list(x_account_token, opts = {}) ⇒ PaginatedRemoteFieldClassList

Returns a list of ‘RemoteFieldClass` objects.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :cursor (String) —

    The pagination cursor value.

  • :include_deleted_data (Boolean) —

    Whether to include data that was marked as deleted by third party webhooks.

  • :include_remote_data (Boolean) —

    Whether to include the original data Merge fetched from the third-party to produce these models.

  • :page_size (Integer) —

    Number of results to return per page.

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 580

def tickets_remote_field_classes_list(, opts = {})
  data, _status_code, _headers = tickets_remote_field_classes_list_with_http_info(, opts)
  data
end

#tickets_remote_field_classes_list_with_http_info(x_account_token, opts = {}) ⇒ Array<(PaginatedRemoteFieldClassList, Integer, Hash)>

Returns a list of &#x60;RemoteFieldClass&#x60; objects.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :cursor (String) —

    The pagination cursor value.

  • :include_deleted_data (Boolean) —

    Whether to include data that was marked as deleted by third party webhooks.

  • :include_remote_data (Boolean) —

    Whether to include the original data Merge fetched from the third-party to produce these models.

  • :page_size (Integer) —

    Number of results to return per page.

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 593

def tickets_remote_field_classes_list_with_http_info(, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug 'Calling API: TicketsApi.tickets_remote_field_classes_list ...'
  end
  # verify the required parameter 'x_account_token' is set
  if @api_client.config.client_side_validation && .nil?
    fail ArgumentError, "Missing the required parameter 'x_account_token' when calling TicketsApi.tickets_remote_field_classes_list"
  end
  # resource path
  local_var_path = '/tickets/remote-field-classes'

  # query parameters
  query_params = opts[:query_params] || {}
  query_params[:'cursor'] = opts[:'cursor'] if !opts[:'cursor'].nil?
  query_params[:'include_deleted_data'] = opts[:'include_deleted_data'] if !opts[:'include_deleted_data'].nil?
  query_params[:'include_remote_data'] = opts[:'include_remote_data'] if !opts[:'include_remote_data'].nil?
  query_params[:'page_size'] = opts[:'page_size'] if !opts[:'page_size'].nil?

  # header parameters
  header_params = opts[:header_params] || {}
  # HTTP header 'Accept' (if needed)
  header_params['Accept'] = @api_client.select_header_accept(['application/json'])
  header_params[:'X-Account-Token'] = 

  # form parameters
  form_params = opts[:form_params] || {}

  # http body (model)
  post_body = opts[:debug_body]

  # return_type
  return_type = opts[:debug_return_type] || 'PaginatedRemoteFieldClassList'

  # auth_names
  auth_names = opts[:debug_auth_names] || ['tokenAuth']

  new_options = opts.merge(
    :operation => :"TicketsApi.tickets_remote_field_classes_list",
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => return_type
  )

  data, status_code, headers = @api_client.call_api(:GET, local_var_path, new_options)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: TicketsApi#tickets_remote_field_classes_list\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end

#tickets_retrieve(x_account_token, id, opts = {}) ⇒ Ticket

Returns a ‘Ticket` object with the given `id`.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • id (String)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :expand (String) —

    Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

  • :include_remote_data (Boolean) —

    Whether to include the original data Merge fetched from the third-party to produce these models.

  • :include_remote_fields (Boolean) —

    Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.

  • :remote_fields (String) —

    Deprecated. Use show_enum_origins.

  • :show_enum_origins (String) —

    Which fields should be returned in non-normalized form.

Returns:



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 656

def tickets_retrieve(, id, opts = {})
  data, _status_code, _headers = tickets_retrieve_with_http_info(, id, opts)
  data
end

#tickets_retrieve_with_http_info(x_account_token, id, opts = {}) ⇒ Array<(Ticket, Integer, Hash)>

Returns a &#x60;Ticket&#x60; object with the given &#x60;id&#x60;.

Parameters:

  • x_account_token (String) —

    Token identifying the end user.

  • id (String)
  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :expand (String) —

    Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

  • :include_remote_data (Boolean) —

    Whether to include the original data Merge fetched from the third-party to produce these models.

  • :include_remote_fields (Boolean) —

    Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.

