Libraries
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queri
(1.0.2)
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Documentation for queri (1.0.2)
Alphabetic Index
File Listing
README
Namespace Listing A-Z
A
AcdAttemptsByQueue
(Queri::Stats::Distributions)
AcdAttemptsByTerminal
(Queri::Stats::Distributions)
AgentAvailability
(Queri::Stats::AgentsAndSessions)
AgentBillableTimeByHour
(Queri::Stats::AgentsAndSessions)
AgentOccupancyReport
(Queri::Stats::AgentsAndSessions)
AgentPayableTimeByHour
(Queri::Stats::AgentsAndSessions)
AgentPerformanceByAcdGroup
(Queri::Stats::AgentsAndSessions)
AgentSessionDetail
(Queri::Stats::AgentsAndSessions)
AgentSessionTimeByHour
(Queri::Stats::AgentsAndSessions)
Agents
(Queri::Realtime)
AgentsAndSessions
(Queri::Stats)
AgentsOnQueue
(Queri::Stats::AnsweredCalls)
AggregateReportHelpers
AllCalls
(Queri::Stats::AnsweredCalls)
AllCalls
(Queri::Stats::UnansweredCalls)
AllCallsByStints
(Queri::Stats::UnansweredCalls)
AnsweredCallDistributionPerDay
(Queri::Stats::CallDistributionByDay)
AnsweredCallDistributionPerDayOfWeek
(Queri::Stats::CallDistributionByDayOfWeek)
AnsweredCallDistributionPerHour
(Queri::Stats::CallDistributionByHour)
AnsweredCallWaitTimePerDay
(Queri::Stats::CallDistributionByDay)
AnsweredCallWaitTimePerDayOfWeek
(Queri::Stats::CallDistributionByDayOfWeek)
AnsweredCallWaitTimePerHour
(Queri::Stats::CallDistributionByHour)
AnsweredCalls
(Queri::Stats)
AnsweredCallsByCustomGroup
(Queri::Stats::AgentsAndSessions)
AnsweredCallsByDirection
(Queri::Stats::AnsweredCalls)
AnsweredCallsByLocation
(Queri::Stats::AgentsAndSessions)
AnsweredCallsByQueue
(Queri::Stats::AnsweredCalls)
AnsweredCallsByServiceGroup
(Queri::Stats::AgentsAndSessions)
AnsweredCallsByStints
(Queri::Stats::AnsweredCalls)
AnsweredCallsForSelectedQueues
(Queri::Stats::AgentsAndSessions)
ArgHelpers
B
BillableActivities
(Queri::Stats::CallOutcomes)
C
CallDistributionByDay
(Queri::Stats)
CallDistributionByDayOfWeek
(Queri::Stats)
CallDistributionByHour
(Queri::Stats)
CallOutcomes
(Queri::Stats)
CallOverview
(Queri::Stats::UnansweredCalls)
CallResultsByOutcomes
(Queri::Stats::CallOutcomes)
Calls
(Queri::Realtime)
CallsFullyWithinTheGivenTimeInterval
(Queri::Stats::UnansweredCalls)
CallsFullyWithinTheGivenTimeInterval
(Queri::Stats::AnsweredCalls)
CompositeAgentLevelReportHelpers
CompositeByHourReportHelpers
CompositeReportHelpers
D
DetailOfAgentPauses
(Queri::Stats::DetailsOfAgentSessionsAndPauses)
DetailOfAgentSessions
(Queri::Stats::DetailsOfAgentSessionsAndPauses)
DetailOfUnansweredCalls
(Queri::Stats::DetailsOfUnansweredCalls)
DetailedAgentReport
(Queri::Stats::CallOutcomes)
DetailsOfAgentSessionsAndPauses
(Queri::Stats)
DetailsOfAnsweredCalls
(Queri::Stats)
DetailsOfUnansweredCalls
(Queri::Stats)
DisconnectionCauses
