Class: Queri::Stats::CallOutcomes::Outcomes
- Inherits:
-
Queri::Stats
- Object
- Queri::Stats
- Queri::Stats::CallOutcomes::Outcomes
- Includes:
- AggregateReportHelpers
- Defined in:
- lib/queri/stats/call_outcomes/outcomes.rb
Instance Attribute Summary
Attributes inherited from Queri::Stats
Class Method Summary collapse
Methods inherited from Queri::Stats
#initialize, keys, query_method
Constructor Details
This class inherits a constructor from Queri::Stats
Class Method Details
.key_translations ⇒ Object
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# File 'lib/queri/stats/call_outcomes/outcomes.rb', line 12 def key_translations ActiveSupport::OrderedHash[ :total_billable_time, "Total billable time:", :total_agent_available_time, "Total agent available time:", :total_agent_billable_activities, "Total agent billable activities:", :total_nonbillable_time, "Total nonbillable time:", :number_of_sales, "Number of Sales:", :number_of_qualified_contacts, "Number of Qualified Contacts:", :number_of_contacts, "Number of Contacts:", :sales_per_hour, "Sales per Hour (SPH):", :qualified_contacts_per_hour, "Qualified Contacts per Hour (QCPH):", :contacts_per_hour, "Contacts per Hour (CPH):", :percentage_of_sales_to_sales_plus_contacts, "Conversion index:", :percentage_of_sales_to_sales_plus_qualified_contacts, "Qualified conversion index:" ] end |
.xml_code ⇒ Object
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# File 'lib/queri/stats/call_outcomes/outcomes.rb', line 8 def xml_code CallOutcomes.xml_code + ".GeneralRep" end |