Class: Queri::Stats::AgentsAndSessions::AgentAvailability

Inherits:
Queri::Stats
  • Object
show all
Includes:
CompositeReportHelpers
Defined in:
lib/queri/stats/agents_and_sessions/agent_availability.rb

Instance Attribute Summary

Attributes inherited from Queri::Stats

#response

Class Method Summary collapse

Methods inherited from Queri::Stats

#initialize, keys, query_method

Constructor Details

This class inherits a constructor from Queri::Stats

Class Method Details

.key_translations ⇒ Object 



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# File 'lib/queri/stats/agents_and_sessions/agent_availability.rb', line 12

def key_translations
  ActiveSupport::OrderedHash[
    :level, "Level",
    :agent, "Agent",
    :time, "Time",
    :total_pause_time, "On pause",
    :billable_pause_time, "Billable",
    :non_billable_pause_time, "Non bill.",
    :billable_non_billable_overlap_time, "Overlapping",
    :pause_percentage_of_total_time, " ",
    :placeholder_for_bar_graph, "..."
  ]
end

.xml_code ⇒ Object 



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# File 'lib/queri/stats/agents_and_sessions/agent_availability.rb', line 8

def xml_code
  AgentsAndSessions.xml_code + ".AgentAvail"
end