(Queri::Stats::UnansweredCalls)
DisconnectionCauses
(Queri::Stats::AnsweredCalls)
Distributions
(Queri::Stats)
DnisUsed
(Queri::Stats::UnansweredCalls)
DnisUsed
(Queri::Stats::AnsweredCalls)
DnisUsedForAllCalls
(Queri::Stats::UnansweredCalls)
E
EnterQueuePosition
(Queri::Stats::UnansweredCalls)
EnterQueuePositionForAllCalls
(Queri::Stats::UnansweredCalls)
H
Helpers
(Queri)
I
InboundAcdCallAttempts
(Queri::Stats::Distributions)
InclusiveAnsweredServiceLevelAgreement
(Queri::Stats::UnansweredCalls)
InclusiveServiceLevelAgreement
(Queri::Stats::UnansweredCalls)
InclusiveServiceLevelAgreementPerDay
(Queri::Stats::CallDistributionByDay)
InclusiveServiceLevelAgreementPerDayOfWeek
(Queri::Stats::CallDistributionByDayOfWeek)
InclusiveServiceLevelAgreementPerHour
(Queri::Stats::CallDistributionByHour)
IvrSelection
(Queri::Stats::UnansweredCalls)
IvrSelection
(Queri::Stats::AnsweredCalls)
IvrSelectionForAllCalls
(Queri::Stats::UnansweredCalls)
M
MusicOnHoldByAgent
(Queri::Stats::AnsweredCalls)
N
NonbillableActivities
(Queri::Stats::CallOutcomes)
O
Outcomes
(Queri::Stats::CallOutcomes)
Q
Queri
QueueDetails
(Queri::Stats::DetailsOfAnsweredCalls)
QueueLengthPerDay
(Queri::Stats::CallDistributionByDay)
QueueLengthPerDayOfWeek
(Queri::Stats::CallDistributionByDayOfWeek)
QueueLengthPerHour
(Queri::Stats::CallDistributionByHour)
QueuePosition
(Queri::Stats::AnsweredCalls)
Queues
(Queri::Realtime)
R
Realtime
(Queri)
RealtimeArgHelpers
Request
(Queri::XmlClient)
S
SalesPerDay
(Queri::Stats::CallDistributionByDay)
SalesPerDayOfWeek
(Queri::Stats::CallDistributionByDayOfWeek)
SalesPerHour
(Queri::Stats::CallDistributionByHour)
ScheduleAdherencePerDay
(Queri::Stats::CallDistributionByDay)
ScheduleAdherencePerDayOfWeek
(Queri::Stats::CallDistributionByDayOfWeek)
ScheduleAdherencePerHour
(Queri::Stats::CallDistributionByHour)
ServiceLevelAgreement
(Queri::Stats::AnsweredCalls)
SessionAndPauseDurations
(Queri::Stats::AgentsAndSessions)
Stats
(Queri)
T
TimeHelpers
(Queri::Helpers)
TrafficAnalysisByPeriodPerDay
(Queri::Stats::CallDistributionByDay)
TrafficAnalysisByPeriodPerDayOfWeek
(Queri::Stats::CallDistributionByDayOfWeek)
TrafficAnalysisByPeriodPerHour
(Queri::Stats::CallDistributionByHour)
Transfers
(Queri::Stats::AnsweredCalls)
U
UnansweredCallWaitTimePerDay
(Queri::Stats::CallDistributionByDay)
UnansweredCallWaitTimePerDayOfWeek
(Queri::Stats::CallDistributionByDayOfWeek)
UnansweredCallWaitTimePerHour
(Queri::Stats::CallDistributionByHour)
UnansweredCalls
(Queri::Stats)
UnansweredCallsByKeyPress
(Queri::Stats::UnansweredCalls)
UnansweredCallsByQueue
(Queri::Stats::UnansweredCalls)
UnansweredCallsByStints
(Queri::Stats::UnansweredCalls)
UnansweredCallsDistributionByLength
(Queri::Stats::UnansweredCalls)
UnansweredOutboundCallsByAgent
(Queri::Stats::UnansweredCalls)
X
XmlClient
(Queri)