  • :remote_fields (String) —

    Deprecated. Use show_enum_origins.

  • :show_enum_origins (String) —

    Which fields should be returned in non-normalized form.

Returns:

  • (Array<(Ticket, Integer, Hash)>) —

    Ticket data, response status code and response headers



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# File 'lib/merge_ticketing_client/api/tickets_api.rb', line 671

def tickets_retrieve_with_http_info(, id, opts = {})
  if @api_client.config.debugging
    @api_client.config.logger.debug 'Calling API: TicketsApi.tickets_retrieve ...'
  end
  # verify the required parameter 'x_account_token' is set
  if @api_client.config.client_side_validation && .nil?
    fail ArgumentError, "Missing the required parameter 'x_account_token' when calling TicketsApi.tickets_retrieve"
  end
  # verify the required parameter 'id' is set
  if @api_client.config.client_side_validation && id.nil?
    fail ArgumentError, "Missing the required parameter 'id' when calling TicketsApi.tickets_retrieve"
  end
  allowable_values = ["account", "account,contact", "account,contact,creator", "account,contact,creator,parent_ticket", "account,contact,parent_ticket", "account,creator", "account,creator,parent_ticket", "account,parent_ticket", "assignees", "assignees,account", "assignees,account,contact", "assignees,account,contact,creator", "assignees,account,contact,creator,parent_ticket", "assignees,account,contact,parent_ticket", "assignees,account,creator", "assignees,account,creator,parent_ticket", "assignees,account,parent_ticket", "assignees,collections", "assignees,collections,account", "assignees,collections,account,contact", "assignees,collections,account,contact,creator", "assignees,collections,account,contact,creator,parent_ticket", "assignees,collections,account,contact,parent_ticket", "assignees,collections,account,creator", "assignees,collections,account,creator,parent_ticket", "assignees,collections,account,parent_ticket", "assignees,collections,contact", "assignees,collections,contact,creator", "assignees,collections,contact,creator,parent_ticket", "assignees,collections,contact,parent_ticket", "assignees,collections,creator", "assignees,collections,creator,parent_ticket", "assignees,collections,parent_ticket", "assignees,contact", "assignees,contact,creator", "assignees,contact,creator,parent_ticket", "assignees,contact,parent_ticket", "assignees,creator", "assignees,creator,parent_ticket", "assignees,parent_ticket", "attachments", "attachments,account", "attachments,account,contact", "attachments,account,contact,creator", "attachments,account,contact,creator,parent_ticket", "attachments,account,contact,parent_ticket", "attachments,account,creator", "attachments,account,creator,parent_ticket", "attachments,account,parent_ticket", "attachments,assignees", "attachments,assignees,account", "attachments,assignees,account,contact", "attachments,assignees,account,contact,creator", "attachments,assignees,account,contact,creator,parent_ticket", "attachments,assignees,account,contact,parent_ticket", "attachments,assignees,account,creator", "attachments,assignees,account,creator,parent_ticket", "attachments,assignees,account,parent_ticket", "attachments,assignees,collections", "attachments,assignees,collections,account", "attachments,assignees,collections,account,contact", "attachments,assignees,collections,account,contact,creator", "attachments,assignees,collections,account,contact,creator,parent_ticket", "attachments,assignees,collections,account,contact,parent_ticket", "attachments,assignees,collections,account,creator", "attachments,assignees,collections,account,creator,parent_ticket", "attachments,assignees,collections,account,parent_ticket", "attachments,assignees,collections,contact", "attachments,assignees,collections,contact,creator", "attachments,assignees,collections,contact,creator,parent_ticket", "attachments,assignees,collections,contact,parent_ticket", "attachments,assignees,collections,creator", "attachments,assignees,collections,creator,parent_ticket", "attachments,assignees,collections,parent_ticket", "attachments,assignees,contact", "attachments,assignees,contact,creator", "attachments,assignees,contact,creator,parent_ticket", "attachments,assignees,contact,parent_ticket", "attachments,assignees,creator", "attachments,assignees,creator,parent_ticket", "attachments,assignees,parent_ticket", "attachments,collections", "attachments,collections,account", "attachments,collections,account,contact", "attachments,collections,account,contact,creator", "attachments,collections,account,contact,creator,parent_ticket", "attachments,collections,account,contact,parent_ticket", "attachments,collections,account,creator", "attachments,collections,account,creator,parent_ticket", "attachments,collections,account,parent_ticket", "attachments,collections,contact", "attachments,collections,contact,creator", "attachments,collections,contact,creator,parent_ticket", "attachments,collections,contact,parent_ticket", "attachments,collections,creator", "attachments,collections,creator,parent_ticket", "attachments,collections,parent_ticket", "attachments,contact", "attachments,contact,creator", "attachments,contact,creator,parent_ticket", "attachments,contact,parent_ticket", "attachments,creator", "attachments,creator,parent_ticket", "attachments,parent_ticket", "collections", "collections,account", "collections,account,contact", "collections,account,contact,creator", "collections,account,contact,creator,parent_ticket", "collections,account,contact,parent_ticket", "collections,account,creator", "collections,account,creator,parent_ticket", "collections,account,parent_ticket", "collections,contact", "collections,contact,creator", "collections,contact,creator,parent_ticket", "collections,contact,parent_ticket", "collections,creator", "collections,creator,parent_ticket", "collections,parent_ticket", "contact", "contact,creator", "contact,creator,parent_ticket", "contact,parent_ticket", "creator", "creator,parent_ticket", "parent_ticket"]
  if @api_client.config.client_side_validation && opts[:'expand'] && !allowable_values.include?(opts[:'expand'])
    fail ArgumentError, "invalid value for \"expand\", must be one of #{allowable_values}"
  end
  allowable_values = ["priority", "priority,status", "priority,status,ticket_type", "priority,ticket_type", "status", "status,ticket_type", "ticket_type"]
  if @api_client.config.client_side_validation && opts[:'remote_fields'] && !allowable_values.include?(opts[:'remote_fields'])
    fail ArgumentError, "invalid value for \"remote_fields\", must be one of #{allowable_values}"
  end
  allowable_values = ["priority", "priority,status", "priority,status,ticket_type", "priority,ticket_type", "status", "status,ticket_type", "ticket_type"]
  if @api_client.config.client_side_validation && opts[:'show_enum_origins'] && !allowable_values.include?(opts[:'show_enum_origins'])
    fail ArgumentError, "invalid value for \"show_enum_origins\", must be one of #{allowable_values}"
  end
  # resource path
  local_var_path = '/tickets/{id}'.sub('{' + 'id' + '}', CGI.escape(id.to_s))

