Class: Queri::Stats::AgentsAndSessions

Inherits:
Object
  • Object
show all
Defined in:
lib/queri/stats/agents_and_sessions.rb,
lib/queri/stats/agents_and_sessions/agent_availability.rb,
lib/queri/stats/agents_and_sessions/agent_session_detail.rb,
lib/queri/stats/agents_and_sessions/agent_occupancy_report.rb,
lib/queri/stats/agents_and_sessions/agent_payable_time_by_hour.rb,
lib/queri/stats/agents_and_sessions/agent_session_time_by_hour.rb,
lib/queri/stats/agents_and_sessions/answered_calls_by_location.rb,
lib/queri/stats/agents_and_sessions/agent_billable_time_by_hour.rb,
lib/queri/stats/agents_and_sessions/session_and_pause_durations.rb,
lib/queri/stats/agents_and_sessions/agent_performance_by_acd_group.rb,
lib/queri/stats/agents_and_sessions/answered_calls_by_custom_group.rb,
lib/queri/stats/agents_and_sessions/answered_calls_by_service_group.rb,
lib/queri/stats/agents_and_sessions/answered_calls_for_selected_queues.rb

Defined Under Namespace

Classes: AgentAvailability, AgentBillableTimeByHour, AgentOccupancyReport, AgentPayableTimeByHour, AgentPerformanceByAcdGroup, AgentSessionDetail, AgentSessionTimeByHour, AnsweredCallsByCustomGroup, AnsweredCallsByLocation, AnsweredCallsByServiceGroup, AnsweredCallsForSelectedQueues, SessionAndPauseDurations

Constant Summary collapse

@@xml_code = 
"AgentsDo"

Class Method Summary collapse

Class Method Details

.xml_code ⇒ Object 



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# File 'lib/queri/stats/agents_and_sessions.rb', line 6

def self.xml_code
  @@xml_code
end