  # query parameters
  query_params = opts[:query_params] || {}
  query_params[:'expand'] = opts[:'expand'] if !opts[:'expand'].nil?
  query_params[:'include_remote_data'] = opts[:'include_remote_data'] if !opts[:'include_remote_data'].nil?
  query_params[:'include_remote_fields'] = opts[:'include_remote_fields'] if !opts[:'include_remote_fields'].nil?
  query_params[:'remote_fields'] = opts[:'remote_fields'] if !opts[:'remote_fields'].nil?
  query_params[:'show_enum_origins'] = opts[:'show_enum_origins'] if !opts[:'show_enum_origins'].nil?

  # header parameters
  header_params = opts[:header_params] || {}
  # HTTP header 'Accept' (if needed)
  header_params['Accept'] = @api_client.select_header_accept(['application/json'])
  header_params[:'X-Account-Token'] = 

  # form parameters
  form_params = opts[:form_params] || {}

  # http body (model)
  post_body = opts[:debug_body]

  # return_type
  return_type = opts[:debug_return_type] || 'Ticket'

  # auth_names
  auth_names = opts[:debug_auth_names] || ['tokenAuth']

  new_options = opts.merge(
    :operation => :"TicketsApi.tickets_retrieve",
    :header_params => header_params,
    :query_params => query_params,
    :form_params => form_params,
    :body => post_body,
    :auth_names => auth_names,
    :return_type => return_type
  )

  data, status_code, headers = @api_client.call_api(:GET, local_var_path, new_options)
  if @api_client.config.debugging
    @api_client.config.logger.debug "API called: TicketsApi#tickets_retrieve\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
  end
  return data, status_code, headers
end